10 Best Memory Care Facilities in Hickman County, TN. Page 3

I love this place. It's so much better than the other two facilities that my aunt has been in, by far! They're warm and friendly here. When I visit, it's very obvious that they know my aunt. They greet me and tell me details from their conversations with her that tell me they've talked to her one on one and spent some time with her. They know and remember details! To me, that's just wonderful! The activities are so much better than the other places she's been. They also use an app to update families on them. It shows the daily activities that my aunt participated in and sometimes even pictures. The executive director is top notch. She runs a monthly support group for family members of the residents with guest speakers etc and she does a great job! She interacts with the residents daily. They even do activities one on one with the residents at times, ie: coloring, puzzles, card games. I really appreciate the one on one attention that they give her. Communication could be a little better, we have had minor issues at times. The facility is always clean and looks wonderful. High quality environment and always smells nice. The food is good quality and lots of choices. My aunt likes it and eats well. Previously, that was an issue for her. Not anymore! I have noticed some turnover, but I've found that everywhere. It's a little more expensive, but worth it. They truly care and it shows. I would recommend them to family and friends.

Southern Care is a great facility. The staff is very friendly and attentive. I would recommend them to a friend. They are cost-effective. My sister likes the food. They have a big porch with rockers in the front and other space in the back. The room sizes are of a good size.

As far as Cloverland Park, we aren't sure it's the right place for my loved one. We are giving it more time. It is a beautiful facility. The staff have been nice, but they seem to be very short staffed. I have been by there to visit early on some evenings and on the weekends and at time,s no one has been at the front desk. I'm not sure what would keep anyone from going out and them not knowing it for some period of time. My loved one said that the food service and quality haven't been too good since moving in. The food was delicious when we visited, which was one of the things that sold us on it. They do have new management, so we hope for positive changes.