Salmon Health and Retirement

I would definitely recommend Whitney Place at Medway to others for Memory Care. The staff is very friendly. My mother in law always complained about food, but she loves the food there. Moving her in was a simple process and in due time they learned her needs and they take very good care of her.

I would say it was a very nice place. And I would recommend it.

Most of the nursing staff is very helpful. I think the front desk and bistro dining area need more experienced folks, but I understand that they are doing their best with labor shortages. The housekeeping in my mother's room is okay. I'm not sure they vacuum often, but her bedsheets are changed weekly which is nice. The nursing staff are good about calling one of our family when something concerns them. The meals are very good, they can sometimes take a long time to come out but we've never had a quality issue. I would recommend this facility to friends and family. It's expensive, but I think it would be difficult to find another place that offers the same level of comfort as this one does.

We really enjoy the Whitney Place community, they do just need to work out some quirks regarding our loved ones personal needs. However based on the experience we have had so far, we would recommend this community to other families.

I'm very comfortable here. They're very professional. The people are very friendly and helpful. It's clean and safe. I like my apartment very much. It's modern and has been well taken care of. It almost feels like a new house.

My loved one is doing well and likes it there. Overall the staff are good and we're satisfied. They do a good job of trying to keep people engaged with good activities. Overall it's a friendly, good environment to live in. I never give 5s (I think there's always room for improvement). But they're doing a good job with everything.

The community spaces at Whitney Place always looks well kept during my weekly visits. In terms of the staff, my mother mentioned some of the people were very nice and others she would say were not. My mother has always spoken very highly of the activities staff, they are very kind and inclusive and have always made her day. They have also tired very hard during the community lock down to FaceTime with families and have been working even harder than they were before. They could, however, do a little better with communicating with the families on a more regular basis.

The community did a good job of keeping my mom safe and there have been no cases of Covid-19. They don't communicate with the resident's families well enough. We receive almost no communication or information about my mother's care. We have to reach out ourselves and ask the direct in order for us to get anything from the staff.

Very convenient, Has nursing care on site if/when needed

I had a nice experience with my tour of this community. Everyone was nice, and kind to my family, and I. The community was nice, and clean from what I saw. The staff I met was nice, and helpful. They answered my questions, and my tour was a good one overall.

Whitney Place at Westborough was a very nice and clean community that we toured. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community that was a better match for our needs.

Whitney Place at Natick is a cheerful and clean community. The staff is friendly and caring and seem to be attentive to his care needs. I have not yet dined at the community, but the meals that they provide seem average, they do not offer the variety my father in law had at the last community. There are activities that the staff encourages the residents to participate in. The room where he resides seems comfortable enough for him. I would recommend Whitney Place at Natick to friends and family.

I had recently had a tour of this place for my mom and I was pleased with the experience I had. The staff where all very kind and did a great job presenting the the community to my mother and I. The only thing I did not think would work for my mom was the structure of the building. There was lots of windy hallways and lots of turns that I know she would get lost in. I think that would freak her out with her memory loss.

My mother has recently made the move into this community and so far we have no complaints of how things are going for her. The property is clean and they have a great activity program that I am hoping she gets involved in when she feels up to it. The only complaint that she has seems to have is the meals. They need some improvement in the quality and taste.

The staff have been great at taking care of my loved one. They encourage them to participate in the many daily activities they offer. There are two different dining rooms in the community. The food and the service in the memory care dining room is not quite as good as in the other one. They do not offer a lockdown area outside for the memory care residents. The community is clean and I would recommend taking a look at this community.

I'm not sure if they are short staffed,I hired additional care because I wasn't satisfied with the care my mother was getting. We are still working out some issues, I was upset to find that they did not follow through with things this weekend. Otherwise the facility is awesome and they have lots of activities. There is always something going on and it gets her engaged. She went from being alone in her apartment to now joining in on all the social aspects of the community. She says the people are all very nice as well.

Whitney Place is good for people with mid dementia and can still function on their own. Staff is hands off and not overly attentive. Sometimes they argue with the residents. Duties are assigned and followed per their role. For example, there is an Activities person who does social groups, painting, singing, etc. The care taking staff do not participate in activities, rather they do daily care and serve the food. Care Coordinator is fantastic and keeps a pulse on what is going on.