The Village at Unity

I'm sad to say that I need to write a negative review as things have changed dramatically over the past year. We loved the Memory Care team when we joined last year - they were supportive and understood my parent's interests and needs. Since then there has been a complete turnover in staff. None of the new staff has had training on working with dementia - leads to upsetting and confusing interactions for the residents. Many of the staff are filling in from another area of the facility. All of this while the monthly rate has gone up. It's so upsetting. We've complained and management (also new) acknowledge they do have an issue with staff not being trained. It's not ok!

After touring the complexes A Place For Mom set up for us, Unity exceeded our expetations. Beautiful grounds. Bright clean buildings. Many activities. Fine dining options. Friendly staff. Outside areas for each apartment and monthly dining allowance were the most impressive points.

I would recommend The Villages at Unity to others. They have an ambassador resident to help acclimate new residents. However, I'd suggest that they also have a few "new resident" events to meet each other and know who the new residents are so they can look to each other for meals, outings etc. There are cliques that make it hard for someone new. They reduced the restaurant hours shortly after she moved in and that has not gone over well with all of the residents. The staff is very friendly, calling everyone by name. The food is good, except holiday meals are horrible! Maintenance, housekeeping and front desk staff have all been great. While mom is still adjusting and wants to "go home "...this should prove to be a good decision.

Some areas are very good, and some could use some improvement. My dad is in the independent living section not assisted-living. However, I think the quality of care can improve in the independent living quarters if the staff cared a little more and was more friendly to the residents and family.

It's very clean and organized. The faculty staff are very accommodating. I would definitely recommend The Village at Unity to other families looking.

I am currently a resident at The Village at Unity and overall everything has been great for me at this facility so far. The move in process was very easy and everyone was helpful. Communication with my family members has been good. The meal plan, however, is creative but puzzling. For example: a couple is allotted less food than twice the amount that one person is allotted. But the food is great. I would recommend The Village at Unity to family and friends.

The Village at Unity gets 5 stars all the way around - it is a great place to live! I am sure that anyone who is looking for independent living would be very happy there. I would live there myself??!

The overall culture of the community is just fantastic and the staff are so in-tune with the residents there. Everybody from top to bottom is engaged with the residents. The receptionist takes the residents out for walks during the week. They even noticed how much our loved one enjoys to clean and garden so they got him his own cleaning cart and gardening set with tools, knee pads and gloves. We are not quite sure about the meals we have not had them ourselves but they are so accommodating with our loved one and never restrict him a meal. If he wants two entrees they will give him two entrees. The activity coordinators are so great with all of them and we are very grateful our loved one is there

We love it! My mom loves her apartment. It's very nice.

It can be a difficult adjustment leaving your home, where you have ultimate freedom, and going to a senior living environment where you have to wear a mask and can't come and go as much as you please. I think they're hurting right now because of Covid. They've had 3 or 4 deaths on her hallway, and she feels demoralized and feels like she's surrounded by people who are going downhill. They have raised their rent up [percentage removed] for this upcoming year, which was a shock. Their chaplain died earlier this year, and he will not be replaced, which I think is hurting a lot of people there. She was promised all new appliances when she moved in, and that has not happened. They're getting a new dishwasher only because there was a tremendous leak in this one. I have to say that overall, aside from the huge adjustment, it's been pretty good. Hard, but good. The apartment looks very nice. It's painted well and carpeted well. I wish that they would have walkers etc. for visitors. They're very cautious with visitors during these Covid days. They take your picture and your temperature., which I appreciate and understand is common across Senior Living right now.

The Village at unity is a beautiful, quiet community. It is a lovely place.

This is definitely worth looking into for your family member. We are trying to get adjusted but things have been going well. They have activities like bingo, and music activities to keep the residents engaged.

When our loved one arrived they were in pretty bad shape, and the people here have really helped turn that around fairly quickly. The activities are opening up more which is nice. It is a little pricey we wish it was less but we do get what we pay for and we would absolutely recommend this community to other.

A special thank You to [name removed] and all the staff I met at the Village. It was a very warm, thoughtful, all embracing tour. I loved the focus on food and entertainment especially music so readily offered at the Village. I came away feeling well informed. Very appreciative that the Village is there!

The environment is gorgeous around the facility. They have 3 restaurants here and she loves the food, they get a $300 included in their package when you move in to spend on food. They have a lot of activities going on as well, there is always something happening. They have a movie theater, so my mom goes everyday at 2 and watches a movie that they show. They also provide transportation to grocery stores and doctors appointments. They are on the unity campus and everything is super convenient to residents. It is a really nice facility and they provide a lot, I would highly recommend them.

Virtual tour was very informative and helpful. Excellent tour guide! Really got a sense that this is a community of excellence.