The Residence at Penniman Hill

Mom was welcomed to the community. She was more reserved initially. The activity specialist was encouraging. Once comfortable- attended numerous activities/social events. The staff did a wonderful job making the transition from home to community living more comfortable. The family was closer to her which enabled family connections. Communication between staff and family was positive and informative. Family had peace of mind knowing mom was well supported.

My loved one is currently a resident at The Residence at Penniman Hill, but will be moving out soon. Many of the Memory Care residents have already moved out. The staff is lazy and untrained. The housekeeping is the only good aspect. Communication with the family is spotty. The move in process was easy. My suggestion is to remove the Director and reorganize and retrain the staff. I would absolutely not recommend this facility!

They were great with my father-in-law for the short while he was in there.

False advertising!!! No nursing 24/7 and cannot age your loved one in place!!! You need to pay for private care if you want anything done which is forced by corporate! Spending at least $20 K a month plus. Corporate is fake and does not care and the memory unit is not a true memory unit, be aware!!!

I would highly recommend Penniman Hill. My mother loved it there and the staff are absolutely amazing.

My mother was a resident at Penniman for about two years. She was in Assisted Living for a year and a half and Memory Care for about four months. The care she received at Penniman Hill was outstanding. The front desk, nursing, engagement and the business office always went out of their way to help. The care she received in Memory Unit was equally as good. The Administration, Nursing and the entire staff, took such good care of her. My mom was very happy at Penniman Hill from the moment she entered the building. She was engaged and was socially stimulated. Our family will forever be grateful for the care and comfort she received at Penniman Hill.

All the staff have been so welcoming to my 97-year old MIL. She is settling in very well to this new experience for her. Living on her own with no illnesses for 95 years it's been a bit of a transition to accept help but the staff are very patient and kind.

Our experience at The Residence at Penniman Hill has been wonderful. The people are wonderful, the staff are great, and the care is excellent. My mother loves it here! I would highly recommend Penniman to others.

This facility has been great! My loved one really loves the food. They offer a huge amount of activities. Communication with the family is great. Housekeeping is once a week and it's been good. Some of the staff are responsive and some not so much, so follow up can be poor at times. But overall, it's been a great experience so far. I would definitely recommend this facility to family and friends.

We chose this facility because of the location, the fact that it was new and updated, and both [name removed] and [name removed], the marketing directors, were great to work with. The communication with the family, especially initially during that whole transition period was wonderful. I would definitely recommend The Residence at Penniman Hill to other families.

Overall the food is not great, my sister in law complains on the food. She thinks some of the things in the activities program may need more options and change it up to more advanced options for more active residents.

We chose The Residence at Penniman Hill because it is a brand new facility that was very clean and she was able to take a room that had never been lived in before. We went on a tour and we were impressed with everybody that we met, the wellness directors, the sales person, and the daily caregivers. We did not spend much time with the executive director but she seemed to be nice. I do like the population size, it is big enough to where she could make friends but not too big to where she would get lost. My mother has become limited in her mobility and it attracted me that they had an outside area with trees, benches, and grassy areas where she can go out and get fresh air. I would recommend to others as long as the facility fits your loved ones needs.

My loved one loves being in this community. The food is fantastic and everyone gets along great with my family. The staff are amazing. The community is a little expensive but I do understand that this is the price now in these times but i do not think it should be that much for Sr. citizens because not everyone can afford. Other than the price everything is great.

We chose The Residence because the apartment was larger and it was quiet unlike her previous place. They also offer anytime dining so it puts residents more in control, they can eat whenever they want and sit wherever they would like to. They have a 6 page menu to order from as well so they have tons of variety. They also provide plenty of activities for residents to participate in. I would recommend to others looking.

We didn’t tour together, but I went for a visit,. It was lovely and clean but no views for her which she finds to be important. Perhaps she plans on spending a lot of time looking out her window.