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The Park at Surprise

14630 W Parkwood Dr, Surprise, AZ 85374
9.5
Review Score
36 reviews

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The Park at Surprise community exterior
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6
6 Floor plans available
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street view of The Park at Surprise

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Gary A - Child of resident/client
5.0
Customer

[name removed] who runs the front all of these people are amazing. My mother‘s been there three months loves it. The place is beautiful, but the staff make it. everyone is extremely friendly and go out of their way for all the people to live there. I’ve never heard one person complain that in itself in the world we live in is pretty amazing.... Read more

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About the facility The Park at Surprise

Situated amidst other residential communities, The Park at Surprise offers a friendly community environment, ideal for retirement. The independent living community boasts a Spanish-inspired exterior that complements the modern interior to offer residents a stunning place to call home. The surrounding area offers convenience as residents have access to grocery stores, restaurants, medical facilities, parks, and golf courses.

The Park at Surprise is a Koelsch community, and offers the comforts of a luxurious home without the maintenance. Residents get to enjoy a full-service lifestyle with services like fine dining, concierge, housekeeping, wellness screenings, and more.

Residents also have endless entertainment opportunities to continue their favorite hobbies and pastimes. With lifelong learning courses, fitness classes, clubs and social events, residents will surely find their niche.

At the end of every joyous day, residents get to escape to their pet-friendly apartments. Floor plans include options for studio, one-bedroom, and two-bedroom apartments, or casitas. Plus, safety is prioritized with 24-hour staffing, monitored entrances, video surveillance, and more. Residents will surely lead safe, purposeful lives at The Park at Surprise.

Related Articles:

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Independent Living Activities: Promoting a Healthy, Fulfilling Retirement

An Active, Engaging Retirement: Top 5 Benefits of Independent Senior Living Communities

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Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Park at Surprise is a community within Koelsch Senior Communities properties. See all Koelsch Senior Communities communities.

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Amenities at The Park at Surprise

Health Care Services

Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units
Fireplaces

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Swimming Pool
Arts and Crafts Center
Ballroom
Billiards Lounge

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Bible Study Group
Art Classes

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Reviews
for The Park at Surprise

Write a Review

9.5

Review Score

Review Score

36 reviews

9.5

Out of 10


5 star

89%

4 star

6%

3 star

6%

2 star

0%

1 star

0%

36 reviews

A Place for Mom has scored The Park at Surprise with 9.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Park at Surprise has 36 reviews with an average "overall experience" of 4.8 out of 5.

How we score communities
Cleanliness

5.0

Friendliness

5.0

Meals & Dining

4.7

Care Services

5.0

Activities

4.8

Staff

5.0

Value for Cost

4.8

21-36 of 36 reviews
Sort by

5.0
R. R. Sparks - Resident/client
Independent Living
May 27, 2020
Verified Review
Review of The Park at Surprise

The Park community is excellent in presentation, care, concern, providing "home" for all residents. The administrators and staff always go above and beyond to provide for all involved in this beautiful community. The best of all seven facilities in Phoenix and Sun Cities we checked.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

R. R. Sparks, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Anonymous - Resident/client
Independent Living
April 27, 2020
Verified Review
Review of The Park at Surprise

Top-notch facility and staff. The food and accommodations are excellent. We highly recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

At The Park at Surprise, our motto is to ‘create happiness by providing the finest living anywhere,’ and your kind words are nothing short of confirmation that we are doing what we set out to do. We can’t thank you enough for sharing your positive experience with others, it means the world to us. Thank you! - Michael Bergmans, Executive Director


5.0
Chuck and Judy Salyards - Resident/client
Independent Living
April 8, 2020
Verified Review
Review of The Park at Surprise

This is the perfect place to live in our independent Casita! We love all the great people who work here. Especially [names removed]. Also, the food here is the very best.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

Chuck and Judy, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Denise L. Woods - Loved one of resident/client
Independent Living
April 8, 2020
Verified Review
Review of The Park at Surprise

My dad [name removed] moved to The Park at Suprise June of last year and can't thank you enough for the great community and care you have created for him and the other residents. My dad lived in CA all his life and has lost home for over 35 years. To move him was not an easy task but all the professional and caring staff made his transition a smooth and peaceful one. [Names removed] have been especially kind and thoughtful to my dad and our family. Thank you for a great place for my dad to live during this season of his life.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

