Avanti Senior Living at Flower Mound

Moved parent into Avanti after a glowing review, excellent tour, and management made a great sale. In less than 30 days, the honeymoon was over and real Avanti showed itself. Since being here, my parent has been to the ER twice for various injuries. When we return from hospital, Avanti staff provided no assistance in the recovery. Myself and other siblings had to take time off work to provide assistance in getting pain meds, bathroom details, and food. What does the staff do? From my own eyes, it looks like they enjoy hanging out in the main lobby chatting with each other. We had to track down staff to remind them of meds and getting meals delivered to the room, otherwise my parent would have been ignored. Admin keeps avoiding us, can't provide answers when we do catch up with them, and facility is understaffed. It is a shame that the residents don't get better treatment for the amount of money paid each month. We are filing another complaint with the state.

Avanti is a beautiful facility. They admitted my husband right away (on a weekend) to get him out of a bad rehab place. They allowed him to stay in a respite room until I could get furniture in. That was most appreciated. No other facility was able to do that.

Avanti at Flower Mound is the nicest place I found. I looked at a lot of facilities before I chose Avanti. It's clean, visibly pleasing, and doesn't have the feeling that a lot of facilities have. Staff was amazing especial the front desk [name removed] amazing guy.

Avanti personnel went out of their way to admit my husband on a weekend, something ordinarily not done. It is clean, smells clean, and everyone was kind and caring. He was also allowed to use a respite care room until I was able to arrange for the delivery of furniture.

When my father developed Alzheimer's, after my mother had had it for 10 years, I had to move them to the Dallas area. We were so blessed to find Avanti. They have lived here over 2 years and love it. My mother was in the Memory care unit. I have never seen more loving and caring staff members. When she recently passed away, the staff was truly sad to see her go. My family and I received so much love and concern. My dad is living in the assisted living area. He loves the food and his friends that live there also. The staff takes great care of him and he has never complained about anyone or anything. I can't recommend this wonderful place, to live, enough.

I would recommend this community. My biggest concern is the staff turn over. It has been a big concern getting to know someone and then they are gone and you have to get to know someone else. I think that this is just something happening in the whole senior living system at this time. My loved one is really happy over there.

My dad was treated poorly here. He died because of their neglect. Things went missing from his apartment. This place looks nice on a tour, but it is a nightmare once your parent has lived here.

Mom and dad enjoy their walks through the courtyard.

We are extremely elated with Avanti! The courteous check in staff to the warm, considerate medical staff made our transitioning our loved one from home painless and reassuring.

Wow! this place is beautiful! Not just visually! the people who work there have such a beautiful way of treating prospective clients! From my first call and dealings with the sweet and helpful concierge to the very knowledgeable and patient sales lady, [name removed]. After talking with her I felt like family. If I had a question about anything in particular, in my case it was about memory care activities. [name removed] immediately connected me with [name removed] their Salize Programmer. [name removed] was such a joy to talk to as she showed so much excitement about not only her programs but also talked about the care they give to their residents. I was definitely impressed by everyone I spoke to at Avanti Flower Mound.

The move in was seamless, Mom and Dad couldn’t be happier with their two bedroom. Couldn’t be happier with the transition. They love the food and activities!

Mom already has a bestie!

The staff here are second to none. Great atmosphere!

Avanti Senior Living at Flower Mount is a wonderful place. My mother-in-law has been living there comfortably for more than one year. Her apartment is lovely and clean. The staff is caring and kind. Her needs are met beautifully and she has been very happy there. The most important aspect of life there is that they were very careful to protect the health and safety of the residents during the pandemic. My mother-in-law did not contract COVID because of the rules put in place at Avanti. This was remarkable particularly as Dallas was hard-hit by the pandemic. My husband, sister-in-law, brother-in-law and I are most grateful for this. The cuisine needs improvement but they are always working on that. Fun activities are available if the resident chooses to participate.

I was brought to Avanti after a careful search for a place for my mom; she was aging and becoming difficult. It was a hard decision for us but we needed support. we wanted a place that would provide the type of care she has had for the past 10 years of her life; respectful, caring, clean, efficient and full of life and energy. We found Avanti to be the place. Close to my sisters home and providing the type of care we wanted. We must have visited 7 other firms prior to Avanti. The most amazing thing was that after reviewing the facilities my sister [name removed] decided to dedicate her career at Avanti and she prsently has been a member of their team. She fell in love with the care, staff and facilities. My mom passed away the [date removed] of this year. But my sister is now a fulltime employee provideing service to her adopted families.

I have had my Dad at Avanti Flower Mound for over a year now. He loves the Caregivers that are so good to him. During this time of "lockdown" when I can't see him, they are like his family and I appreciate that so much. They have taken very good care of him and I am so glad he is in such a nice place.