Overall experience - The people we worked with made the transition very easy. Cleanliness - I never saw anything that seemed unclean, in the general facility or in my dad's room. Quality of care - My dad said all of the nurses that he saw were friendly and great at their jobs. Meals/Dining - I only ate two meals there with him but both were quite good. He told me frequently that he enjoyed most of the food they provided. Value for Cost - with no real context otherwise, I think it was a good value. He was comfortable, cared for, and well liked by staff.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
Review Score
Review Score
65 reviews9.6
Out of 10
5 star
68%
4 star
27%
3 star
5%
2 star
2%
1 star
0%
A Place for Mom has scored Willow Bend Assisted Living and Memory Care with 9.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Willow Bend Assisted Living and Memory Care has 65 reviews with an average "overall experience" of 4.6 out of 5.
4.5
4.6
4.7
4.5
4.4
4.8
4.4
We do know they have activities for the residents, like book clubs, puzzles and board games. They may also take them out on small outings, they may never get off the bus but they do drive them around/ When it comes to the value you do pay more, but we believe you get more and we would recommend this community to others.
5
5
5
5
5
5
We chose Willow Bend because when we visited they had more information, we spoke directly to the director, and she was the one who actually took us on our tour. My parents primary care physician also recommended it to us because his mother was there. The room sizes here are small but adequate, my parents live here together and it is just a little smaller than their previous apartment. Communication can be hit or miss. Overall, it has been a good experience and I would recommend them.
5
4
4
4
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3
A very safe, secure place to live. Staff very kind and helpful.
4
4
4
4
4
Perfect place. Friendly.
4
4
4
4
4
The employees are helpful. A great clean place to live. Good housekeeping and laundry.
5
5
5
5
5
This is a really great facility and I would feel confident having one of my family members living here! The staff is friendly and professional. The activities director is fun and has a heart for serving. The nurse and caregiver are focused on quality care.
5
5
5
5
5
Friendly staff! Staff is always willing to help. Facility is clean. Residents are taken care of.
5
5
5
5
5
I have multiple patients that reside in Willow Bend. The staff provide quality care and communicate to me frequently regarding patient updates.
5
5
5
5
5
Nice friendly staff, they care about the well being of the residents.
5
5
5
5
5
Love the staff. They are always very helpful. I'm a home health nurse and see residents at the facility. The residents are well taken care of.
5
5
5
5
5
Willow Bend ALF and Memory Care is the top-notch ALF in the metroplex. The staff is exceptional and it is great to see the same faces working there year after year. If anyone was looking for a loving home I would definitely recommend Willow Bend.
5
5
5
5
5
Very good! Happy people! My mom is doing great! Thanks.
5
5
5
5
5
Willow Bend is a wonderful community. They take exceptional care of my mom. The staff is very thoughtful and makes sure she is active and involved in activities. She has thrived at Willow Bend. My mom said "she has no complaints and is very well taken care of", she loves it here.
5
5
5
5
5
We were very satisfied with this community, it was very clean and an attractive facility. It really felt like home and the staff members were very friendly. The rooms had a real good setup, they offered a variety of rooms for the families to choose from. They tried to make them accessible to all residents. Some activities they had were ice cream socials, on Friday afternoons they would have live entertainment. There was also bible studies on Wednesdays and church services on Sundays. There was also bingo, and get together to watch movies and eat popcorn. They had puzzles, a knitting group and other arts and crafts. They would also bring in an artist every quarter to do paintings with the residents. Every holiday or national day, they would really make a big deal out of it and do themed parties. They also had exercise classes and chaired volleyball. They would give our calendars to the residents every month that had the time and activity this community was doing that day.
5
5
5
5
4
Very well maintained. The Director is active with the residents, including going on lunch outings once a month! There are a variety of activities available at the facility as well as off-property, including fishing and concerts. The residents are engaged and well-groomed. Feels like a home, not an institution.
4
4
4
4
4
I can't say enough about this senior living facility nor it's management especially [name removed]. My father had been "exiting" in a senior living apartment community. Once he moved to Willow Bend be began living again. He was social, his personality returned and his entire demeanor changed. Everyone made him feel welcome and at home! The staff is incredible. Anything we needed or asked for they provided. Don't judge a book by it's cover! It's not all shiny and new but it's clean, one story and well taken care of. I highly recommend you take a look at this assisted living facility!!
4.5
4.5
4.5
4.5
4.5
I toured at Willow Bend, and while the community itself was fine, I didn't like that the residents were all required to join in the activities there. They have a system of stations set up that the residents have to go though. I realize that their goal is to set up a routine for the residents, but I don't feel that they should be required to do all the activities if they don't want to. Overall, I feel this community would not be a good fit for us.
1.5
1.5
1.5
1.5
1.5
I went on a tour here and the staff was friendly and helpful. They answered all of my questions. It was very nice and clean. It was a newer building. Just wasn't a fit for dad. I would tell families to tour communities before making a decision.
5
5
5
5
5
We toured this community and it was nice and clean. The staff were so friendly. Mom just didn't like the way the room set up was. The staff answered all of our questions but we just chose another community.
5
5
5
5
5
We have had a limited experience here my mother used to have her hair done in the assisted living portion of this community I have never seen or had any dealing of the memory care unit. However, from what I have experienced this is a nice community very clean and well maintained. There seems to be a lot of staffing on the assisted living side and they seem to be interacting with the residents. My mom would always say after leaving there that she would not want to live in such a large place.
4
4
4
4
4
Response from Willow Bend Assisted Living and Memory Care
August 8, 2017Thanks for taking the time to write a review. We're glad to hear such positive comments about our beautiful residence and wonderful associates. All the best to you and your mom!
See what the neighborhood has to offer and what’s nearby:
Willow Bend Assisted Living and Memory Care offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Willow Bend Assisted Living and Memory Care 9.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (940) 381-3000 to reach a resident at Willow Bend Assisted Living and Memory Care.
To reach a resident at Willow Bend Assisted Living and Memory Care call: (940) 381-3000
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.