Sodalis Pensacola

We were looking for a smaller, more homey facility which Sodalis Pensacola provides. We created a quick relationship with [name removed] the director and [name removed] the nurse which gave us comfort in making the decision to go with Sodalis Pensacola. My dad is in memory care and my mom is in assisted living so it was very important that the facility we chose had both options.

The staff at this facility are positively awful…unorganized, uncaring and unaccountable. The facility looks nice on the surface but the services are not as advertised. Almost too many issues to list… laundry gets routinely lost and comes back damp, Amazon deliveries get lost, the shuttle doesn’t run as promised, the food isn’t served as promised. They advertise that there is a daily meal but that there are “always available meals”. They often fight and refuse to serve these other options. They have not administered meds correctly at times. They promote social activities but don’t really care / I was in there on [date removed] and the calendar up was for September. Their health and wellness director [name removed] treats residents poorly and has a terrible bedside manner. Communication across the board is terrible. And they continue to raise prices for the level of care. We are exploring other alternatives at this time… Do not be fooled by the nice exterior/interior and the marketing.

Generally, the staff is kind. They failed to send a DNR on my hospice mother. She endured 45 minutes of CPR until the hospital was able to verify of her DNR status. They need to follow the protocol on DNR.

The intake paperwork went smoothly. The staff are friendly when available. Approximately 2 weeks after my mothers arrival, I visited my mother and found her unable to speak. She was still in bed at 2:00pm and had an untouched breakfast and lunch plate sitting by her bed. No one had checked on my mother, dressed or attended to her needs. She was taken to the hospital and didn't recover from her stroke. Another day I found a resident lying in the floor calling for help for over 20 minutes. I helped her into her chair and finally found assistance. Very affordable if you want to expedite your loved ones passing.

They have been up front with every thing. Mom has been moved up a couple of levels with her dementia so the cost has went up but that's to be expected

They are unbelievably helpful and friendly. Best prices that I found, I have complete peace, knowing that my loved one is there.They walked me through every step of this process from beginning to end it was not near as stressful as it could have been. They helped me to find additional funds to help with the cost. They were the first place we interviewed, and we knew from the beginning That we were in the right place.

They are currently renovating the facility. They do seem slightly under staffed but the staff they do have, have been wonderful. The value is great! This was the main reason we chose Sodalis. They've been very kind, welcoming and helpful when I've been there.

I’ve been visiting my grandmother for the holidays and she always has such positive feedback about the staff. I’ve seen for myself how they care for her and help her adjust to being in a different environment.

I have a loved one here at Sodalis of Pensacola and this place is by far the most family oriented and cozy assisted living facility I've ever been to. They have an awesome group of residents, family, and employees that make everyday special. I highly recommend this place. They have an open door policy for family and friends and tons of activities we as family can participate in as well.

This building has been recently remodeled and looks great! It is very modern looking and beautiful. The staff truly seem like they care about the people that live there and take good care of them. I would live there if I needed a place to live.

I have visited this facility many times throughout my career and have always been impressed with the care and attention that the residents get there. The staff seem to truly love their residents and enjoy coming to work. I would encourage anyone looking for a place for a loved one to take a look here.

We absolutely love Sodalis Pensacola and all of the staff! They just remodeled and have gotten all new furniture. The residents look very well taken care of when we visit. They have activities for the residents all the time. The food is delicious. We are going to the Christmas event next week. They had Santa and horse drawn carriage rides last year.

This is a beautiful, newly remodeled, facility. The staff are friendly and want to help. The managers listen and help out when needed. My mom has been happy since she came here. I would recommend this community to anyone looking for a warm, loving place to live.

Worked well for our needs. Friendly. No place is perfect. Sodalis does well. We picked this community because of the staff.

Mom says she is very happy living at Sodalis. The staff is friendly and seems genuinely concerned over the well being of the residents. The food is good and well varied. The facility could use more housekeeping staff to meet the promised cleaning schedules. Overall, I think Sodalis at Pensacola is a good value.

I walked into them doing fun activities with the residents and they were doing a great job. I loved how all of the employees were involved and was very respectful also even though I was a visitor . I would love to be there when I get older .

I have a family member that lives in Sodalis of Pensacola. It is a wonderful place. The staff are always willing to help with anything we need or may have concerns about. I always know my mom is being well taken care of.