Top 82 Nursing Homes near White Sulphur Springs, NY. Page 2

My mom is happy at Willowbrook Place and her children see the results. She is well cared for at this facility and the staff here are wonderful. I would definitely recommend Willowbrook Place to others. My one suggestion for visiting a facility is making sure that you see some of the residents. Are they clean and dressed appropriately? I made sure that I did that and the residents at Willowbrook all look well cared for.

We are very pleased and comforted by the care our family member receives. The facility is very clean, the food excellent but the staff puts it out of the park. Our only regret is that our family member wasn't here first instead of the previous facility. There is so much guilt when you have to put your family member in a facility but rest assured you will feel good about where they are in their new journey.

The owners aren't very friendly. I believe they are short staffed. I asked how much it would cost for more assistance for my loved one due to a medical condition. There are times where my loved one will have bed sores due to wet conditions. The community didn't even do a virtual visit for a doctor during COVID with the multiple medical conditions my loved one had. It is a good place, clean, and the community is nice. It is easy for my loved one to get along with her walker. The head nurse is controlling and doesn't delegate because she doesn't think anyone will do the job correctly. There is a lack of communication about things that have happened. They are starting to allow visits in the courtyard, but I didn't find out about this until a friend told me about it. My friend found about it on Facebook. My mother hasn't seen the hairdresser since February. The community still doesn't have their hairdresser back. I've made the decision to bring my mother home. The community did ask if there was anything they could do to help my mother when they found out she was leaving.