Willowbrook Place

My mother is at Willowbrook and we couldn’t be happier with her care. The staff functions as a kind and caring team. The aides treat my mother with respect and dignity. The facility is very clean and maintenance issues are handled promptly. The activity director is AMAZING and loved by all! The administration and nursing leadership is very approachable and helpful!

Most of the staff is friendly to my mom. She likes many of them. Happy she has access to good meals. The nurse tries to be involved in her care, although I had to take her to the ER [date removed]..Covid. She was diagnosed with a UTI a few days before which has me very upset

Willowbrook Place took excellent care of my Mother. I cannot say enough good things about how capable and kind they were. I would recommend this community to other families and I have already.

What our family likes the most about the Willowbrook Place is the personal attention the staff members give. Also being boutique were the two biggest pluses. Based on the experience we have had so far, we would certainty recommend this community to other families.

My mom is happy at Willowbrook Place and her children see the results. She is well cared for at this facility and the staff here are wonderful. I would definitely recommend Willowbrook Place to others. My one suggestion for visiting a facility is making sure that you see some of the residents. Are they clean and dressed appropriately? I made sure that I did that and the residents at Willowbrook all look well cared for.

I have nothing but good things to say about Willowbrook Place. My mother really likes it there. The staff are very kind, patient, and inviting. The care is wonderful. It's very clean. It's a small enough place that I'm not concerned about her getting lost, and it's easy to maneuver. Overall it's just a really nice atmosphere there. It's also conveniently located near hotels when we have family that comes to visit her, as well as lots of choices for restaurants.

Everything that I have seen, I have liked. The staff have been helpful, kind, and friendly. When I asked different residents about their experience, the responses were consistently positive. I feel my loved one is doing well and the staff are good at redirecting my loved one when needed. They have options for meals for the residents to choose from. There are activities for the residents to participate in as well.

Willowbrook Place looks like an upscale hotel, right when you walk inside it is calm and happy. The women who runs it [name removed] and the intake gal [name removed] are just lovely and really fought to get our loved one moved in. It is not a medical place - you can have medical problems but it is not for skilled nursing. We are not allowing in the dining hall right now just due to the covid restrictions, but when we do come to visit the meals overall are quite good but occasionally they can vary. There are a ton a different activities for all the in house residents. They have happy hours, exercise classes, movie nights, holidays parties and religious services. They have the rosary and church services every day. This is just the right place for her and we would absolutely recommend them to other families.

I like that if you have somebody who is not very social, in order to prevent senior isolation, the residents are required to go down to the dining room to eat three meals a day (unless there is a doctor's order otherwise), which I think is wonderful. My loved one fights it, but then she's happy once she gets down there. They have a lot of activities and a nice variety beyond just the regular Bingo. They have a lot of parties, and every member of the staff is involved with the parties, which is great. Those types of things brings back memories to some people. And the staff are always trying to stimulate the residents, physically or mentally, which is important. The only thing I don't like is ambiguity around providing supplies. When they ask me to bring supplies, it seems like whatever I get often isn't right, and some of the things they ask me to bring don't' seem necessary. So you just have to know your person who is there and their needs, evaluate, and come to your own conclusion. That's really the only negative thing I have to say.

They are good people and they take care of what they have to take care of. My wife is happy and I think that this is the biggest thing when it came to choosing a community.

For the price, we are paying I feel that the rooms should be cleaned more often. They only provide transportation to Dr. appointments if it is in the local area. I would recommend the community even with these issues they still do a good job.

Great place with scenic backdrop. Six levels of care. Rooms are moderate in size. Meal menu has appetizing choices. Therapy available. Beauty salon and engaging activities for residents. Staff very helpful and engage the residents respectfully.

We chose Willowbrook Place because they offered respite care and they were open of the only ones around/ From what I saw the room sizes seemed fine. Overall I thought it was an excellent facility and would recommend to others looking.