Arden Courts A ProMedica Memory Care Community in San Antonio

Arden Courts in San Antonio, TX has been a lifesaver! My mother has been living with my husband and I for one year. Being a caregiver to a person with Dementia has been the most challenging task I have ever faced. I met the activity director at Arden Courts of Dementia friendly events around town. Knowing someone before placing my mother at location for care has made the transition so much easier. I am blessed to have found a place I know my mother will be cared for. Arden Courts has helped tremendously in a time of need.

I'd give them all 5's. Mom seems happy there. Management keeps you informed of activities and invites family to participate in some of the social events. Myself, fighting cancer, I am limited on visits I can make and they help me feel at ease by providing regular updates on Mom's health and challenges. I do make unannounced visits and am pleased with her room's cleanliness and Mom's appearance. The residents village pods always have an associate present and they are attentive and friendly.

What we like the most about Arden Courts is the staff. The staff always keeps me updated on what she needs and are always telling me things she says We would recommend this community to other families who may need a place for their loved ones

We moved my dad to Arden Courts in late April 2021. He’d previously been at [removed] and that was a nightmare. [removed] was not able to meet his needs (but didn’t want to say that because they are greedy). I was lucky enough to know someone in the elder care field who highly recommended Arden Courts. I have not been disappointed. My dad is well cared for and happy. The staff has well exceeded what I previously experienced at [removed]. I do not worry anymore as I know he’s in great hands. Thank you Arden Courts!

The Arden Court's team is exceptional. They made the transition as smooth as it could be for my grandma & the rest of my family. My grandma can wander where she pleases in a safe environment I can't thank the Activity Staff enough for Send me videos of my grandma dancing with them. It meant the world to my family to see her mile and laugh

While we were not residents of Arden Court, my husband and I have been loyal participants of their Memory Cafes. These events bring together people living with dementia and their caregivers with others to socialize in a fun, participatory and safe environment. During the pandemic we met monthly on zoom. We had lively conversation relating to a theme and concluded the session with a hands on crafting project. Believe me these sessions were greatly anticipated and a welcome break from the isolation of those times. Since then we have enjoyed social gatherings for coffee, for a picnic, to paint pots and then use them to plant colorful flowers, and even for an exotic animal parade (petting allowed!) The care and detailed preparation always made these occasions delightful. Most of all, the obvious joy the Arden Court staff displayed at being with us was a true lift to each of us. Thank you, Arden Court for hosting these and so many other creative occasions. You are bringing happiness!

Kudos goes to Arden Courts. My sister currently resides there and gets the utmost of care. The office staff is always quick to respond to my business needs while the resident staff takes good care of my sister's needs. The nursing staff has told me she goes around smiling a lot and always seems content. They offer many activities for the residents as well as ones that family and guests can participate it. Thank you Arden Courts for the fine care that you are providing for your residents.

While it’s true that “there’s no place like home” it’s also true that Mom required care that we could no longer provide. We thank God for Arden Courts and all of its amazing Caregivers for being there for Mom and us as we journey through her challenges with Alzheimers.

The front office helped me when I quickly realized I needed to move my dad. They made it so easy. They take great care of him. There activity director is so good sends me pictures of my dad. Thank you!

My father has been at Arden Courts for about 6 months. My family thoroughly enjoys the giant walking courtyard, birdfeeder outside the window, the food, and the attention. Thank you for all you do!!!!

I would highly recommend Arden Courts for their loved one. They are attentive and caring and offer exceptional care.

Arden Courts is a clean, friendly atmosphere with no smells often associated with care facilities. The outside walking facilities are cracked Sidewalks, rocks on sidewalks and many tripping and falling hazards. Some of the staff is wonderful and caring, but on weekends, holidays, etc the care can fall to terrible. Medlate trash build up in rooms and showers missed due to limited staff. Meals offer limited variety, limited flavor and repeat sometimes every other day. If you dislike what is served you will probably not be offerred any- thing else. Activites offer little variety for varying levels of cognitive abilities. Activities is often in front a screen with a wheelchair in front of you & someone reading off screen you can't hear.

my wife has received excellent care at garden courts. The staff and caretakers have skill at what they do.

THIS FACILITY WAS CHOSEN FOR ITS SECURITY, ATTENTIVE STAFF CLEANLINESS, PRIVATE ROOMS FOR RESIDENTS AND MANAGEMENT OF DETAILS. THESE SERVICES DECLINED WITH TIME; HOWEVER, WITHIN THE PAST SEVERAL YEARS THIS FACILITY HAS ONCE AGAIN BECOME EQUAL TO OR EXCEEDS EXPECTATIONS.

I feel like my mom is well taken care of. They do have trouble with staffing like any other place, but the regular people that work there are caring and loving.

The facility is colorful, bright, and clean with a large landscaped backyard to walk around following meandering paths. Staff is attentive and positive. Rooms are kept clean. Residents are kept clean. All meals are cooked fresh with appropriate serving size.

We literally were scrambling for a spot and you guys found them for us and [name removed] the sales rep helped w everything from papers to renting a hospital bed and all of them stayed late to receive us.We picked them because they were able to provide more round the clock supervision as Mom declined and needed it. They offer more medical supervision, and there is an actual RN on site 24/7. Absolutely top of the top.

Great facility

They get 5's for all areas. I was so pleased with them and wrote a referral and review for both Arden Courts and A Place For Mom. I appreciate the professionalism and how my assistant took the time to understand what Mom needed and treated the challenge of finding a good match as a priority.