The Woodlands of Columbus

The staff is friendly and care to get to know you and your family member. With me, they stay in the loop okay. I wish there was more communication just because I'm a helicopter daughter. Housekeeping is good! They take care of laundry and keeping his room clean, move in was super easy and they offered to help and even helped supply some things for his room. The meals look great, my dad hasn't complained or missed a meal! I would recommend the facility it has a nice homey feel and from the residents I've seen they're all happy their and they're all so nice.

You as a family member must be present and participate in your parents' life while they are there. It also helps to communicate with staff on a positive level and ask them about their lives. Be personal so you build a relationship with them as well. Our grandfather was also there in 2003-2005 and was treated with respect and great care.

Great staff plenty of wonderful activities with the residence and family members. Highly recommended.

What looks like a wonderful environment for the visitor, quickly fails when it comes to the daily care of residents. There is insufficient staff. Always. While this is a common challenge, at the Woodlands, it is catastrophic. It has not been unusual in this year our family member has been a resident to receive a call that they have been left on the floor after a fall for over thirty minutes. And when attempting to reach out to family on the Grandpad to alert facility, they were chided to “understand that we have a lot of residents”. I have visited to find his room a mess, the bathroom floor covered in water. He has not been showered for ten days, despite my pleas and OF COURSE, the fees are rising. Please do not fall for the presentation.

Overall the facility is clean and the staff members that work with the residents are very attentive to their needs.... I would recommend The Woodlands of Columbus to others looking for care for loved ones.

They have a lot of activiites. We picked this community, because it's the best facility that we have that is close to our family. The housekeeping is wonderful. The aides are very nice and kind to my loved one. We are very happy. They offer, three meals per dayand an evening snack. My loved one likes food. I would recommend to other families.

They are amazing and friendly, when you walk in someone is always clean. It's a very clean place. The staff and residents is super nice. They are really dediated to makes sure your loved one is taken care of. The staff takes time to explain things. They make sure to accomodate, the residents with food options.They are very active with activites.

They really helped our loved one get settled in when visitors were not allowed and we couldn't be there. She really hated it at first, and they reassured us to just give it some time, and she would love it eventually. They were definitely right. That's exactly what happened. She loves not having to do laundry, she loves not having to decide what to eat, and she loves that there are always people around to talk to and do things with. The Woodlands has always been very open to us, communicating whenever we needed to know anything. They provided a direct line into the nursing staff. If we ever had any questions, they were quick to answer. Our loved one says the food is good. From what I've seen having only recently been allowed in to visit, it's clean. There have been some changes lately in the activities, and they've not doing as much as they used to. But it's still good overall. And I would recommend this community to others. I was very concerned about staff changes. I had heard that when those happen, everything can change. And The Woodlands has gone through a big change recently, with new administration but the daily people stayed the same. But they've worked very hard and have done a great job of making sure everyone has stayed connected. It wasn't nearly as bad as I anticipated that it would be.

We chose The Woodlands because of the affordability. The room sizes here are pretty good. She says that the food is pretty bland because of the dietary needs, but that is to be expected. The best part about the community is the value. Recently, I asked for a medication update and they did not have an important medication listed for her thyroid. They never notified me before stopping this medication which was very concerning to me. Keep a close eye on your loved ones and what changes they are making. The first time someone in the facility was COVID I was not notified.

Clean, bright, comfortable facility. Layout reflects 19-yr age. Impressive staff retention. [Name removed] gave a great tour; staff friendly and personable.

Very nice, great food, friendly people, but one room divided into two. Won't work for us.

The first time that we toured this community we threw that choice away right away. I felt that like there were not enough staff and that my mom would wait around a lot of any type of help. It’s an older facility and it didn’t really appeal to me. From everything that I have seen like the halls and the dining area, it didn’t seem homey at all.

My mother has been a resident for almost 2 months now and she couldn't be happier. My siblings and I are equally as happy. Everyone from [Removed] the director on down to the dining hall servers have been so helpful and pleasant. The nursing staff is great as well as the therapists. Such a relief to know that Mom is in good hands at the Woodlands!

We had a decent tour of this community overall. However we didn't notice much activities around the community. The staff was okay for the most part. Our tour was decent, but we didn't feel this was the right community for my father in law.

Very nice and the staff seems great! Plenty of activities and entertainment. Only negative was the independent housing doesn't look very nice but where assisted living building looks good inside and out. Very close to I270 and Broad St on east side. Very good price too!

Everything has been going great here. My sister is getting involved with the different activities that they have. My sister really enjoys the dining experience and being able to be around people. Everything has been clean and nice.

This community seemed shabby when I had the tour. The lady how gave us the tour was not able to answer any of our financial questions. She didn't know much. The first impression of her was not good for me. I was unable to compare this community and was not able to wait days to get the information I needed.

This tour was great. The community is very lovely and open. The people that showed us around was fantastic and they really new a lot about the community. I did not see anyone walking around or doing anything. I also did not like that it was so far from me.

I liked this community, but unfortunately they were unable to provide the level of care she needed. She is now in a nursing home. Overall it is a nice place with kind people. The community looked nice, they do a good job with the cleanliness of the community. The staff is great, they are very friendly. Only issue was that they would not bring her breakfast to her room, when she wasn't able to go down. I wouldn't mind living here when I get older. I would recommend it, it is a good place.