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Extremely helpful in getting my 103 yr. old mother get settled. They go out of their way . Staff and residents are SO friendly. Beautiful inside and out. Not so overpowering as some facilities are. I would highly recommend!!!... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
32 reviews9.1
Out of 10
5 star
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4 star
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3 star
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A Place for Mom has scored Edencrest at Beaverdale with 9.1 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Edencrest at Beaverdale has 32 reviews with an average "overall experience" of 4.3 out of 5.
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This is a facility who really has their resident’s best interest at heart! There are many organized events and activities for the residents to get involved in and attend. Everyone I met was friendly and helpful.
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Response from Edencrest at Beaverdale
November 14, 2024Dear Tricia, thanks for sharing your awesome review! That’s the kind of experience we always like to hear about. We strive to provide a fun and vibrant environment for our residents! Thanks for taking the time to share something so nice!
Extremely helpful in getting my 103 yr. old mother get settled. They go out of their way . Staff and residents are SO friendly. Beautiful inside and out. Not so overpowering as some facilities are. I would highly recommend!!!
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Response from Edencrest at Beaverdale
October 7, 2024Hi Martha, Thanks for sharing your awesome review! That’s the kind of experience we always like to hear about and our team takes a lot of pride in how they treat the residents and their families. Thanks for taking the time to share something so nice!
We were sold because of the song and dance the salesman gave us. He pranced the activity director in who went on and on about her wonderful activity program. This has been the biggest disappointment ever! Very sad activity program. He was a true salesman and got us on the song and dance. On a happy note nursing had been great and food pretty good.
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Response from Edencrest at Beaverdale
September 26, 2024We are very sorry to hear about this experience – it’s certainly not what we’d expect from our team. We’ve taken your comments to heart and are connecting with our team to correct this matter. We welcome your feedback here anytime and if you want to speak with us directly, simply email us your phone number at info@highmarkseniorliving.com and our management team will connect with you right away.
Things started out good but they started to decline quite rapidly. They had huge turnover. Some of the meals were absolutely gross some were not designed for elderly people in walkers.
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Response from Edencrest at Beaverdale
August 14, 2024Thanks for sharing your review. Frankly, feedback like this helps us improve and we appreciate that you took the time to tell us about it. Your experience certainly doesn’t match our expectations for our Edencrest teams.
Fun, vibrant, safe and clean. The staff treat your parent/family member with respect and kindness. Not a cold sterile old folks home. A place they can still be adults and not just another number.
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Response from Edencrest at Beaverdale
July 3, 2024Dear BG, we take a lot of pride in how we maintain our community here, so we appreciate you noticing and sharing your review. It’s great to have you as a part of our Edencrest family!
The staff was very friendly and welcoming. I would recommend Edencrest at Beaverdale. Everyone was very nice.
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Response from Edencrest at Beaverdale
July 3, 2024We take a lot of pride in how we treat our residents & family members here, so we appreciate you noticing and sharing your review. It’s great to have you as a part of our Edencrest family!
Such a vibrant community set in the heart of my Dad's hometown of Beaverdale! He loves the staff and residents and says he enjoys sitting out front on Beaver Ave watching the traffic go by! Dad loves it and it was an easy adjustment for him! Thank you to all who made this a seamless move for him from the tour to the move in! He is happy!
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Response from Edencrest at Beaverdale
June 3, 2024Sandra, Thank you for the 5 star review! We are so happy to hear that your Dad is loving his new home and has adjusted easily!
Mom loves living here and has made some great friends! The staff is always very kind and courteous. She enjoys the musicals performances and the movie theatre! I would highly recommend! Thank you Edencrest!
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Response from Edencrest at Beaverdale
June 5, 2024Dear JD – We know quality counts and are so glad to hear your mom is enjoying her new home at Edencrest at Beaverdale and our quality activities and team members. We are so glad to hear how much she enjoys our new movie theater! Thanks for leaving your review!
