Sanford Senior Living and Manor

I chose this place was based on the financial part. We were refused several because of his progression with Dementia . I will not recommend to anyone!!

My Dad is enjoying his life at Sanford Senior Living. Management, staff, and physical therapy are amazing! Prior to arrival my Dad could not stand. Today he told me with some assistance he stood up and then walked to his recliner with his walker on his own. I am thrilled! And feel so at ease that my Dad is so well taken care of at Sanford Senior Living. Thank you, [name removed], [name removed]& TEAM!! Cheers to Sanford Senior Living to being such a lovely place to call home!!

every one of these are a 1 or less in our opinion. We are not happy having Mom here at all, but she can't afford any other place. She also likes it here because she isn't cognitive enough to know the difference. To her she is home. There have been days where the staff, (SOME) are nice, and days where Mom's room is clean. But overall its been a very bad experience for our family. They have lost so many of Mom's clothes, staff had stolen her things and ruined her laundry. They leave her dirty clothes in her closet until it all smells like urine. The new director is a tyrant whom we despise! Her staff are leaving because of her attitude and rules. So I would NEVER recommend this place to anyone.

The experience has been good for as far as I know

Personally I would say a 5 across all categories. After our experience at the previous facility my dad stayed at, this has been wonderful. They are consistently friendly and engaging, host plenty of events, and don't over-medicate which has been the big areas of concern for us in the past. It seems mornings are the best time to talk with admissions and their primary administrative staff. They were super helpful with move-in and right away provided a gift basket for my dad and set him up with a friend to help find his way around and get a routine.

They provide compassionate care on a daily basis and always communicate how our loved one is doing. They exceeded our expectations and above standard from local assisted care facilities and for a great value.

I picked Sanford Senior Living because it was right next door to Central Carolina Hospital, the rate was better than some of the others, and it's within two miles of my sisters house so if I can't get there right away, she can. It's a few miles for me and my other sister but we all three like that it's in Sanford and not a long distance away. It's much better for keeping contact with our mother.I would say that overall, Sanford senior living is a very good assisted living facility even though it's an older building. My one complaint is that many times it's difficult to get someone to answer the phone but I think that may be something they're trying to correct.

Staff have been very responsive to all of our inquiries and concerns. They definitely want the residents to be happy there! They're a small facility so they don't offer outings (which is not an issue for my MIL but would be for other people)

I would add that the caregiver/family should stay in good communication with the facility and stop in frequently. Picked for the price and cleanliness of the facility. Most staff we saw vs others. Still being updated. Patients seem happy and well cared for

Very clean, attentive caregivers, food is very appealing with choices, rooms are nice and furnished. We picked the community because of the above features as well as the cost, which is 2 to 3k less than other Memory Care Centers.

I needed a cheaper alternative for Mom as we are running out of money for her MC. The director really cares about the quality of care the residents are receiving. The facility is under new management and they are working hard on updating the facility and getting a great staff in place. I am super happy with the level of care my Mom is receiving.

They have a new Executive Director who is making positive changes with all aspects of care and the facility. The staff are friendly, but only a few are proactive and genuinely show care for the patients. It's probably normal in this setting. Housekeeping is generally good, Mom's room isn't dusted regularly, or surfaces cleaned regularly like the sink in the bathroom, but the floor is vacuumed, trash emptied, and toilet cleaned daily. The common areas are generally clean. There isn't a smell and there is new carpet. As for communication, it is very hard to get through on the phone. It almost always goes to voice mail. The move in process was good. They helped with the physical moving of furniture and were accommodating with her preference to what she kept of her own or used that they had. There is no real cooking, just heating of frozen or prepackaged foods. They will make something different if the person doesn't want what's served. They have sandwiches that are made with chicken salad, etc. They look pretty good. There is a good variety of food and fresh elements. They serve seconds if the person wants it. One suggestion for improvement: providing a happier atmosphere during meals would be nice...like music in the background. Amenities include having a hair stylist, planned outings, visiting entertainment, movie night, plants on the patio out back and a raised gardening area for the residents. If Mom were dependent upon staff for more personal care, I would not be happy with her there. I would recommend Sanford Senior Living and Manor for people who are mobile and able to make their needs known. I feel that mom is safe there, she's happy and theft hasn't been a problem. It might not fit everyone's needs, but it fits my mom's needs.

Staff and facility seem okay but they lack tremendously on communication. We can never get follow phone calls back or emails. Labs take a week to a week and a half to get results. No one calls with results. Wish they had a better process for Dr visits. At the facility. We never get a report and no one communicates on the results of the visit.

I recently toured Sanford Senior Living looking for a place for my dad. The lady that offered the tour was personable and friendly. It appeared clean and the few folks I saw seemed to be happy. I liked that they offered optional menus for lunch and dinner and I was shown their activities schedule which had a various things on it. Maybe it was the timing but was hoping for a more active community for my dad. For the price, it is a place we are considering.

Everyone was helpful. Sanford Senior Living keep the facility clean and stay on schedule. They also summoned EMS when my mom to go to the hospital. We picked this community because of the, price, and the close proximity to hospital.

They have been very friendly. The staff is teriffic. My loved one says that the food is good. I am perfectly satisfied, with my loved one being there and I don't have to worry about them.

Visited today with the Marketing person and she gave me a tour. This place is the dimentia care unit and located directy next to the Victorian Manor place. I do not require services from this establishment.