33 Independent Living near Facilities Barbours Creek, VA. Page 2

They were always ready to answer any questions I had my mom is currently in her own home, but if the time comes when she has to have assisted living, I would have my mom go to Terra Bella Pheasant Ridge. I honestly think that the staff made my mom feel at home.

My mom and dad needed separate living, as Dad is incontinent and has increasing dementia, and Mom was not physically able to see to his needs 24/7, as required. This was the best fit for them. The rent for a small apartment and a memory care room is very high, however, almost double the cost of a two bedroom apartment in other facilities. The staff are super nice, but the RN is not on call at night, and extraordinary (though not real emergency) medical needs must be handled by an ER visit. The facilities are very nice, and overall the experience is much like living in a nice hotel. The memory care unit is bright and clean and comfortable, and the staff are very good with the special needs of their residents. It is excellent for my dad's needs, and my mom can spend as much time with him as she likes, often eating her meals with him. The same company provides physical therapy for him, and his strength and abilities are greatly improved. We think Salem Terrace was the best solution for my parents' particular needs, and fortunately they can afford it. Had it been possible we might have paid less for them to live in one apartment elsewhere, with comparable services.

We have had major issues with regard to medications, getting them ordered and administered on schedule. Ultimately we have taken that responsibility back and administering them ourselves. The quality of the food as well as the portion sizes has been extremely disappointing. I will say that staff and the administration are quick to respond with any questions or concerns.Honestly overall my mom is happy and that's what matters most.