I've had the privilege to volunteer many times at Eden Crest and have been truly impressed each time at how kind, compassionate and fun the staff are. I would feel comfortable with my parents or loved one living here. It is always clean and staff are seen talking with the residents like they are family. I have observed residents to appear comfortable, happy and genuinely treated with respect and care. Eden Crest is cozy and inviting and the staff are just delightful. I have had many interactions with the director who is nothing but genuine, kind, and shows a genuine interest in ensuring that the residents are happy, comfortable and provided with the best level of quality care and fun environment. It is also located right in the heart of Beaverdale which is a lovely and safe neighborhood nestled in Des Moines.
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Response from Edencrest at Beaverdale
May 20, 2024Lucy, Thank you for your 5 star review! We appreciate the feedback and kind words! Thank you for being a volunteer in our community!
We toured looking for my Mom. We are just starting to look, but loved the business/activities here and the cleanliness. Everyone was so friendly from the tour guide to those we met! Thanks!
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Mom is very happy, very well taken care of. This community is very busy. Lots to offer. Lots of outings. She loves it!!
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Mom loves her apartment! She loves the activities and loves breakfast!! Everyone is so nice!
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So happy we found Edencrest at BD! Dad is no longer lonely! He has friends, is taken care of and enjoys life again!
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Our Edencrest Beaverdale tour was excellent. [name removed] was very friendly and informative. Beaverdale didn't have the best view of the outdoors. But the ambiance was better there than Edencrest Green Meadows.
Edencrest was nice, but the views not as good and seemed to me that it needed updating.
I moved my mom out of Edencrest Beaverdale on July 1. I moved all essential personal items, leaving only large furniture items behind. According to Edencrest administration, I had until the end of July to move my mom’s furniture out of her room. On July 9, I returned with help to move furniture. I was astonished when I walked into the room and it was empty. All of my mom’s furniture was gone. When I asked staff, they said it was all moved and most of it was taken to the garbage. My daughter was told staff members were allowed to take what they wanted, prior to trashing possessions. My daughter was told by [name removed] (Regional director of sales & operations ; Jaybird Senior living) we would be compensated for all possessions that were destroyed. I have been e-mailing, and trying to work with [name removed - regional director] for more than two months to rectify the situation. There has been no progress made and little to no communication.
This facility has such a turn over in staffing due to very low pay. The management cares about bottom dollar and not residents of the facility. Meals are awful, as the residents if you can get them away from management to be truthful. They don't have choices in meals like they say, it's what ever the special of the day is and only offer food at meal times otherwise it's not available. Be careful of the pricing, they increase prices at least yearly and sometimes even more often. They spend money on pretty but not on residents care.
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Response from Edencrest at Beaverdale
March 4, 2022Thank you for your feedback. We would like to discuss further and get details on your experience. Please reach out to the Regional Director of Operations, Nick Lensch, at nlensch@jaybirdsl.com or by phone 515-201-5056.
We have not been there for the meals ourselves but from looking off the menu they look appetizing. Our loved one does not always participate in the activities but what she does, she really enjoys. We like the size of the community, with it being smaller we feel our loved one can get around easily. We would recommend this community to other family and friends.
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Second choice at this point, just not sure we can make it work financially. Good location, very nice facility, friendly staff.
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Beware of the corporate guidelines before placing a loved one in this home. As they are corporate they do not follow the guidelines of a state owned care facility. They will hold your loved one captive from family members due to strict COVID guidelines that other care facilities are loosing up on. 24 hours to reserve a visit your loved one and then for only five days a week.. where is their compassion.???
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See what the neighborhood has to offer and what’s nearby:
Edencrest at Beaverdale offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Edencrest at Beaverdale 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (515) 329-9080 to reach a resident at Edencrest at Beaverdale.
To reach a resident at Edencrest at Beaverdale call: (515) 329-9080
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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