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Staff is friendly and caring. The nurse techs gives my brother his medicine on time. He get a hot meal three times a day. I come and wash his clothes once a week. The laundry room is always available. House keeping comes once a week. The facility have different activities they can do. They also go out on outings.... Read more
Take in the gorgeous view overlooking Carpenter’s Creek while enjoying a stress-free lifestyle, here at The Waterford at Carpenter’s Creek — a community offering assisted living services in Pensacola, Florida. Visit with your family and friends in our spacious common areas, or enjoy the year-round warm weather in our brilliant courtyard. With our endless amenities, inviting atmosphere, and friendly hospitality, you’ll feel right at home!
Say goodbye to washing dishes and folding laundry. At The Waterford at Carpenter’s Creek, friendly associates provide regular housekeeping and laundry services, keeping your apartment in excellent condition while you focus on making the most of each day. Our professional chef and team prepare delicious meals for breakfast, lunch, and dinner every day. Savor every bite while laughing with friends in our elegant, restaurant-style dining room. With multiple menu options and healthy snacks available, even those with dietary restrictions will find something they’ll love.
Rest easy knowing that our team is available 24 hours a day to provide a wide range of assisted living services, such as ambulatory, diabetic, and incontinence care. Prior to move-in, caregivers meet with each resident and their families to develop a personalized care plan tailored to fulfill their unique...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.5
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149 reviews9.5
Out of 10
5 star
67%
4 star
19%
3 star
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A Place for Mom has scored The Waterford at Carpenter's Creek with 9.5 out of 10 using our proprietary review score based on 37 reviews in the last 2 years. Over all time, The Waterford at Carpenter's Creek has 149 reviews with an average "overall experience" of 4.4 out of 5.
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Staff is friendly and caring. The nurse techs gives my brother his medicine on time. He get a hot meal three times a day. I come and wash his clothes once a week. The laundry room is always available. House keeping comes once a week. The facility have different activities they can do. They also go out on outings.
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I love my neighbors. I love the church service and the activities. I really enjoy the BINGO. I usually enjoy the meals. From time to time when staff quits and new staff is hired. I have to remind them about some medicines so I will get them when I am supposed to. Overall I am happy here. My children monitor my needs, supplies and laundry.
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The staff at Brookdale has made my mom feel so welcome. The activities dept does a great job. Her concerns are always heard.
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Enjoyable and nice.
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[name removed] very helpful and knowledgeable and very very nice. [name removed] night administrator was wonderful, kind, all good things! I helpful with a smile on her face.
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I have seen a lot of good changes with the new leadership and renovations. I am optimistic for the future!
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I have lived here, Since [date removed]. I have met many new friends and am thankful for sat, and and Wed religious services in the chapel. I am blessed to not need medical service.
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They need to hire more help at night. And have an active supervisor all night. My mom is aging in place and is bed bound. Staff ignores her at night and several times (11 so far) she is found drenched in urine and feces in morning. I have met with staff but has not helped much. I would move her but it would be hard for her to adjust to a new environment at her age.
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Not able to define what residents need. Not trained to detect what people with dementia need or require. Asked to move my husband out after 7 days because of dementia. Do lots of research befor considering. Not just their sales pitch.
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Response from The Waterford at Carpenter's Creek
November 7, 2024We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you have any additional feedback or would like to discuss this in person, please reach out to the Executive Director at the community or our Sonida team at 972.770.5600.
I am very happy with my experience here.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Thank you again for taking the time to let us know how we did. We hope you have a great day!
Good place to call home, after I came back from, Hospital everyone was heart really feel like home.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Milda C, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
Daughter is very pleased with the care.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Thank you again for taking the time to let us know how we did. We hope you have a great day!
Daughter is very pleased.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Thank you again for taking the time to let us know how we did. We hope you have a great day!
Everyone is great. I enjoy living here.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Hi Anonymous, we are very happy to have provided you with such a positive experience!
Since living here at Carpenters Creek. I have been having fun at all levels. There are people to talk to and laugh and joke with. I will always be very thankful for everyone with.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Hi Michael D, thank you for taking the time to leave a review for us at The Waterford at Carpenter's Creek. We're happy we could meet your expectations!
I like the back porch. Really like hair dresser she is reasonable. Priced and convenient.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Hello John O, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
People are nice, they watch out for me. Food taste good. I like my room.
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I like the people, they cared about me.
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Everyone is overly nice. Food is great, activities are great. I went to the zoo usually no one takes people in wheelchairs and they took me. Activities always includes everyone. I always tell new people how much they will love it.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Frances L, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!
The company is organized and schedule great and a lot of activities.
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Response from The Waterford at Carpenter's Creek
November 8, 2024Linda C, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!
See what the neighborhood has to offer and what’s nearby:
The Waterford at Carpenter's Creek offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored The Waterford at Carpenter's Creek 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (850) 407-9984 to reach a resident at The Waterford at Carpenter's Creek.
To reach a resident at The Waterford at Carpenter's Creek call: (850) 407-9984
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.