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The Waterford at Fitchburg

5440 Caddis Bend, Fitchburg, WI 53711
9.7
Review Score
116 reviews

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Marlene H - Resident/client
4.0
From a satisfied resident

My husband and I have lived here now for 15 months. All the residents seem happy and we enjoy being with people our own age. We appreciate the free transportation they give us to our many clinic appointment and shopping. This is a comfortable home.... Read more

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About the facility The Waterford at Fitchburg

Continue living a vibrant and active lifestyle at The Waterford at Fitchburg — a community located in Fitchburg, Wisconsin offering independent and assisted living services. Our brick, Craftsman-style community features a wide range of amenities scattered throughout its multiple levels, and personalized care plans designed specially for each individual. Residents are welcome to visit with family and friends in our comfortable lounge areas, or play a game of fetch with their pup in the courtyard — we are a pet-friendly community, after all!

The Waterford at Fitchburg now offers the Aegis Therapies EnerGize Your Life!™ program. This new program focuses on the complete well-being of residents of all interests and abilities. Through EnerGize Your Life!™, we can help increase your strength and independence while also enhancing your quality of life.

Community Amenities and Services

We provide members of our community with a friendly, low-stress environment where they can age gracefully. Professional associates provide regular housekeeping services to keep private living spaces and shared common areas clean and organized at all times. Complimentary transportation services to local shops, restaurants, medical appointments, and nearby attractions — like Olbrich Gardens and the local farmer’s market — are also available.

At The Waterford at Fitchburg, we understand...

Read More

Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Waterford at Fitchburg is a community within Sonida Senior Living properties. See all Sonida Senior Living communities.

Pricing for The Waterford at Fitchburg

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Waterford at Fitchburg

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Amenities at The Waterford at Fitchburg

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews
for The Waterford at Fitchburg

Write a Review

9.7

Review Score

Review Score

116 reviews

9.7

Out of 10


5 star

56%

4 star

32%

3 star

7%

2 star

4%

1 star

3%

116 reviews

A Place for Mom has scored The Waterford at Fitchburg with 9.7 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, The Waterford at Fitchburg has 116 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.1

Care Services

4.2

Activities

4.3

Staff

4.7

Value for Cost

4.2

1-20 of 116 reviews
Sort by

4.0
Anonymous - Resident/client
Assisted Living
November 26, 2024

Friendly staff and residents. Accommodations are spacious and well-maintained. Meals are well presented.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

3

Staff

4

Value for Cost

4


5.0
Wes S - Resident/client
Assisted Living
November 22, 2024
14+ year resident

It's been my ideal community during this branch of my life. I would highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


4.0
Marlene H - Resident/client
Assisted Living
October 22, 2024
From a satisfied resident

My husband and I have lived here now for 15 months. All the residents seem happy and we enjoy being with people our own age. We appreciate the free transportation they give us to our many clinic appointment and shopping. This is a comfortable home.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Response from The Waterford at Fitchburg

October 22, 2024

Thank you for the lovely review!! We are so honored to be able to support your needs and offer a warm and loving home for you two.


5.0
Barbara H - Resident/client
Assisted Living
October 15, 2024

My son found the Waterford for me to spend the rest of my life. Came from Shelby WI to be close to his family ( 5 minutes from his home) I enjoy it very much. It is clean and friendly of staff and residents. Back of building land needs clean up.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from The Waterford at Fitchburg

October 15, 2024

Thank you for the lovely 5-star review!! We appreciate your feedback and have plans to do some landscaping on the north side of the building in the coming weeks.


4.0
Anonymous - Resident/client
Assisted Living
October 15, 2024

I have lived here for 8 1/2 years and has met many really good friends. The staff here are all very friendly and nice people! I do feel they could do a much better job of cleaning all the hallways!

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from The Waterford at Fitchburg

October 15, 2024

Thank you for the 4-star review and feedback! We recently added an additional position to our team to help keep the hallways looking beautiful!


5.0
June E - Resident/client
Assisted Living
October 11, 2024
Been a resident for five happy years

The food is good. No complaints. Everybody is very caring for my comfort.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

October 21, 2024

Thank you for the 5-Star review June! We appreciate your feedback and are happy you are a part of The Waterford family!


5.0
Sue D - Resident/client
Assisted Living
October 11, 2024
Happy Home

I moved back to the Madison area where I'm originally from, about 8 years ago and looked at various options. I've been pleasure with my decision to live at the Waterford. Staff is very pleasant and helpful. While in independent I don't use the care provider but they seem to be very good.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

October 21, 2024

Thank you for the 5-Star review Sue! We are so happy to have you as a part of our Waterford family!


5.0
Darci Bryan - Resident/client
Assisted Living
September 12, 2024
A community healing and care that changed my life

I came to the Waterford community physical challenged and needing care. I was met with a level of professionalism that was outstanding. The experience I want to emphasize is that I was embraced and welcomed that was healing and genuine. The staff helped me with my food allergies for my meals and continued to order foods to help with new treats and nutrition that was a delight. I have made life long friends here with staff and residents. A wonderful community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

September 13, 2024

Darci, Thank you for the kind words - it was our absolute pleasure to support you during your healing! We will always consider you part of the Waterford at Fitchburg family!


3.0
Anonymous - Child of resident/client
Assisted Living
September 11, 2024
Verified Review
Review for The Waterford at Fitchburg

Probably better than most but enhanced care packages promise more than delivered. Advantage is that you can stay in the same unit as you need more care but don't rely on the staff to provide that care. Also units are quite nice but not designed for elderly

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

3

Staff

3

Value for Cost

3

Response from The Waterford at Fitchburg

September 19, 2024

Hello and thank you for letting us know about your experience. I am so sorry to hear that you are less than 100% satisfied with the services provided to your loved one. I would love the opportunity to correct the issues. If you would consider reaching out to me directly, I promise I will work with my team to earn a 5 star review!


