The Ridge at Madison

I have a great experience every visit at the Ridge. Staff is very helpful and loves the Residents. The Facility is always clean & well-organized. I'd love my parents to live here.

It's very expensive but still competitive for the area. The staff are very friendly but the turnover is extremely high and the facilities need upgrading. I would recommend to others depending on their budget.

my mother has been a resident for about 4-5 years. She has been going very well since her move to the larger common are and with mom's contact with others. There have been challenges, however they have been taken care of.

Very nice facility, very helpful staff.

What I really love about The Ridge at Madison is that they take Medicaid residents. The cost of being in an assisted living facility is not cheap and they are one of the only communities around here who accept payment from state funded insurance. Every other community is 100% private pay, meaning the residents pay completely out-of-pocket. It is so wonderful that there is a place for people who do not have tons of money to still be able to live and get the care they need.

The staff is really friendly, always helps with a smile. Resident are always friendly. Good place to live meals are delicious always fun activities, good book to read at the library. Family environment always a good vibes.

i toured this facility back in september and it was so beautiful on the inside and out! the staff were all great with the members of the community! i give extra praise for the very friendly administration they were all so welcoming and caring during my entire time here! very highly recommended by me and my family!

Toured this facility on one occasion; facility was very clean and organized. Staff was very comforting and sociable. Overall I felt that this was a great community that was very welcoming and accepting of everyone. Would highly recommend.

My grandmother loves The Ridge at Madison! My visits are always uplifting. Staff is informative, compassionate, and empathic to my grandma's needs. She tells me every visit how she feels at home and welcomed there! Management takes a team approach with staff to effectively engage them in excellent care strategies.

The Ridge at Madison is an excellent facility. I was going to place my loved one there; unfortunately, they passed before I could get them in. I was able to speak with many staff members who were all amazing. The residents were all happy and having fun during activity time.

I would highly recommend this facility. The Executive Director is amazing, professional, and has a highly trained staff. As an industry professional myself, it takes many factors to provide an exceptional facility for a loved one. This one takes the cake.

Had the most amazing experience with the staff at this facility. One in particular was [name removed]. She really stood out with being so organized, detailed, and friendly. Any question or concerns, she was very accommodating and pleasant with the anything I needed to know about the facility and their accommodations.

This is a great place! It’s clean, friendly and full of thoughtful and caring people! The food is delicious and they provide appropriate activities for everyone to participate as this wish. I’m happy to have toured this place!

I have friends that live here...and if I was planning to stay in Wisconsin, this is where I would move to! The facilities are so clean and well kept, it's like being at home. The staff are all so welcoming, friendly and incredibly helpful. My friend had nothing but wonderful things to say...she's happy and it shows.

Always treated respecfully and all of the workers have been kind and professional in all of my interactions with said employees. I attended a picnic at the facility last summer and everything was handled appropriately and professionally.

My experience with The Ridge was above my expectations. The place is clean with an outstanding staff. The staff you can tell they care, it’s not just a job to them. I was impressed as soon as I walked in, I was greeted by staff and how they could help.

The staff here are truly ones that care about each and every resident! The kitchen prepares amazing delicious meals that have a great variety of things on the menu! I would recommend without a doubt for you to place your loved one here!!

This facility is poorly staff, unsafe and the director doesn't treat the residents with dignity and respect . My uncle was left on the bathroom floor for several hours after he slipped and fell . Sad

The apartment facilities are very nice and a good value for the money. The staff are pretty communicative when there are any challenges around medication but also very understaffed which causes inconsistency with the level of services they can offer. Also since our loved one has moved in the executive director has turned over 3 times so there are some management issues

This facility is pretty nice overall. They couldn't provide the care that my wife needed. One thing I would suggest is having a nurse on staff full time. That would be really helpful for some residents. They do housekeeping once a week and do an ok job. I turned it down most times. I would recommend them to family and friends who don't need a lot of personal and hands on care. They're not the best fit for higher levels of care.