The Pearl Senior Living

Overall, the pearl has been great - it's never easy and I don't think anyone could earn a 5 overall, but they've been great, very supportive and helpful. Based on the experience we have had so far, we would absolutely recommend The Pearl Senior Living to other families.

The staff is changing constantly. The new owners completely remodeled the facility and then asking for donations so they could have a staff holiday party. They are also building a new facility in the empty lot adjacent to the building.

My loved one is currently a resident at The Pearl Senior Living and our experience has been terrible! I will be moving my loved one after the first of the year. There is lack of communication with the residents and their caregivers/family. The medication management is really lacking. Also, they had to call the ambulance for my loved one and I wasn't notified. I still have not been notified.

The staff is friendly. Activities seemed limited. The residents spent too much time in their rooms. The food served just didn't look appetizing. I didn't eat because everything looked over cooked. However, my husband eats anything. I might recommend. It would depend on the awareness of the memory patient and how often someone checked on them.

The interaction with the staff was great. The value for the money was good. It was a plesant experience, and they were very helpful. I picked this place because of the friendliness, amentities, food, and size of the apartments.

They were horrible. They tell you great things when trying to get you there. The reviews I saw online were glowing. They must have paid somebody to say those things. My family member was only there for not quite two months before I pulled him out. Corporate took over at one point because they had so many problems. The laundry room was filthy. My family member's floor in his room was so dirty that the Swiffer pad would be black after cleaning just a small section myself. They didn't give him his medication on time. The agency nurse walked out on a Saturday night, so the next day, his medication which has to be administered by a nurse, was not administered . Nobody checked on him that day. When I got there at 5 pm, he was in a frozen state, half on the bed half off, hIs mouth was all dry, and his incontinence products were sopping wet. I feel like I was lied to and duped.

I 100% would recommend, Inspired Living is a great place. They're the complete package.

Experience has been excellent overall. The staffing shortages have hindered better performance there. The activities are getting better. The leadership cares about the residents.

My parent has been a resident of Inspired Living since early 2021. They were great at the beginning, but we have seen a decline over the last few months. They have had a large turnover of upper management, cleaning staff, wait staff, etc. I suppose it is what everyone is going through around here. The kitchen staff is less than stellar as the food is not cooked with care or any level of spice so is very bland. The food is burned, or undercooked and some food items are "out" when they could run across the street to Tom Thumb and stock up. Nursing staff is new, seem over-burdened.

This review is from last April-May. We chose Inspired Living because of the management here. They were very accommodating during my moms brief hospice stay. They are very compassionate and understanding, he let me come and go as I pleased to see my mom. I have learned a lot that good management is what it is all about, it leads to good everything else and that is what they had. I would definitely recommend to others looking.

Would not recommend the is community. My father contracted Covid in this facility and was not allowed back in after going to the hospital. He was moved to a new facility but was left in the hospital for 16 days. We were unable to visit him during this time and his wedding band was missing when he passed. He was not in the facility for the month of July but they tried to charge us for the month. The didn’t even acknowledge my father passed away They needed to focus on the cleanliness in the bathrooms when cleaned they were not cleaned well enough. They will not allow us to move his belongings out of the facility unless hiring professionals. When we did get to move his stuff out there were a lot of things missing and broken including very personal items. I am extremely unhappy with this facility. The director was also very unprofessional.

I would not recommend the is community. My father contracted Covid in this facility and was not allowed back in after going to the hospital. They needed to focus on the cleanliness in the bathrooms when cleaned they were not cleaned good enough. I am extremely unhappy with this facility because there are some staff that are unprofessional

Inspired Living in Lewisville is so lovely. The facility is beautiful. The staff are helpful & kind. And the food is super yummy, according to my mom. Thank you [name removed] for finding this place for us. You are the BEST.

We have been pleased with the care my mother is receiving at Inspired Living. The staff is wonderful and very caring. I would recommend Inspired Living to anyone researching a new home for their loved one.

I'm very happy with Inspired Living. They have been able to help me better regulate my mom as she is dealing with Alzheimer's, without it being us children as the bad guys. They've really helped by involving the doctor in the decisions being made.