The Woodmark at Uptown

Only been there for three months but so far so good. they are caring and make sure their is nothing wrong. I would recommended this place to anyone.

So far they are doing a pretty good job. It's clean and the staff is friendly. They are creative about coming up with ideas and solutions for issues that have come up. It's still pretty new and the adjustment has been hard, but I think so far it's working out okay.

The time my loved one was there, we found it to be really nice. We were satisfied with their services.

The people at The Woodmark at Uptown are very conscientious and genuinely care. I do think they need a little more staff in the evenings and on weekends. They don't have enough staff sometimes in the memory care unit where my wife is. It has been a good experience. I just hope I can continue to afford it, as it is quite expensive.

After researching and visiting assisted living facilities that include memory care, I decided that the Woodmark at Uptown in Albuquerque best suited my dear wife's needs. It's quite expensive and that required me to examine by finances closely, but all things considered it has been a good choice. The care givers are conscientous and attentive to the needs of residents, each with unique problems. My only concern is the night time limited number of care givers in the memory unit. I believe they need at least another staff member on duty at night. The top management has been very responsive to my inquiries and seems to be genuinely concerned for resident safety, comfort and needs. I believe we made the right choice with Woodmark.

Both my parents are residents of the Woodmark. You must have the heart of a saint to be involved with the care of the elderly. My mother has Dementia and requires constant attention. The team at the Woodmark have been excellent in caring for her and taking care of her needs, socially and medically. My father has his own battles and does not require constant assistance but is also a resident. The staff is great, very attentive to both, and I am satisfied that they are in a safe and controlled environment. It is nice not having to worry about my parents, eating, taking their medications and getting whatever assistance they may require.

We selected Woodmark after visiting several other places. Woodmark seems to meet our needs.

Very helpful and understanding in a very difficult situation. Very attentive to my parents needs both individually and together as a couple.

We are just moving Mom to The Woodmark at Uptown. Our first impression is excellent. Everything is clean, food looks delicious and the staff has been very helpful and happy. Residence that we have talked with all say The Woodmark is the "best place to live". We are so happy that Mom will be living in such a great place.

So far it's been good. It's kept very clean and the staff is friendly, and attentive. I don't really get complaints about the food. We liked the location and we liked the people that were there, which is why we chose it.

Everything has been just delightful with The Woodmark, I'd give them top marks across the board! They've got everything my loved one needs here, she seems to really enjoy it, and they really seem to like her! It's a beautiful community, very clean and well kept. They've got a lot of different amenities and activities, and the residents seem happy and friendly. We'd definitely recommend this place to others looking into options in the area!

Very nice looking, but probably way too large of a facility for my Mother. I don't think she would feel comfortable and she would probably feel overwhelmed. The Woodmark has so many great things to offer, but it may not be right for her--at least on the assisted living side. The Monarch unit (first level of memory care) was smaller, but they do not currently have a room available.

This is the most caring community – I mean they care for my loved one as much as I care for my loved one. They check into the Ritz Carleton club level. They are just outstanding in every way. I recommend them highly. There is enough parking when I go to visit and the food is excellent.

All those communities cost so much money. Our loved one has only been there for a little while. I just think that of the ones that we looked at this was the best. The food is maybe a four. They might possibly upgrade the food a little bit. I know they just went through a change of cooks. There is enough parking. There are outside areas.

The Woodmark has done an excellent job so far! We've been very pleased with everything they offer, my loved one has really shown improvement since moving in. It's a nice looking community, the staff are all very friendly, and they've got a lot to offer in terms of care and amenities.

They have been wonderful! I am so pleased! My loved ones have different needs, and they provide exactly what they need! We are so grateful for the caregivers! The staff have all given my loved ones such good care! Everyone knows them by name. They enjoy the food! They also really enjoy the activities! There's live entertainment 3 times a week, and chair exercises every day! They have an arrangement with several local pianists, and every Thursday, they play piano in the lobby for an hour. Also, Tuesdays and Fridays, they have "Happy Hour" where they have a band or musician come in and play. The chef also puts out hors d'oeuvres to make it festive!

We toured this community when we were looking into care options for our loved one. This was a very nice looking place, however it didn't quite have the atmosphere we thought would be best for our loved one. Everything here looked nice, and the employees were very friendly, but it felt more like a nice hotel than a home. It wasn't very intimate.

They're pretty good, but there are some things that are lacking. They could definitely improve on their activities - they show crappy movies and there aren't a lot of groups to get involved in. For what you get, the value is pretty good. They do general housekeeping, for things like towels and sheets, and that's included. I would give the food a 3, beucase they changed hands and the food quality has gone down. It's okay, but it's not as good as it was. They could improve on their communication as well, and I think they should have someone at the front desk 24 hrs a day. However, they do keep the place very clean, and they care about the residents. They are friendly and consistent, and that's important.

The woodmark is just excellent. The people are just outstanding. The facility is fine, but the people are great! They have activities, and they were able to get our loved one to participate! The food is good, no complaints there. I can't really think of anything that could be improved.

This is a nice place overall, it is very clean, and the staff are very friendly in general. What really cemented my decision was that this place offers a level of care between assisted living and skilled nursing that was exactly what we were looking for for my loved one, and is not offered in many other locations. One issue I have is that recently they've started a program where they rotate the caregivers through the different levels of care and I would much rather my loved one be able to work with the same people on a regular basis.