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Asbury Gardens

210 Airport Road, North Aurora, IL 60542
2.0
Review Score
55 reviews

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Anonymous - Child of resident/client
4.5
Review for Asbury Gardens

I think that whether it be Asbury or any home, it is important to be active in the care of your loved one. I believe our loved ones get extra attention and care because we are there so often to build relationships with the staff.... Read more

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About the facility Asbury Gardens

At Asbury Gardens, we provide an affordably priced and elegantly designed residential community for those 65 years or older in need of support with activities of daily living. We’ve been serving our wonderful residents since 2003 providing supportive living, memory care, and more.

Our goal is to provide the best personalized care and service to seniors with a moderate income. Our commitment to your care includes 24/7 supervision and security, as well as an abundance of services, activities, and amenities to fit every need or preference.

We strongly encourage our residents to take advantage of our game room, beauty salon and barbershop, community lounge, library, and planned daily activities. When you live here, you can enjoy worry-free and maintenance-free living at your own pace.

Community Services and Amenities

We want our residents to know they’re in good hands — every single day. From entertainment to care, we provide many assistive personal services and fun activities.

Our activities calendar is always changing, but you can expect to find:

  • Outdoor movies
  • Casino nights
  • Bingo
  • Community baseball
  • Religious services
  • Happy hours

Additional services and amenities include:

  • Three meals each day
  • Private mailboxes
  • Private dining room
  • Pet-friendly spaces
  • Fully equipped laundry room
  • Country store with snacks and toiletries
  • Transportation assistance

Some of our personal care services include:

  • Medication assistance
  • Nutrition management
  • Assistance with...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Is this your business?

Amenities at Asbury Gardens

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
Meals Provided

Room Amenities

Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned
Cable or Satellite TV

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English
Filipino
Spanish

Activities

Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services
Other Religious Services

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Reviews
for Asbury Gardens

Write a Review

2.0

Review Score

Review Score

55 reviews

2.0

Out of 10


5 star

42%

4 star

33%

3 star

10%

2 star

10%

1 star

8%

55 reviews

A Place for Mom has scored Asbury Gardens with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Asbury Gardens has 55 reviews with an average "overall experience" of 3.8 out of 5.

How we score communities
Cleanliness

3.7

Friendliness

4.0

Meals & Dining

4.1

Care Services

3.8

Activities

3.8

Staff

3.9

Value for Cost

3.8

41-55 of 55 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Memory Care
May 1, 2015
Verified Review
So Accommodating and Sweet

They were so accommodating and so sweet to him. They bend over backwards to meet his needs. The Asbury Gardens is a great place. I am glad my father is comfortable and happy here.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Asbury Gardens

May 11, 2015

Hi there, I am so happy to hear that you and your father are happy with his living arrangements at Asbury Gardens. We do work very hard to ensure that every resident has a customized care plan which is followed with close attention and lots of love. Being comfortable is so important and I am thrilled to hear that he feels comfortable here. - Jennifer, Admissions


5.0
Claudia Moore - Loved one of resident/client
Memory Care
February 4, 2015
Mom Happy at Asbury

My mother has lived at Asbury Gardens since 2010 and moved into their Memory Support unit in 2011. The care she receives is outstanding. The staff is respectful and sees to her needs. The daily activities scheduled are varied and I am so pleased she is participating and not sitting in her room. I also appreciate the family Support Group they have to help me understand dementia and how it affects my mom. I chose Asbury for location and it turned out to be so much more.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5

Response from Asbury Gardens

May 11, 2015

Hi Claudia, We are so happy that your mother is receiving the care she deserves here at Asbury Gardens. We could not be what we are today without family members like you, who are so supportive of their loved ones and who communicate thoroughly with the staff to ensure that all of your mother's needs are met. We are proud of the response that our Support Group has received and we are excited to keep growing the group, so that it will continue to be a resource for families who are experiencing what it's like to have a loved one with dementia. Thank you for your gracious comments. We are so glad that your mother is here at Asbury Gardens. - Jennifer, Admissions