5.0
Mary P - Resident/client
Assisted Living
June 28, 2024

Here 2 months. Most things are above my expectations. Would not hesitate to recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

July 3, 2024

Thank you for taking the time to leave us a review! We are so happy to have you here and glad to hear things are going well so far.


5.0
Anonymous - Resident/client
Assisted Living
April 19, 2024

I have lived at the Waterford for 6 years. It is very friendly and the staff is excellent, very kind and courteous. The apartments are spacious and comfortable with fireplaces!

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

May 22, 2024

Thank you for your review! We are honored you call The Waterford home!


5.0
Ellen M - Resident/client
Independent Living
January 22, 2024
A Wonderful Place to Live

I researched various senior communities in southern Wisconsin when I decided to sell my home of almost 40 years. I made two trips here and narrowed my decision down to The Waterford and one other place. I chose The Waterford and have never questioned my decision. The people, both staff and residents, have been very friendly and welcoming. I have made lots of new friends and everybody seems to be happy living here. My kids are happy that they don't have to worry about me like they did when I was in my almost 100 year old house. I'm busier now than I have been since I retired. There are various activities every day and a bus that takes residents to medical appointments and different stores and restaurants. I downsized to a living space that is half of what I used to have in my house, but I feel that I have plenty of room here at The Waterford. The food is good, I have a nice balcony and views from my apartment windows, and get to park in a heated garage. My cat and I are very happy!

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Response from The Waterford at Fitchburg

February 15, 2024

Thank you for the great review Ellen! We appreciate hearing your positive experiences and are so happy you are part of the Waterford family!


5.0
Judy H - Resident/client
Assisted Living
December 19, 2023
A Great Place to Live

It is very clean. People are always willing to help you out.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

December 19, 2023

Judy, We are thrilled to hear that you are so happy at The Waterford at Fitchburg! Thank you for the lovely review!!


4.0
Dayl N - Resident/client
Independent Living
December 14, 2023
Happiest Retirement

My husband and I have lived here for five years and are supremely happy with what's offered. We are independent and do our own meals but have our own bus service to where we need to go. The staff is incredibly happy and helpful and activities are many, but we all are free to do as much or as little as we want. The best feture is we can remain together when our health fails as need assistance. Come and see us.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from The Waterford at Fitchburg

December 14, 2023

Thank you, Dayl, for the happy review! We are honored that you and your husband call The Waterford at Fitchburg home! And that you’re enjoying your Happiest Retirement!!


5.0
Ann S - Resident/client
Assisted Living
December 7, 2023
Waterford is great!

Waterford is a good place to spend your "golden" years. Staff and residents are very friendly and kind. Activities are wonderful, both inside and out. Bus trips and programs are frequent. If you still drive, the underground parking is great! Physical therapy is in-house as well as assisted living.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from The Waterford at Fitchburg

December 8, 2023

Ann, Thank you for the lovely review! It is so nice to hear how good your experience has been at our community - and we're honored that you're a part of it!


4.0
Anonymous - Resident/client
Assisted Living
December 7, 2023
Living at the Waterford

Since living here for 6 years I have felt comfortable, met new friends, enjoyed provided activities, and sampled different foods.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

3

Response from The Waterford at Fitchburg

December 8, 2023

Thank you for the lovely review! We are so happy to hear about your great experience in our community, and are glad you're a part of our family!


5.0
Irma P - Resident/client
Assisted Living
December 6, 2023
My Waterford Home

This is a "home." My apartment is lovely with a view and lots of sun. Everyone here is friendly and helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

December 7, 2023

Thank you for your review! We are so glad you are apart of The Waterford family!


5.0
Steven Heimstead - Child of resident/client
Assisted Living
December 5, 2023
Entire staff performed at a high level

I found everyone at Waterford to be excellent in their respective roles. Everyone was so friendly and professional. This included administration, social services, front desk, food service, nursing, CNAs, and housekeeping. Just a well run place from soup to nuts. My Mother enjoyed her time there greatly as both an independent and assisted living resident. I highly recommend Waterford.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

December 7, 2023

Steve, Thank you for such a glowing review! It was our honor to know your mom. Thank you for trusting us with her care!


5.0
Anonymous - Resident/client
Assisted Living
November 21, 2023
I love living at the Waterford

My overall experiences at the Waterford has been a positive one. I enjoy all the activities and have made new friends. All the staff make me feel like I am a family member.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

December 7, 2023

Thank you so much for your 5Star review!


5.0
Hazel K - Resident/client
Independent Living
November 20, 2023
The waterford at Fitchburg is a great place to live

I have lived at the waterford as an independent resident for a year & 7 months. There is a true community spirit. Each resident is treated as a family member. The amenities are excellent. I would highly recommend the waterford as a safe, caring, and "fun" senior community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5

Response from The Waterford at Fitchburg

December 7, 2023

Thank you for your 5Star review! We are so glad you are apart of The Waterford family!


Viewing 1-20 out of 116 reviews

Neighborhood around The Waterford at Fitchburg

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Waterford at Fitchburg

The Waterford at Fitchburg offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Waterford at Fitchburg 9.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 270-9200 to reach a resident at The Waterford at Fitchburg.

To reach a resident at The Waterford at Fitchburg call: (608) 270-9200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.