Top 110 Nursing Homes near Richmond County, NC. Page 5

We cannot comment on the activities because our loved one did not participate in them. Of course more CNA and care givers is an area of improvement. Of course, I no that at this time it is difficult to hire staff, but at that price staffing should be adequate . We have had to hire additional caregivers to cover her care. The staff is friendly to the residents and family and appear to want to help. Based on our experience we would recommend St. Joseph of the Pines to the families.

They've said for over a year they are to have renovation but hasn't happened yet carpet is bad. They were without an activities director for a while. They aren't providing transportation. It very and quiet facility. Residents tend to keep to themselves. Overall has a nice feel.

Overall, we are pleased with the residence and service. We feel that our resident is safe and taken care of. If we find something not working, it is corrected quickly. Most of the employees are extremely friendly and helpful. There are a few employees that are not friendly and get annoyed when asked to help. One day I arrived and could hear someone calling "help" and found that it was my family member and they had been put in a chair in their room and no one had come back to help them. This was concerning. The main areas are always clean and look very inviting. The individual rooms need to be cleaned better and more care needed when washing and folding resident's clothes. Clothes are very wrinkled and not hung or stored properly. The man that was at the front desk all the time is very much missed, he seemed to look after and genuinely care for the residents and visitors. I miss someone being there to help or answer questions. No one being there is a benefit that is lost.