1.0
Butch Cassidy - Loved one of resident/client
Memory Care
January 28, 2015
DANGEROUS place for Dementia patients

Their "memory care" unit is a bad joke. The do not "care" for the patients. They feed them & do their laundry twice a week. They are not Made to take showers/keep themselves clean or to participate in activities (IF you can find them). The staff is very friendly and also very inept. There is supposed to be an activity director but she either works only a few hours a day or does not exist. Patients are left alone to roam the halls talking to themselves or to sit alone in their room. There is Nothing going on after 5:30 pm. The staff will promise extra care on the 2nd floor but there is none. My friend was in Much better shape prior to entering this facility than after leaving and was taken to the Emergency Room several times due to poor hygiene, dehydration, depression & lack of physical activity. This is a DANGEROUS Facility for dementia patients

Cleanliness

2.5

Friendliness

3

Care Services

0.5

Activities

0.5

Value for Cost

1


4.5
etor4mom - Loved one of resident/client
Memory Care
September 25, 2014
Verified Review
Exceptional Senior Living Space

The fact that this is a medicaid accepted facility and the high level of care that is offered makes this an exceptional option. From the outside it may not look very appealing but the interior living space is very open and spacious. Since the short time my mother has been livinng @ Ashbury there have been many updates and improvements. The care provided has been great and staff has demonstrated a high attention to detail. We are still new to this transition but I am pleased so far at what I have seen from staff. It's very different from the other facilities that I toured and am very thankful Ashbury came to my attention

Cleanliness

3.5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

3.5

Response from Asbury Gardens

November 12, 2014

Hi there! Thank you so much for the honest and positive review. We are thrilled to offer care we can be proud of, while being able to accommodate for people financially as well. You're right, we're working hard to improve the inside of our building so that all living quarters are always updated, clean, and easy to navigate. The exterior of the building is a priority as well, and we are excited for the changes to come! Thank you again for writing!! - Jennifer, Admissions


4.0
Byran/Heidi Roberson - Toured community
Memory Care
September 23, 2014
Future Home for Mom

We are in the process of moving my Mom into the Memory care wing. We understand the renovations going on but we can see how great it will be when done. I could not be more excited about taking my Mon here. So far the staff have been amazing!!!! We really believe that Mom will do really well and we look forward to establishing a relationship with the residents and the staff. So far I have nothing but positives to say Asbury Gardens.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4

Response from Asbury Gardens

September 23, 2014

Hello Roberson family! We have had so much fun working with you to move your mom into Asbury Gardens. We are excited to welcome her into our memory care program and listen to her sing Bill Anderson as much as she wants. =) Thanks for all of the positive feedback! - Jennifer, Admissions


2.0
Anonymous - Toured community
Memory Care
August 19, 2014
Verified Review
Property was not clean. The...

Property was not clean. There was an odor throughout the facility. The room also was not very desirable. Carpet was extremely dirty. Gross!

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Asbury Gardens

September 16, 2014

I am so sorry to hear that your visit was unpleasant. We are in the middle of renovating our entire building - you may have seen the new wood flooring in our apartment wings and the new walls as well. The carpet from the front of the lobby to the back of the building is indeed old; since it will be the biggest job of the renovation, it also has to be the last. We are aware that the old carpet makes it look less desirable, and we are working hard to get through these renovations as quickly as possible! In the mean time, please know that our nurses provide excellent care and our entire staff is undeniably dedicated, loyal, and kind to our residents. I hope you'll return in the future to see the work we've done on the building. - Jennifer, Admissions


5.0
Anonymous - Loved one of resident/client
Memory Care
July 14, 2014
Verified Review
Mom is safe and well cared for, they made the transition so easy for us!

