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I would recommend Sage Harbor. I believe that everyone I have been in contact with Cares. That is the most important thing. They genuinely care.... Read more
Nestled along the picturesque Irondequoit Bay off of scenic Lake Ontario, Castle Pointe at Baywinde offers a 55+ independent senior living community. Reminiscent of a quaint, coastal resort, this modern community offers luxury living in a tranquil setting in Webster, New York. Situated near the Rochester metropolitan area, Castle Pointe at Baywinde makes it easy to access community resources.
Webster is known as a sports town and was honored by Sports Illustrated for its commitment to community athletics. Seniors can utilize the town’s Olympic-sized pool for lap swims. Visit the Webster Parks and Recreation Fitness Center to use the outdoor paved fitness trail, play pickleball on lighted outdoor courts, or stay fit with a personal trainer. Make friends through the Webster Senior Center, where you can also join support groups, participate in holiday and birthday events, and enjoy educational seminars. As always, you choose how to spend your time at Castle Pointe at Baywinde.
Staff is available 24 hours a day to provide personalized care and daily assistance. Staff also provides services including housekeeping and building maintenance, and transportation. Age in place with this community’s sister community, Sage Harbor at Baywinde, which offers memory care and assisted living options.
Enticing, healthy meals...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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84 reviews9.5
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A Place for Mom has scored Baywinde Senior Living with 9.5 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Baywinde Senior Living has 84 reviews with an average "overall experience" of 4.2 out of 5.
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My parents moved from out of state to be closer to their children. Baywinde was able to navigate this journey not only with us but also with them while being out of state. My parents love the food, love the dining room staff, front desk, cleaning and maintenance staff. Their exact words the other day is everyone is so nice to us! So glad we picked the baywinde.
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Response from Baywinde Senior Living
October 8, 2024Thank you for sharing your kind feedback. It is a privilege to be entrusted with the care of your loved one, and we are deeply honored to be part of their journey. Please know we are always here for you if you need anything.
I would recommend Sage Harbor. I believe that everyone I have been in contact with Cares. That is the most important thing. They genuinely care.
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Response from Baywinde Senior Living
October 3, 2024Thank you for taking the time to share your experience with us. We’re so proud that you trust us with the care of your loved one.
They are great. The staff is very attentive. I think overall cleanliness can be improved. It's not too bad. I've seen worse.
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Response from Baywinde Senior Living
August 27, 2024We always want to hear from you—what we are doing well and how we can improve. Thanks for taking the time to leave us this review.
Management had issues with conducting regular cleaning (residents went six or more weeks without cleaning services and were not compensated for it) and they regularly ran out of entrees at dinner time. I would still recommend Baywinde Senior Living to others.
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Response from Baywinde Senior Living
August 21, 2024We pride ourselves on creating a warm, welcoming atmosphere for our visitors. If we have fallen short, please accept our apologies. To discuss this matter further, please reach out to Amanda, our Executive Director at abement@seniorlifestyle.com to share additional details.
It's been a wonderful experience for my mom. It's very clean, the staff is very friendly, the apartments are very nice, and they have a variety of activities for everyone.
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Response from Baywinde Senior Living
July 13, 2024Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
The people at BayWinde, both the residents and staff, are wonderful! They are all friendly and welcoming. It is a very difficult task to find a suitable place for your parents as they age. The decision to have my parents move to BayWinde was easy. My Dad flew up and decided like we did, that this is it.
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Response from Baywinde Senior Living
July 3, 2024Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Very friendly and helpful staff but they are controlled by corporate offices that are located in Chicago and have no real interest in quality care beyond their own bottom line. The food as you can see from the number is nothing to write home about. It's like cafeteria food from school, overly starchy and not local. Also very small portions. They are not able to make gf food which means I am rarely able to eat with my mother. This day and age there are so many people with celiacs and other auto immune diseases that require some ability to be flexible. The price jumped [amount removed] a month for my mother's two bedroom after being there for just one year. She has a lovely 2 bedroom apartment. That's probably the best thing about the place. Lots of people with memory and mobility issues who require private aids even though this is an independent living facility. Transportation for medical appointments has been cut back requiring outside transportation.
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Response from Baywinde Senior Living
April 3, 2024The happiness and well-being of your loved one is our top priority. We’ll pass along your comments to our management team for further review. Thank you for letting us know.
Rooms are good, love the staff, independent health aides are available and are super helpful. In fact, the aides are the best even though they do not directly work for the facility. I would recommend this facility.
