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This facility is kept clean and tidy, but the most important thing is that the staff are tremendous. They are caring and helpful, and always keep you well informed. I recommend them without qualification.... Read more
Experience ranch-style living in a lovely assisted living community in North Chili, New York. Westwood Commons is situated on a horizon of rolling farmland, where nature enthusiasts can explore an abundant oasis of natural surroundings, meandering nature trails, spring-fed lakes, and quiet countryside. The light and bright interior design foster a modern environment for the attentive caregivers to serve at the highest level of quality and hospitality. Westwood Commons has designed common spaces, activities, and services with the intent of minimizing stress and maximizing well-being for residents, with special consideration given to those with cognitive-care needs.
The modern senior living apartments feature bright, sunlit interiors and modern updated appliances. The studio and one-bedroom floor plans are designed to embrace a variety of lifestyles and can also accommodate limited-mobility residents. Both private and semi-private options are available. Housekeeping, laundry, and maintenance services are available.
Westwood Commons is near many stores like Target, Aldi, and more. Highland Hospital is close so seniors can continue medical care. When seniors just want to get out and about with family and friends there are plenty of shopping centers in the area including Towne Plaza and Chili Paul Center.
To explore the licensing information and compliance histories...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.9
Review Score
Review Score
36 reviews9.9
Out of 10
5 star
78%
4 star
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3 star
6%
2 star
3%
1 star
3%
A Place for Mom has scored Westwood Commons, a DePaul Senior Living Comm with 9.9 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Westwood Commons, a DePaul Senior Living Comm has 36 reviews with an average "overall experience" of 4.5 out of 5.
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4.5
We chose Westwood Commons because of the convenient location, the friendliness of the staff members made us feel very welcome, and they had a lot of activities available and are proactive about getting residents involved. She was very content here and we would recommend to others looking.
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Staff was friendly and helpful. Residents all seemed happy. Building was well maintained.
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From the director right on down the line there has been a large turnover rate. The activities director had been there for 26 years and even decided to leave. The food is now having to be delivered to their rooms due to covid, and has far as taste our loved one is not pleased. They are also not happy because by the time the food is delivered to them it is cold.
5
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4
Very nice and clean facility. Friendly staff. And very convenient location for the family.
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Very lovely living facility. The staff I interacted with were professional and pleasant. I would definitely consider this location.
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5
Response from Westwood Commons, a DePaul Senior Living Comm
June 25, 2018Thank you for your feedback! It's wonderful to hear that you had a pleasant experience visiting Westwood Commons! If you need any further assistance or have other questions, we would love to hear from you at [removed].
I have no complaints about how things are going for my loved one at this community. The staff have all been very helpful and attentive to my loved ones needs. I am comfortable with the quality of care that he is receiving and would recommend it to anyone. He has had no complaints about the meals and enjoys participating in activities from time to time.
4
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4
Nice facility, staff very friendly, liked pricing (all inclusive).
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We try to visit every weekend. We have noticed the cleanliness over the past 4 or 5 weeks has really picked up. Whatever changes you've made, keep up the great work!!!
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5
We came for dinner Christmas Day. That meal cost 3 times more than a visiting meal on a normal day. The entree was something they don't normally serve and tasted good but the sides were nothing to write home about. For the price I expected more than mixed vegetables. Then, to add to the insult, the meal was served late. The first plates hit the tables 25 minutes beyond normal serving time.
2
3.5
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2.5
Response from Westwood Commons, a DePaul Senior Living Comm
January 4, 2016Thank you for letting us know about your recent experience at Westwood Commons. We apologize if your experience did not meet with your expectations and appreciate your taking the time to share your concerns. Our goal is to always provide the highest quality care and services to those in our community. We would welcome the opportunity to speak with you directly about your experience at Westwood Commons and hope that you’ll consider personally reaching out to Westwood Commons’ administrator. We consider it a privilege to serve your loved one and your family and hope to hear from you soon.
During a visit this weekend the entire building reeked of raw sewage. In addition to this, the floor in the dining room was dingy. It appears that the floor had not been washed properly in weeks. This is a shame as it detracts from the friendly service from the med room staff
0.5
4.5
4.5
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0.5
Response from Westwood Commons, a DePaul Senior Living Comm
November 5, 2015Thank you for sharing your feedback. A contractor is investigating the source of the issue to rectify it. We hope you’ll visit again soon.
Mom moved in about 3 weeks ago. So far so good. She likes the place, it is clean, the staff are very friendly and accommodating. She likes the meals, housekeeping is great, laundry is none nicely for her. Her medications are taken care of by staff. She is very happy to be free of the responsibility of keeping a home and being alone. Everyone I have had any interaction with has been friendly, professional and caring.
4.5
4.5
4.5
4.5
4.5
This is our first experience with a senior community, but so far we are very impressed by Westwood Commons! Mom has settled in very well, and really seems to be enjoying herself. She enjoys the food, the activity schedule, and has already met a few friends. The staff is friendly and reliable, and they've been very consistent in terms of things like checking on her regularly, getting her her mediciation, and bathing and cleaning. It was also no trouble at all getting her medications switched over to their pharmacy service. All in all we're very pleased, and would recommend it highly!
5
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5
Hi, My mother has been a whole new person since moving into Westwood Commons. She really loves the social atmosphere and they really encourage her to do new things! She has been on the shuttle to get ice cream, played cards, and even Wii Bowling! This something I thought I would never see her do. All the employees, management and all the residents have a wonder positive attitude and are always willing to help with a smile. I really love this place and would not mind living there myself. Did I mention that it is spotlessly clean everywhere?
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5
They've been very, very good. My only suggestion is that they don't have a nurse on duty. It would be nice if they had a nurse on duty at least for the day hours. They have aides all over the place so they are very, very attentive. She says the food is great!
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4.5
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4.5
The woman managing the front desk was not aware of our coming and had no information left for her that there was a need for a tour. Because of that, she was not able to answer all of our questions although she was very attentive and tried her best. The facility is very nice, a bit overwhelming we thought and the layout is such that an individual could become confused. We witnessed some activities, including the medication distribution, but most tenants appeared to be in their rooms most likely because of the time of day we toured.
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Nice but had bad odors and didn't appear to be well-staff, staff was doing multiple functions.
3
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3
See what the neighborhood has to offer and what’s nearby:
Westwood Commons, a DePaul Senior Living Comm offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Westwood Commons, a DePaul Senior Living Comm 9.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (585) 293-2060 to reach a resident at Westwood Commons, a DePaul Senior Living Comm.
To reach a resident at Westwood Commons, a DePaul Senior Living Comm call: (585) 293-2060
Studio
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.