The Plaza at Wildwood Senior Living

I am disappointed in the price increase after the recent take over. No increase in services provided and less communication to families. Many key staff members have left.

Any positive reviews before 2024 are not worth anything. The wonderful previous staff left after the buyout and it’s now (mostly) filled with incompetent and untrained new people who have never dealt with a dementia patient in their whole life who wonder why yelling at the residents doesn’t yield positive results. They don’t give medicine on time, no one knows anything, and they even lost my loved one (resident) for a period of time. The night staff refuses to take care of the residents and they will insist you get your own 24 hour private aid if you want your loved one to have care. There were also multiple incidences of lying from the staff where they tell you something happened and are proved wrong by the security tapes. The residents are leaving in droves, and the ones that stay are all having issues with their medications all of a sudden, perhaps because the staff regularly skip doses and no one tracks it. Do not put your loved ones here. It’s also dirty.

There is a lot of room for improvement, but that could be the transition. It was disappointing that no one was in his room when I got there to let me know when he passed away. I had to walk into his room alone not knowing he had died. No one followed up with me after we moved his stuff out. Not even a sympathy card. Other problems is that they only have 2 washers and dryers on the memory care floor. They are constantly busy so the aides are taking laundry to other floors and it stacks up. My loved one would sometimes sleep on the bed with no sheets or blankets, and he had 4 sets of sheets. I would sometimes take his laundry home. If he didn't go to the dining room for a meal, I've seen them bring cold chicken nuggets and onion rings to him 3 hours after lunch ice cold.

Not at all what was explained. Very loud in common areas for residents. Staff poorly trained.

Overall, it was such a friendly place and the staff truly LOVED my mom. One issue was that residents were not able to lock their doors. Other residents would come in at all hours of the day and night as they were walking the halls. She had a privacy lock, but they knew how to use their fingernail to turn it and get in. if it wasn't for that aspect, the entire experience was wonderful.We picked Anthology over other places because it had the most amenities (drs come to the property, etc), and seemed more upscale/people at same level of dementia.

I personally would place my loved ones here. I have been in the health care industry for many years and this place is the best place. Cleanliness, staff care about the care and health for the residents and their families that live and visit.

My loved one is currently a resident at Anthology of Wildwood and our experience at this facility has been great so far. The staff are very caring and attentive to the needs of the residents and their families. They made the move and transition very easy for everyone. We are very pleased with this facility and their staff. We toured 4 different facilities during our search for a community, but Wildwood stood out above the rest. It was a perfect fit for our needs and they truly demonstrated their 'calling' to care for Seniors. I would highly recommend Anthology of Wildwood to others!

I have been coming to Anthology of Wildwood for 3 years. I visit Assisted Living and senior living communities in The St. Louis area often, seeing friends and family. I love walking into this community. I love talking to staff, to residents, and to visitors. Just being there, makes me feel good. It is a beautiful community. I always. Say I feel like. I am in Aspen, minus the mountains.:) But No matter how clean or nice and attractive Anthology of Wildwood is, it is the way it feels and the dedication to creating an environment of love, compassion, friendliness, concern, and quality care that just makes you feel like you are at home, with family and friends.The food is great too! So are the parties! So much fun! I love this place!

I am very thankful places like Anthology of Wildwood exist. This place is filled with caring people who make my mom, with memory issues, feel at home. From admission to move-in and everyday since, [name removed] has been the most empathetic and informative resource. When you walk in the building, you can feel a sense of pride the employees have to work there. It really shines through with everyone you come in contact with. The amenities, activities and memory care tools are above and beyond. All of these things and more are while my mom’s transition to Anthology of Wildwood has been the best I could have hoped for. Come check this place out, you won’t be disappointed!

We spoke with several communities before we contacted Anthology of Wildwood. Their marketing director is experienced & so caring! She was able to answer all of our questions & put us at ease that we were doing the right thing. We knew that this was the place for our mother, but more importantly, our mother is so happy living there! Thank you to all the staff for making her feel so welcome & loved!

I have had the privilege to meet on several occasions the staff at Anthology Wildwood and visit their community. From the moment you arrive and the reception you receive from the staff, the community teems with energy and thoughtful care. [name removed], [name removed], [name removed] and so many others genuinely care about their residence and the day to day experience for them living in the community. I look forward to my next visit at Anthology Wildwood!

Include residents in activities wherever possible, even memory care. The place is clean and the residents are treated with respect.

Beautiful facility where staff do their best everyday to make sure residents and their families are well taken care of and strive to provide a high level of service every day. Many happy customers. Dining is an awesome experience- top class food served every meal.

Anthology of Town and Country is a beautiful assisted living! They even have vaulted ceilings in some of the apartments. I highly recommend if you are looking for AL services for yourself, a loved one, or a client!

From the moment you drive up to the facility it is clean and well maintained giving the facility a welcoming feel. This facility is only four years old. The apartments for the residents are just the right size with modern appliances. I have observed how easy the residents can move about with the large open floor plans and hallways. The facility is located in the beautifully well kept area of Wildwood, Missouri. There are upscale restaurants, shopping and entertainment within a safe walking distance. The area offers a wide selection of doctors offices within minutes of the facility. Come tour Anthology of Wildwood and all it has to offer, beautiful scenery, gourmet meals, clean facility, and happy faces! You won’t be disappointed!

This community, and I do mean community, is one of the nicest. The size is just right with all of the employees and residents knowing the name of each and every person here. Once you come here you are family. The residents and family truly care about and watch out for each other.

The lower score in quality of care relates to lack of qualified staff covering all hours (weekends and nights primarily), turnover in staff, and procedures and processes for over watch. Call time response to individual patient calls are beyond 15 minutes, especially in the weekend and overnight times.

Anthology of Wildwood is an exceptional community with such caring staff who are always willing to go above and beyond for their residents and families. It truly feels like a family environment filled with kindness, love and lots of fun.

I just move to the community about 3 months ago, it is very beautiful, the staff is amazing and the food is outstanding. I would recommend this place to everyone.

Facility is just amazing! Wonderful services in all aspects. Staff supports my parents in every aspect of their life. Food services out of this world. Housekeeping very high standard. No complaints at all.