Add a review
For pricing & availability
From the moment of first contact, [name removed] was absolutely amazing in sending me everything that I needed. Following up most appropriately. And providing other suggested resources to help. She coordinated everything with the facility my mother was coming from in another state and kept me updated throughout. The entire staff was most gracious and amazing before, during, and after my mother's transfer to Avamere. The facility is always exceptionally clean and my mother is well looked after and cared for.... Read more
Surrounded by mountain views, Avamere at Rio Rancho is an upscale senior living community with a homelike ambience nestled in a residential area. The blue and green, two-story building is located in Rio Rancho, New Mexico, and is within driving distance of two hospitals.
A continuum of care is offered with services in independent living, assisted living, memory care, and respite care. Quality care is provided by round-the-clock, compassionate caregivers. Personalized care may include services like medication management, health check-ins, and assistance with activities of daily living. The community also offers transportation services, which may help residents attend local medical appointments.
While receiving personalized care, residents can live stress-free in the community's living accommodations. The 122-room community has a wide range of living accommodations — residents can choose between a studio, shared suite, one-bedroom, or two-bedroom apartment. All living options include safety features like grab bars and emergency call systems. Convenient services, like regular cleaning, help seniors upkeep their living spaces.
Residents can live conveniently with on-site amenities and stimulating activities. Not only can residents enjoy meals in the restaurant-style dining area, but they can also talk with other like-minded seniors. From the activity room with booth seating to the courtyard with walking paths,...
Read More
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.3
Review Score
Review Score
75 reviews8.3
Out of 10
5 star
35%
4 star
39%
3 star
15%
2 star
10%
1 star
3%
A Place for Mom has scored Avamere at Rio Rancho with 8.3 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Avamere at Rio Rancho has 75 reviews with an average "overall experience" of 3.8 out of 5.
4.0
4.1
4.0
3.9
3.8
4.4
3.9
Check to make sure your loved ones' laundry is getting done. They missed my Dad's often!
4
4
4
4
4
4
4
Really nice community. Friendly residents willing to help one another.
5
5
5
5
5
5
5
We took my mother out after being a resident at Avamere at Rio Rancho for a short time. The food was not good, the kitchen staff could not get food to her. My sister and I had to be there every day to make sure that she was getting fed. So, it was not working. All in all, it was not positive for us as my mother was blind and needed care that she could not get there despite assurances that she would receive that help. I can't imagine meal planning for the elderly that does not supply milk or dairy as a nutritional addition to diet. For the money being charged, those food items should be available.
2
2
2
2
2
2
2
My wife was able to get out of the lockdown Memory Care facility around 2:30 one morning in Dec with light weight clothes, no shoes and temperatures in the teans. We found her sitting in a car across the street five hours after she got out. I don't think she ever recuperated from that experience as she passed away a month later. I would not recommend this facility unless they fixed their problems.
5
5
2
3
2
5
3
From the moment of first contact, [name removed] was absolutely amazing in sending me everything that I needed. Following up most appropriately. And providing other suggested resources to help. She coordinated everything with the facility my mother was coming from in another state and kept me updated throughout. The entire staff was most gracious and amazing before, during, and after my mother's transfer to Avamere. The facility is always exceptionally clean and my mother is well looked after and cared for.
5
5
5
5
4
5
5
My mom moved into memory care from assisted living after 4 months, so the activities there are a lot less than assisted living, which is understandable. Overall, I've been please with Avamere. They do a good job and I would and do recommend them to people.
4
5
5
5
3
5
5
My loved one ended up getting out in the middle of the night. The door was unlocked, and the alarm did not sound. She was found 5-6 hours later, but she never recovered from the traumatic experience. The facility was nice and clean. The staff was nice. The food was okay, not great. Up until the time she got out she was doing okay. After her getting out and subsequently declining, it was just a bad experience, and I would not recommend it.
My loved one is a resident here and things have gone well so far. I really like the facility. The staff takes great care of the residents and are very much on top of things. They're constantly on the go and are really attentive to the residents. They read to my loved one every evening and have a good variety of activities. Administration is very on top of things here, as well. It's a good atmosphere here and the food is good!
Everybody is friendly. My loved one needs minimal help, but what they do help with, they do very well. And they have a variety of activities, so there should be something for everybody there. I would recommend them to other families.
