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The staff is friendly and helped my mom feel comfortable. The communication with the family was poor. I had to call to speak with the director when I wanted information. Housekeeping was okay. The move in process was okay. Not much help from staff. The meals were good. I would not recommend this place if your loved one needs more care. They do not live up to the things promised.... Read more
The Preserve at Woodland Hills Assisted Living and Memory Care in Los Angeles, California, offers quality care in a vibrant environment. You and your family will have plenty to do in Los Angeles. Explore beaches, entertainment, national parks, rafting, museums, Disneyland, Santa Monica Pier, and more. Enjoy the lovely climate as you find your niche in Los Angeles.
Every day at The Preserve at Woodland Hills is a new adventure.
The Preserve at Woodland Hills Assisted Living and Memory Care offers assisted living and memory care services. Other health care services include diabetic care, incontinence care, ambulatory care, on-site hospice, physical therapy, and more. Staff is available 24 hours a day to provide personalized care as well as assistance with daily living activities such as bathing, dressing, grooming, and medication management. Housekeeping, laundry, and trash removal services keep your environment clean and tidy, while giving you more time to participate in activities.
Participate in a variety of enriching activities that stimulate your mind, body, and spirit. Show your creativity in arts and crafts, attend day trips and outings, belt out your favorite song at karaoke, tend to nature with gardening club, move your body with yoga and stretching, excite your...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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A Place for Mom has scored The Preserve at Woodland Hills Assisted Living and Memory Care with 6.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Preserve at Woodland Hills Assisted Living and Memory Care has 6 reviews with an average "overall experience" of 3.7 out of 5.
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The staff is friendly and helped my mom feel comfortable. The communication with the family was poor. I had to call to speak with the director when I wanted information. Housekeeping was okay. The move in process was okay. Not much help from staff. The meals were good. I would not recommend this place if your loved one needs more care. They do not live up to the things promised.
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Response from The Preserve at Woodland Hills Assisted Living and Memory Care
March 29, 2024Hello there, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
If your loved one needs a higher level of care, or will need a higher level of care due to memory impairment, I don't recommend. They are not staffed or trained to handle this type of resident. Also, instead of reading reviews which could be fake, [removed] The preserve has 16 type A violations and they haven't been open that long. Check the violations against other memory care places, board and cares etc and you will see this is an extremely high number for the amount of months they have been in business... This is a great resource because you can see for yourself what's going on at the facility, any facility you happen to be looking for. Also, food was expired, medication given out not on schedule etc. Great for assisted living, but if you're looking not to make a bunch of moves in your care timeline for your loved one...this will not be your one-stop-shop.
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Response from The Preserve at Woodland Hills Assisted Living and Memory Care
September 19, 2023Hello Kate, We are sorry you feel that way. We pride ourselves on providing high quality care and feedback like this helps us improve. We would like to learn more about your concerns. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com to discuss this further. Thank you.
My family and loved one have had a good experience with The Preserve at Woodland Hills. The staff are very courteous, informative, empathetic, knowledgeable, and professional. Everyone is friendly. The community is clean every time we visit our loved one. There are meals and activities provided to assist with socialization of the residents. Overall, this is a community we would recommend to others for their loved ones.
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Response from The Preserve at Woodland Hills Assisted Living and Memory Care
June 6, 2023Thank you so much for taking the time to leave this review for The Preserve at Woodland Hills Assisted Living & Memory Care. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks.
The Preserve gives a good first impression. Unfortunately, this is all a façade. It is really a Hell hole wrapped up in a pretty little package. The "friendliness of the staff is all fake. All in all, they ruined my husband's life (and mine too).
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Response from The Preserve at Woodland Hills Assisted Living and Memory Care
March 27, 2023Hello Cheryl, Thank you for sharing your experience at our community. Our professional staff aim to provide high quality care to all our residents. We would like to look into this further. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com.
The Preserve has come to be an amazing community with great staff! Administration is so caring and chooses the best caregivers with great values that treat every resident like family! It’s clean, staff is friendly, food looks great, and the residents are always engaged.
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Response from The Preserve at Woodland Hills Assisted Living and Memory Care
December 14, 2022Hi Zoya, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.
The preserve is a wonderful place, with friendly, kind and compassionate care staff. That make everyday a great community to live in. In our community residents enjoy daily activities that keeps them entertained and gives them purpose. Resident love to be out in the patio in a sunny day listening to music they love and singing along. This is a place where staff make every resident feel like home.
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Response from The Preserve at Woodland Hills Assisted Living and Memory Care
December 14, 2022Thank you Gloria, for taking time to write a review. We strive to provide excellent care to all our residents. We will share your kind words with our staff.
See what the neighborhood has to offer and what’s nearby:
The Preserve at Woodland Hills Assisted Living and Memory Care offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Preserve at Woodland Hills Assisted Living and Memory Care 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (747) 226-5834 to reach a resident at The Preserve at Woodland Hills Assisted Living and Memory Care.
To reach a resident at The Preserve at Woodland Hills Assisted Living and Memory Care call: (747) 226-5834
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.