I only gave a 4 star on cleanliness only because we moved in our mom at a time where they were performing renovations so there were some areas that were not so pretty, but we anticipate a beautiful result. The staff has been very helpful and quick to respond to questions and provide guidance with paperwork in regards to getting in and how to have her evaluated and placed. They continue to keep us in the loop as far as her care and helping to get her acclimated to the new surroundings and activities. I feel she is safe and well cared for. It is a huge bonus that the residence get their own rooms. All the other homes we visited required she share a room. They are large and comfortable, their own kitchenette and private bath. Ours (mom's) even has a little patio overlooking the beautiful garden. There are multiple activities available every day, a little store with sundries and snacks in addition to the shopping field trips. The beauty school comes and offers services for free and on those weeks they do not come there is a beauty/barber shop on premises as well. The folks at Asbury have taken a huge worry from us, and made is so easy.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Asbury Gardens

September 16, 2014

Thank you so much for all of your kind words. The entire staff will be happy to read your positive notes. We are working hard to complete renovations and to keep all areas clean while we work. We're looking forward to a beautiful new interior! In the meantime, it's awesome that your mom got a gorgeous view of the garden! - Jennifer, Admissions


4.0
Loved one - Loved one of resident/client
Memory Care
July 9, 2014
Verified Review
Nice place, overall

Our loved one has only been here a short time, but things seem to be going well! It is a nice looking, clean community, and all of the staff we have worked with have been very friendly and caring. They're a nice place, and definitely worth a look if you're looking into care for a loved one!

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4

Response from Asbury Gardens

September 16, 2014

Thank you so much for your positive review! We are proud of the interior renovations we are doing and even more proud of our excellent care. So glad you are happy! - Jennifer, Admissions


5.0
Loved one - Toured community
Memory Care
July 7, 2014
Verified Review
Friendly and caring staff

We've had a good experience with Asbury Gardens so far. The caregivers have all been very friendly and professional. They do what they say they're going to do and we haven't had any problems at all. They are also great about staying in touch with families, they always call and let me know any updates regarding my loved ones status. They are in the middle of some renovations, so things aren't as clean as they could be, but that will only be temporary.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Asbury Gardens

September 16, 2014

Thank you for such a great review! We are working hard to complete renovations quickly - thank you for pardoning our dust! So glad that you are happy with the care and the communication. - Jennifer, Admissions


2.0
Anonymous - Toured community
Memory Care
March 26, 2014
Verified Review
Must be 65 to live here. M...

Must be 65 to live here. Margie does not qualify. Plus much more than the $2300 quoted. Disappointing.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2

Response from Asbury Gardens

September 16, 2014

I'm so sorry to hear that you were disappointed by the information you received. If you need any assistance finding a Supportive Living community for someone under the age of 65, please let me know. I'd be happy to help! - Jennifer, Admissions


4.5
Donna - Loved one of resident/client
Memory Care
February 2, 2014
Verified Review
Friendly, supportive and comfortable living.

Everyone there is so helpful and friendly. My dad loves it in the memory care wing. They are taking good care of him. He loves his room. It's so big and has a beautiful view. It was a great transition for him to Asbury Gardens!

Cleanliness

4

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4

Response from Asbury Gardens

September 16, 2014

I'm so glad to hear your dad is happy in the memory care wing! We take pride in our extra supervision and care in our memory care program. Does he like the fish tanks and turtles?? =) - Jennifer, Admissions


3.0
p - Loved one of resident/client
Memory Care
November 26, 2013
Verified Review
Could be better, but staff is good

The cost is on the high end of assisted living centers we looked at. Cable TV and phone are additional charges. The is also a one large lump sum mandatory activities charge due on entry. Not a good thing if your loved one is not going to be using the activities. The nurses, activity planner, dining staff and staff in general are really great, which in the scheme of things, is most important. The manager, however, did not find it important to respond to 2 emails sent about concerns of the elevator in back shutting down w/ residents inside. For the cost, we feel it really should not be as run down in the public areas as it is. Furniture is torn, cushions worn, public area TVs, for the most part, go unused by the residents due to terrible picture quality. Upkeep on the exterior, including parking lot with potholes, and the grounds around the exterior of the building are not the best although when spring clean up was finally done, the landscapers hired did a great job. The courtyard is a nice area, although for some reason, we don't see it being used much by the residents. The residents can take part in a nice Asbury community garden. The apartments themselves are a good size and weekly cleaning crew friendly. Part of the reason we chose Asbury is because it also has a relatively new memory care wing and new nursing home wing. I imagine the assisted living area was put on hold to build those, however, it now definitely needs attention. When we toured, our focus was on the residents and staff caring for them and we overlooked the worn public areas. In a perfect world, it would be nice to have both, especially considering the cost to live there.

