Ansley Parke at Oakbridge

[name removed] is such a blessing at Ansley Parke. Her approachable manner is so enthusiastic, welcoming, compassionate, and professional. Anyone with a loved one at Ansley Parke can be assured that they are receiving first-class, loving care from Tiffani and the entire staff.

We just moved my 95 year old mom from another assisted living facility in California and she is adjusting well to her new Florida life at Ansley Parke. The administrative team, care, activity, and medical staff are considerate and very helpful. The other residents have been friendly and supportive.

They do not respond to your phone calls. Do not do what they tell you they will do. Do not give much assistance at all to their residents. Our resident's bathroom was not cleaned properly. Her laundry was not done in a timely manner. If residents are in good physical condition they may like living here.

Ansley Park has offered my mom the independence of her own apartment with the security that gives me peace of mind. They offer many activities that keeps her busy and she has made many new friends. The staff are amazing! This month she celebrates 1 year! Thank you Ansley Park for loving my mom!

There was a great lack of communication between the facility and my mother's family. They did not answer the phone when we called. When we did call and had questions they would say they would call us back. They didn't return calls. We had to go see the personnel in person to communicate.

They are really great. The food is good, and is well-balanced. The people are friendly. My loved one likes the chair exercises. The value for the money is pretty good. It's a clean community, and they are very accommodating. Overall, it seems to be a happy place.

I appreciated the cleanliness of the facility and ease of access as far as location. They have all sorts of activities, everything under the sun from bingo to art class to singing to church activities to exercise and mobility classes. I do think that communication could be improved with family members who are not in state though.

If you have a family member that is basically fully independent and just needs an apartment with three meals a day provided, this might be a good place for them. But if they need any kind of assistance with dressing, toileting, showering, any memory problems, then definitely not. I was very disappointed with them. They were supposed to come and clean my loved one's room once a week, and they did not. I was there almost every day, and pretty much every day I had to clean something - spilled messes, feces on the floor. She wasn't getting a shower once a week. When I would ask them when her last shower was, nobody knew. The director kept telling me there should be a list on back of her door stating her scheduled shower day and cleaning day. But there never was any list, and I had to keep asking for it. Most of the people were pretty friendly, but I feel like she got zero care. She never even got a call button for help. They kept telling me it was on backorder. She was constantly telling me that the food was awful, and I hardly saw any activities.

I would look elsewhere if possible. They stated that they were going to get the van going to take people on activities to Walmart and that did not happen. They do not have any activities. The nurses are great to work with, I was not very happy working with the administration.

We moved my mother into Ansley Parke at Oakbridge this week. She is safe and receiving the loving care she needs while feeling independent.

Some of the staff have brought COVID into the community. My loved one enjoys the meals here. My loved one enjoys being here, and was really excited to be here. There is bingo, a beauty parlor, and more for the residents to take advantage of.

We chose Brookdale Oakbridge because of the location, it was very convenient. The room sizes here are more than adequate for my mothers needs. I have not eaten here, but she said its hit or miss. The best part about the community so far is the friendliness of the staff members, they relate well to not just the residents, but the family members. They strive to make it feel like a homey environment. I would recommend.

Our loved one was only there for six weeks, and during this time the care that she received was excellent, and we do know they offer a lot of activities. We really liked the smallness of the community, it was a family type of setting. We liked how the rooms were set up and they were very generous with letting us keep some of the furniture they had on the model room. When our love done passed away, we left behind the furniture and other things they gave us, and donated it to the community which is now being used in a respite room.

They do not have enough staff at Brookdale of Oakbridge. They are understaffed to accommodate the residents. My sister thinks the food is not great. Rooms size and layout are okay. They do not have much outdoor space.

The food is terrible. The room sizes are good. It was the nicest place we had looked at in the area. The staff is good. I am waiting for my wife to join me, she is in the hospital now. I think the unit we have is will be good for a couple.

They have a very friendly staff. They are on the ball. They have done a good job with the virus. The room sizes are small. My mom likes the food.The grounds are beautiful. They could use more seating outdoor. The activities director is great.

Kind caring staff. Meals are very good!

We met with [name removed], the Brookdale Oakbridge Sales Manager, for about an hour. He was very helpful and answered all our questions. I am pleased with the facilities and will keep this on our short list of assisted listing facilities.