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Response from Baywinde Senior Living
March 7, 2024We hope you’re enjoying all the enriching activities and friendships that our community has to offer. Thank you for your review.
The new director in memory care is very caring and appears to be looking to change things for the better.
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Response from Baywinde Senior Living
December 27, 2023We absolutely love what we do here, and your review goes a long way toward making us feel appreciated. Thank you.
My wife was there for 3 months and was well cared for. The staff was great and friendly and helpful. Both my wife and I made a lot of friends there. The building was very well cared for. I would recommend Baywinde to anyone.
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Response from Baywinde Senior Living
December 5, 2023Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
My loved one is currently a resident at Baywinde Senior Living and everything has been great for him at this facility so far. The daily nursing staff is great. Also, the daily manager is very responsive if you have any questions. The meals are good and they have a good variety. We are very happy that our father ended up here. I would highly recommend Baywinde Senior Living to others.
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Response from Baywinde Senior Living
October 16, 2023Thank you for taking the time to share your experience with us. We’re so proud that you trust us with the care of your loved one.
Our family is very pleased with Baywinde Senior Living community and our loved one is very happy living there. Based on the experience we have had so far with this community, we would recommend them to others who are looking for a place for their loved ones.
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Response from Baywinde Senior Living
September 22, 2023Our residents love when family and friends come to visit. So do we! Thanks for dropping by and leaving us this great review.
My father and his wife are currently residents at Baywinde Senior Living and everything has been great for them at this facility. They are very pleased with the housekeeping and the general friendliness of the staff. Their 'handyman' is also very helpful and friendly. He hung pictures for them and mounted their TVs. This facility is bright and open and has no sense of being an 'old folks home.' I would recommend Baywinde Senior Living to others.
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I would recommend this place to others.Regarding if a friend asked about the experience with the community, I would tell them the staff is very friendly and helpful. They have many activities that would appeal to most people. The food is very good. My mom raves about it quite often. Very clean facilities.
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Response from Baywinde Senior Living
August 4, 2023Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
I would highly recommend this independent living residency to family and friends. It has CHANGED for the BETTER. So many activities, excellent quality food and many outings to Wegman's, GEVA and Red Wings games. Wonderful location right next to the Y.
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Response from Baywinde Senior Living
May 26, 2023We’re so grateful you feel happy and at home. From great dining to fun events and activities, we hope you’re taking advantage of all our community has to offer. Thank you for your kind review.
My mother is a resident at Baywinde Senior Living. The staff is hugely helpful and very much appreciated. Communication with the family is good. They're very flexible. I would recommend this facility to family and friends.
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Response from Baywinde Senior Living
April 26, 2023We know your loved one is important to you. They’re important to us, too! Thank you for visiting, and thank you for this outstanding review.
My mother chose it and she loves it there. So much opportunity for social interaction. Lovely apartment just the right combo of independence and available support.
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Response from Baywinde Senior Living
April 6, 2023We’re so grateful you noticed all the things we do to make your loved one feel happy and at home. From great dining to fun events and activities, we really do believe our community is a wonderful place to live. And we’re glad you think so too.
I would recommend this facility to family and friends.
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Response from Baywinde Senior Living
March 23, 2023We always invite the involvement of family and friends. Thanks for taking the time to leave us this review.
It has been a very good experience so far. My dad has found a lot of activities to do, he takes advantage of the shuttle service they provide, and the apartment he has is very nice. He has a 1 bedroom and it is very spacious. He is very happy here and I would recommend Baywinde to others.
Response from Baywinde Senior Living
January 13, 2023It’s our pleasure having your loved one as part of our community. We believe in treating our residents like family. Thank you for your feedback.
The actual facility was nice, location was good, good activities and transport to local stores. Welcome and orientation was lacking and not well coordinated. Food is not very good, believe they were without a true chef for a while. Went from 2 to 1 hot breakfast weekly. They are priced well above comparable options. Increased my mother's rent after 4 months. Moving after 6 months to a comparable facility. Gaining an extra bedroom and saving $1,200 a month. My mom was also unhappy with the fact that they did not provide cable TV in the monthly rent.
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Response from Baywinde Senior Living
January 5, 2023Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or contact us to discuss further.
See what the neighborhood has to offer and what’s nearby:
Baywinde Senior Living offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Baywinde Senior Living 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (585) 670-7300 to reach a resident at Baywinde Senior Living.
To reach a resident at Baywinde Senior Living call: (585) 670-7300
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.