4
5
4
4
4
4
5
Overall, I'm very pleased with this facility for dad. My only suggestion for improvement would be the food. It's often served cold. I'm not sure if it's because they take orders and get behind, but I'd like to see that get better. Housekeeping is once a week, his room is always clean and bed linens are changed weekly. Trash is taken out daily. The staff has been very kind and helpful. Communication with the family is good. I would recommend them to friends and family.
5
5
4
5
4
5
4
Compared to the place we ended up choosing, I didn't feel as upbeat about Avamere at Rio Rancho. I can't describe it, it was just a feeling when you walked in. I didn’t feel like they were prepared, and they even admitted that to me. They basically just showed me the rooms, which didn't have any patios.
At first I was very happy with them. As time went on, I was unhappy. They will not communicate. It doesn't matter how many times you call them and leave a message, they will not call you back. And that's not just one person. That's everybody there. For the most part they did a good job with his care, although at times I felt he wasn't getting what he needed. But it wasn't too bad. I didn't think they had enough activities. I was thoroughly shocked by the cost, but it was the same price at other places all over town.
4
4
No data collected
3
2
4
3
The staff and nurses were really good. I did not care for the administration. The patient-to-staff ratio needed to be better. I think they were at a 15-1 ratio. I would not recommend this community to others right now.
5
5
5
4
5
5
3.5
I first picked this facility because they had immediate openings and they fit within our budget. Everything started out great but then in the last few weeks, it really hasn't been a good experience. The day to day direct staff does a very good job and most of them really care. The nighttime staff just isn't up to par. They don't follow through and they are making decisions that aren't good for my loved one. There have been a number of medical issues and the follow through wasn't as I hoped it would be. There's just very little follow. I just feel like there have been occurrences happening about every other day or every few days. Also, this is a memory care unit and I really haven't seen much activity happening in terms of memory care. I would not recommend this facility.
2.5
2.5
2.5
2.5
2.5
Response from Avamere at Rio Rancho
September 4, 2019Thank you for your feedback. We would like to follow-up on this issue. You can fill out a brief intake form here: [removed] Alternately, you can call us directly at [removed].
I was going to tour Brookdale while looking for options for my mother’s respite care. I corresponded a great deal with the staff and the director over phone and email, and I just decided that I didn’t feel comfortable placing my mother there. It didn’t feel like a good fit.
3
3
3
3
3
We toured this community and the staff was nice and caring. the director did make a good impression on me. The community was clean and we liked the activities that are offered. We would recommend that families tour this community. We did not get the feeling that we wanted for my mom due to her needing a more active community.
4
4
4
4
4
My parents seem to be doing well since moving into the community. They like to play bingo and have taken advantage of the trips to the store. They are not really fond of the food. The community is clean and the grounds are nice. I would recommend this community
4
4
4
4
4
They offer some daily activities including bingo and a spiritual service in the mornings. Mom enjoys the food and she has made some friends. The residents are nice and this is a comfortable community. The community is clean and well maintained. The staff are efficient. I would recommend this community.
5
5
5
5
5
Response from Avamere at Rio Rancho
September 4, 2019That is so great to hear, thanks for letting us know!
My friend is doing okay, we are working out the kinks. The meals have not been so good. She tells me it tastes horrible and she is not happy with it.
2.5
2.5
2.5
2.5
2.5
Love the cottages! I can see my Dad here.
5
5
5
5
5
See what the neighborhood has to offer and what’s nearby:
Avamere at Rio Rancho offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Avamere at Rio Rancho 8.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (505) 892-8400 to reach a resident at Avamere at Rio Rancho.
To reach a resident at Avamere at Rio Rancho call: (505) 892-8400
Studio, 1bd, 2bd
Supportive Care at The Neighborhood in Rio Rancho is a Premier Full Service Health Care Community where extra support is available at one location. There is no entry fee or long term contract to move directly into Supportive Care at The Neighborhood in Rio Ranchoand features both private studio...
Studio, 1bd, 2bd, Detached Cottages / Bungalows
Palmilla Senior Living puts premium independent senior living within your reach. We offer Independent Living, Assisted Living and Alzheimer's and Memory Care in Albuquerque, New Mexico. All of our living options stress independence and autonomy, providing the assistance you need to live...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.