Highmark Senior Living

We're very pleased with how things turned out at Edencrest at Riverwoods! It's a very nice looking place, and the people we worked with were a huge help throughout the whole process!

The people here are so happy. We would have moved here, except they were opening another location closer to me, so we were able to move to the new one. Which is pretty much identical, and so wonderful!

Mom was reluctant to move, but she loves it. It's new, and the residents that have moved in have become a really close-knit group. She loves the food, she loves everything! Pat and Dot have been really good. Everyone from the manager to the janitor have been just fantastic. The only complaint is that the coat closet, when you first walk into the room, doesn't have a door.

This was the best solution to meet our needs. Food is excellent. They offer exercise, bingo, and group activities but could use a little more variety of activities that is why I rate it 4 1/2 stars. It is very clean, Friendly, A Great Value, and offer Great care Services. My overall rating of this place is 5 stars. I am very pleased with this facility and so Is my loved one. I would recommend this place if your searching for a great assisted living home.

Edencrest was also very nice and we were also very impressed with this community. Theresa was our tour guide and very helpful. was a very pretty place.

Thank you for a great tour! We felt very welcomed! The life enrichment director, went out of her way to make mom feel so special. What a great group of caring people we hope this all works out so that mom will call Edencrest home soon!

From our initial visit, assessment, and move-in, we have been impressed. Staff, building, food, activities have all been favorable. My mother has tried not to be happy there, but she enjoys the food, flexible mealtimes, says the staff is friendly and respectful and facilities are well maintained and clean. She is still avoiding activities,but they have a wide variety to participate in, they ask but do not push. She particularly enjoys it when staff has their children visit. Would highly recommend based on experience at this time.

Mom is a new resident at Edencrest and the community is still very new and working out all the bugs. I really feel like we've made a great decision for Mom and I feel that she is in great hands, although they can use a bit more staff at night. Not sure how quick the response level would be if something were to happen in the night hours with the lack of staff during those hours. There are plenty of activities to keep the residents busy and although Mom probably doesn't remember what she ate from one day to the other I think she likes the food. One of my sibling ate there and I heard no complaints. Edencrest is a very great place for Seniors and I'm sure that with time it will only get better.

I really liked this community as it was pretty new and nice looking. It is an assisted living and I do not think my mom was ready for assisted living which is why we did not choose this community. When I toured, the staff was very friendly and helpful. If mom was going into assisted living, we would have chosen this place.

Very nice facility. The staff is extremely helpful and always looking for ways they can help residents. Facility is always clean. Elegantly decorated common areas for season or holiday. Menu could be more varied. Staff is very accommodating if resident wants special food while ill.

I was pleasantly surprised with the look and feel of the facility at Edencrest at Timberline. Friendly people, good food (sometimes cold, though) and good activities. There were some resource constraints, but management was working on handling the issues. I felt at home from day one of my stay.

There has been a lot of turnover so I think they are working on it. But staff do not say hi to visitors and no one knows their names. The kitchen staff has been new a few times. It appears they do not plan menus taking the residence age and abilities to eat what they cook. Most things are fried and coated. I have personally eaten there and it was overcooked and cold. They have removed the salad bar so no other choice. I feel they at least need to always have fresh fruits available and yogurts. Casseroles and foods that are more easily digested.

Friendliness of staff. 4 Nurses don't have time for residents or resident's family. Neither does executive director. They don't return phone calls. Meals and dining - Breakfast the best. Lunch and Dinner repetitive. Activities - Repetitive. For my Mom, the activities are too simple. Bingo all the time, crafts a kindergartner can do.

Included in the price is transportation to social or medical events. They attempt to get input for social events and the menu from residents. The staff regardless of position chip in where needed to meet the needs of residents. The assistance given those in assisted living is defined in an assessment that can be modified as needs change as soon as 30 days. Staff are friendly and respectful.

The staff was very friendly and welcoming. I would recommend Edencrest at Beaverdale. Everyone was very nice.

I am basing this off of the memory Care unit since Mom has been there the longest. They're willing to work with families on where to place residents and how to care for each individual resident. With the activities, they could improve by just trying to include the memory care residents more often for having more separate activities for the memory care. Food is hard.. it's tough to cook for that many people and I know they're understaffed. I think they probably do their best.

It was the nicest place I could find for my brother that met the criteria of having assisted living and memory care. Our main criteria was that we needed a facility that would do a spin down. We agreed to pay for two years with the plan to go to Medicaid after that. They only have a few places for that and I just hope management changes don't affect that plan.. Overall, I am happy with our choice!

It is a nice community with a good amount of activities that suit many different types of individuals. The staff is friendly, and gives my loved one appropriate care for their needs. The primary factors for choosing this community were proximity to family, cost, and overall feeling of comfort when touring.

I liked the community, and it was affordable. I would recommend to others.