Baywinde Senior Living

I would want others to know that we have not had a positive experience. In the 10 months we have been here, we have yet to receive a correct bill. Management at all levels have not returned calls, emails, or any form of communication. We have had bad experience with the aids multiple times not following doctors orders. On the good side, the food is fantastic. They have a chef from a local restaurant and the food is delicious. The maintenance staff and technical support team of gentleman has also been terrific. But overall, I would not recommend until serious changes are made.

I would recommend this community to my friends for their parents. Everyone was very friendly. My loved one was able to get involved with activities, and he was apprehensive about going to the community at first.

I would tell my friends that Baywinde is an awesome spot, and if their loved ones need to go they should. Activities prior to COVID included: lectures, music concerts, arts and crafts, game room, hair dresser,and sun room. The food is good, my loved one enjoys the soup desserts, and lunches

We visited a couple weeks ago. We are looking at Independent Living for our dad. The sales person was friendly but a little pushy. She seemed in a hurry and rushed. We left confused when she talked about a va benefit and insisted our dad would be approved despite having a sizable amount of assets. My brothers and I left after getting bad vibes about it.

I liked everything I saw. meal choice were impressive. we thought all the activity rooms were important. activity calendar looked better than most. I wish the 1 bedrooms were bigger, no 2 bedroom available

My father has been at Baywinde independent living for about 3 months now. He gets 3 square meals a day, no worries, lots of activities and met nice people to socialize with. It has been a wonderful experience for him!!!

It was a nice nice place for my father to live. The facility is clean and offers my activities. The downside is that they only serve continental breakfast. In my opinion, older adults love a good breakfast and lite lunch, but that’s just my take. They charge for meal deliveries if you can’t make it to a meal.

Very nice, they offer quite a bit. Mom is really enjoying it. Parking, transportation, trips, events and more. Chef from Strathallan, but meals don't seem to be quite the Strathallan level. I think part or the issue is an imposer Baywinde budget, which keeps the portions quite small. People that have been there a while say that the meals were much better in the past. For the premium price the meals fall short.

We liked Baywinde very much. Probably our top choice. Lots to do, high quality food, and well-kept facilities. [Name removed] was so helpful, especially when talking to us about Aid and Attendance from the VA.

First choice...great rooms..lovely facility..waiting on opening..

Everyone has been really helpful with my uncle's recent move to Baywinde; so caring and friendly! [Removed] has been especially helpful with paperwork to apply for VA assistance and explaining the entire process to him. He's lived in the same house for over 50 years so this was a huge transition for him. With everyone's help, advice and followup, he's not only moved in but upgraded to a bigger room in just a few months! He's still as independent as ever, but it's very reassuring to know that they are there for him 24/7!

This is a very nice community. My aunt is slowly adjusting to being here. She is starting to make new friends. The staff is great here very nice and personable. She likes the food, for the most part, there are some things that they serve that she may not like but overall she is enjoying it. The housekeeping is done very well no complaints. We would recommend this community

Mom knew a little about the community going into the tour but once we had sat down with the marketing person and went through all the information she knew it was the right choice for her. Mom loves living her she is very busy doing the activities and going to social events. She has made tons of friends on top of the people that she already knows there. She raves about how good the food is and I have eaten dinner there and I will support her in saying the food is excellent. The staff is great they are friendly and kind very helpful and attentive. I must say being there it makes you feel like your at home and the location is perfect my mom is familiar with the area its close to family and friends.

I met with [Removed] a wonderful warm, caring representative for the facility, It was a well maintained property bright, spotless, tastefully decorated. Her information was a valuable asset in selecting a Respite Care for my Dad. Respite is only offered for 30 days no short term at $7,000 $200 a day plus hands on care expenses. The facility is beautiful friendly and provides many activities good meals and care. The cost of for a month stay was not currently in the budget. [Removed] offered other options for my Dad's need. In the interim the VA Medical Center called me with a 2 week Respite for my Dad within the next week. God worked it all out for a win-win. [Removed]

Villa are nice, but for me the rest of the community is nursing home edgy. [Removed] is amazing though!

Great programs for memory care and liked the living format. Thought the separate areas looked like they worked well.

It has been a good experience for us so far at this community. My parents are doing well, and we are satisfied with their move here. The staff is great, they are very responsive, and work with us regarding any of our concerns. They are great with keeping us inform of any updates about my parents. I know they are providing my parents with great care overall. My mother is pleased with meals. The community is well-kept. Their room is nice, and has a lot of space. This is a community I would recommend, it is working out well for my family.

It's that time of year for another 6% increase to the monthly rental amount. Everyone goes to dinner with such a worried look. They are upset about how they will afford the rent increase. Do not go here unless you can afford the yearly increases. We have to move our mom because it has become much too costly. Let's remember there is no nursing staff at all. How can these people be so heartless and just care about the profit.

Some days, seniors need a little extra help - after an illness, injury or procedure, and I am always made to feel that asking for a little extra attention is a big imposition to the staff. Sometimes, they also seem so rushed, and things my Mom needs done are done rather poorly. Maybe they need more staff? We pay A LOT of money for her to live there. Mom doesn't like the food, and the meal times are very regimented. It's hard to make an 89 year old change their way of eating and if you don't match their tight schedule, you are out of luck. Mom barely avails herself of the food she if forced to pay for. She is comfortable, but care and caring is not individualized for such a steep sum.

Since moving in my loved one has made a lot of friends and enjoys the trips they take. My daughter and I have tried the food and it is as good as some restaurants. The community is clean and I would recommend it.