Cleanliness

3

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3

Response from Asbury Gardens

September 16, 2014

Thank you for sharing your feedback! We are working hard on renovations (new wood floors in the apartment wings, new walls, a restored country store, etc.) but we do have a long way to go. The building is old and we are putting in lots of hours to make it new again. We are glad you're happy with the care and the staff. We hope to have renovated common areas very soon! - Jennifer, Admissions


5.0
Nancy J. - Loved one of resident/client
Memory Care
November 20, 2013
Highly recommended!

My mother was a resident at Asbury Gardens, and it is a treasure. It was originally a hotel, and it has a lovely courtyard, spacious lounge areas, an elegant dining room, large and comfortable rooms, and a dedicated and caring staff and administration. I was there often enough to observe every aspect of Mom's care, and I will be forever thankful that we were guided to Asbury Gardens, where Mom and all the residents were treated with dignity and kindness. If you are looking for assisted living, nursing care, or dementia care for a loved one, schedule a visit to Asbury Gardens before making a decision. I guarantee you will be impressed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Asbury Gardens

September 16, 2014

What a wonderful review of our services. I cannot thank you enough for your kind words; all of our staff will be delighted to hear that you were satisfied. We are so glad that we could take care of your mom! - Jennifer, Admissions


3.0
Gloria Williams - Toured community
Memory Care
August 15, 2013
Verified Review
Needs To Be Upgraded

It was costly and demeaning. The place looked like it needed to be upgraded. It was delapidated, especially for that price.

Cleanliness

2

Friendliness

5

Care Services

4

Activities

4

Value for Cost

2

Response from Asbury Gardens

September 16, 2014

I'm so sorry to hear that you didn't have a good tour experience. We are absolutely aware of the building being outdated and needing work. I hope you'll visit again in the future and see our renovations! New wood floors, new walls, a new country store... Of course, the work is ongoing, and the lobby is going to be the biggest job. Thank you for your feedback. - Jennifer, Admissions


4.0
Helen Johnson - Loved one of resident/client
Memory Care
July 30, 2013
Verified Review
Great Care and Activities

They're real good. It's expensive but I don't have too much to compare it to. I like the activities. They have everything posted - they play card games, bingo, and memory games. They have exercise classes and they try to make it real fun. My brother is not able to join in so he watches. We're still hoping he will improve. I like a lot about Ashbury Gardens. I'm glad my brother is there. They're making sure he gets down to his meals and they're giving him his meds and making sure he takes a shower. They're watching over him real good. I'm really happy with the care. There are a couple of things that need fixing. His screen door and a piece of the cabinet are broken and we've asked them twice about that. They haven't gotten back to us yet but that's something minor.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

3

Response from Asbury Gardens

September 16, 2014

Thank you for sharing your views on our community! We do a competitive analysis each year to make sure we are staying within fair price range. We also accept Medicaid for those who are eligible and who cannot afford the monthly cost. Our activities staff will be delighted to hear that you are happy with their packed calendar! I know you wrote this review over a year ago, so I hope that your maintenance issues were handled properly by now. Again, thank you for your kind words. Take care! - Jennifer, Admissions


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Frequently Asked Questions about Asbury Gardens

Asbury Gardens offers Studio. Learn more.

A Place for Mom has scored Asbury Gardens 2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 896-7778 to reach a resident at Asbury Gardens.

To reach a resident at Asbury Gardens call: (630) 896-7778



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.