Denise, Comments like yours are the best possible confirmation that our efforts to ‘create happiness by providing the finest living experience anywhere’ are paying off. At The Park at Surprise, we strive to give you the best in service and luxury, and it means so much that you have taken the time to share your incredible experience at The Park at Surprise with other. Thank You! - Michael Bergmans, Executive Director


5.0
Kathleen Howe - Resident/client
Independent Living
April 2, 2020
Verified Review
Review of The Park

It's a "wonderful" place that I have chosen! Friendly residents and manager ([name removed]) and all other employees. ...

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

Kathleen, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Kate Dolance - Toured community
Independent Living
March 20, 2020
Verified Review
Review of The Park at Surprise

[Name removed] was very warm and welcoming! This community is beautiful and I loved my tour and look forward to my next visit. Beautiful community with amazing food!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

Kate, At The Park at Surprise, our motto is to ‘create happiness by providing the finest living anywhere,’ and your kind words are nothing short of confirmation that we are doing what we set out to do. We can’t thank you enough for sharing your positive experience with others, it means the world to us. Thank you! - Michael Bergmans, Executive Director


5.0
Kathy Howe - Resident/client
Independent Living
March 18, 2020
Verified Review
Review of The Park

Everything is perfect! Very friendly management and residents. I feel as though I have been here for months and have just moved in on [date removed]. Feel I have made a great decision!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

June 17, 2020

Kathy, Comments like yours are the best possible confirmation that our efforts to ‘create happiness by providing the finest living experience anywhere’ are paying off. At The Park at Surprise, we strive to give you the best in service and luxury, and it means so much that you have taken the time to share your incredible experience at The Park at Surprise with other. Thank You! - Michael Bergmans, Executive Director


5.0
Jamie - Loved one of resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

My mother has lived here several months and everyone of the staff has been extremely helpful. She has come to feel like The Park is truly her home. SHe loves the food and enjoys the varied activities available. I feel secure knowing that she is treated respectfully and that her safety is a priority.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Jamie, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Judy Richards - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

I enjoy being around the residents and living with them. The staff is great and always willing to help. The food is wonderful. The staff is also kind and friendly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Judy, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Jenny Richards - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

Great place, great people, activities all the time, food is out of this world just wonderful place to live!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Jenny, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Dr Nancy G Henry - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

A wonderful "home" and outstanding staff! I researched many locations in the area and waited until this new place was ready!! I am happy to recommend the Park to friends and neighbors (lived in BC Grand 20 years).

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Dr. Nancy, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Anonymous - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

My wife and I moved into this new community in March 2019. We are very happy here the employees are very friendly and helpful. The food is excellent and there is plenty of things to do.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Colette Defrey - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

Great people! Great food! Great customer service! And if something is not great (very seldom!), management works to make sure it becomes great! And always with a smile. My husband and I are blessed to be here! We love it!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Colette, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Cyndi Martin - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

I've been here a month and my new home is fabulous in all respects: apt size (1 bed), dinner meals (served hot, well seasoned) and management/staff (professional, courteous, caring). You won't be disappointed living here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Cyndi, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Mae Streng - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

One of the best in the community. Great to live here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Mae, Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


5.0
Anonymous - Resident/client
Independent Living
October 17, 2019
Verified Review
Review of The Park at Surprise

I have waited to live here for 2 years and I think it is a great place and a lovely community. I have lived in the area for over 20 years. I would recommend it to all I could.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Park at Surprise

October 28, 2019

Your comments and compliments truly made our day. At The Park at Surprise, we aim to offer the best of luxurious independent living, and receiving your ‘seal-of-approval’ means everything to us. Thank you for taking the time to share how The Park at Surprise impressed you, it means a lot to us. Thank You! - Michael Bergmans, Executive Director


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Frequently Asked Questions about The Park at Surprise

The Park at Surprise offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Park at Surprise 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (623) 594-9042 to reach a resident at The Park at Surprise.

To reach a resident at The Park at Surprise call: (623) 594-9042



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.