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[name removed] who runs the front all of these people are amazing. My mother‘s been there three months loves it. The place is beautiful, but the staff make it. everyone is extremely friendly and go out of their way for all the people to live there. I’ve never heard one person complain that in itself in the world we live in is pretty amazing.... Read more
Situated amidst other residential communities, The Park at Surprise offers a friendly community environment, ideal for retirement. The independent living community boasts a Spanish-inspired exterior that complements the modern interior to offer residents a stunning place to call home. The surrounding area offers convenience as residents have access to grocery stores, restaurants, medical facilities, parks, and golf courses.
The Park at Surprise is a Koelsch community, and offers the comforts of a luxurious home without the maintenance. Residents get to enjoy a full-service lifestyle with services like fine dining, concierge, housekeeping, wellness screenings, and more.
Residents also have endless entertainment opportunities to continue their favorite hobbies and pastimes. With lifelong learning courses, fitness classes, clubs and social events, residents will surely find their niche.
At the end of every joyous day, residents get to escape to their pet-friendly apartments. Floor plans include options for studio, one-bedroom, and two-bedroom apartments, or casitas. Plus, safety is prioritized with 24-hour staffing, monitored entrances, video surveillance, and more. Residents will surely lead safe, purposeful lives at The Park at Surprise.
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9.5
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36 reviews9.5
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A Place for Mom has scored The Park at Surprise with 9.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Park at Surprise has 36 reviews with an average "overall experience" of 4.8 out of 5.
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[name removed] who runs the front all of these people are amazing. My mother‘s been there three months loves it. The place is beautiful, but the staff make it. everyone is extremely friendly and go out of their way for all the people to live there. I’ve never heard one person complain that in itself in the world we live in is pretty amazing.
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Response from The Park at Surprise
October 2, 2024Hi Gary, We are so glad that your mother is adjusting well and is loving her time at the community.
This is a great place.The staff is great. The food is a 4. It is spotless activities are pretty good.
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Response from The Park at Surprise
July 25, 2024Hi there, Thank you so much for your kind review and honesty about things.
I like living here. Nice people, decent food. It's just much nicer.
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Response from The Park at Surprise
September 21, 2023Thank you for your 5-star review! It's much appreciated.
I am so sad that I have to leave my home at The Park at Surprise. I live in the 2bedroom den style on the 1st floor that is 1100 square feet I believe. My patio and windows face the pretty courtyard, they remind me of my travels in Europe. I am leaving bc my health has declined, I didn't want to bring caregivers into my home to prolong the short term time I have per my Doctor. My Daughter up north in Az wanted me closer to her and to be in a Assisted Living just in case. I understand that is what is needed, but its so bitter sweet. On the other hand, it is time. I have made so many friends here, staff and residents. When everyone on the web or in this building talks about how The Park is like a Family...well its because it really is. I have friends that live at other buildings like this, I visit frequent for Bridge games. This place place really does feel warm and welcoming. You feel safe, you feel valued. We are all honored by the staff but not on a pedestal, its just different here.
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We have been a part of The Park at Surprise since [date removed], pretty much from the beginning. Me and my husband moved from Sun City Grand from a large home, did not even think about moving. Until we came and saw this place and the people in it. We are past our three year mark now, and we couldn’t be more happier. We are definitely not going anywhere. The staff here is family to us, just like the other residents here. The food is amazing, the activities is always outstanding, all the way down to the magnificent housekeeping. [name removed] has been with the building from the very beginning, he is our confidant but also our adopted son lol. He used to be the Director of community relations over here, now he is in the ED position. That just shows you how this company treats their employees, and it shows through and though. We can’t say enough about our home and extended family. From house keeping to the chef. You all are the rock of this building. Thank you for everything.
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Two months living in Arizona, and at The Park at Surprise. I am blown away how kind, compassionate, caring and always taking the first step forward insuring the residents needs and concerns are met. If you are looking for a most amazing independent retirement living home, I highly recommend you check out The Park at Surprise. The home feel will really make you feel their slogan...which is...Welcome Home!!!
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Place was very nice, clean, well laid out for resident, provided activities for residents to participate. Tour guide was very personable and enjoyable to be with. Stopped along the way to give time to visit with residents and ask for their experience's.
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We were very impressed with the community but even more impressed with the staff. [name removed]specifically showed compassion, understanding, and is just an awesome person. She made the difference.
Amazing - made me feel welcome. Felt like family had a great youthful vibe. Clean. Respectful interaction. Were priced for the services - affordable.
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This is a beautiful facility with gorgeous units. Everything is magnificent here. The staff is friendly. It's kept very clean. Units have huge bathrooms. The only downfall for us is that there's no green area for the residents. Which is important, especially for residents with pets. It's more expensive than most other places we saw in the area.
[name removed] was our tour guide and she provided us with an excellent experience of what The Park has to offer. [name removed] was very knowledgeable of the amenities and provided us the opportunity to view many of them, including the theatre, the Bistro, the woodworking shop, the bocce ball court and many others. She also answered all of our questions. If you have time, it is a great experience.
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Response from The Park at Surprise
January 5, 2022Jerry & Barbara, Thank you so much for the positive review about your short time with us! At The Park at Surprise, we strive to 'create happiness by providing the finest living experience anywhere' and are so happy to know we have exceeded your expectations! Your comments and compliments are a gift to our staff and our community. If you have any additional questions, please always feel welcome to reach out to us!
My mom was very impressed with The Park at Surprise when she came to tour it. She is very happy with her experience at the facility.
Response from The Park at Surprise
December 13, 2021Thank you for your positive review of The Park at Surprise! At our community, we strive to give you the best in service and luxury, and it means so much that you have taken the time to share your incredible experience with others. Thank you again!
After helping a friend move into a similar facility, I am amazing at home caring and involved the staff at The Park is. They go that extra mile and make sure you are having a great experience living in this community.
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Response from The Park at Surprise
November 16, 2021Jeffrey C, Thank you so much for your kind review on how The Park at Surprise! At our community, we aim to offer the best of Signature Independent Living possible. Going above and beyond for our residents is a pleasure. Thank you for taking the time to share how our community impressed you! It means so much to us.
This s is a nice community and we are glad we choose this one for my loved one. The staff are great at the community. They have a lot of activities available for the residents.
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I chose The Park at Surprise because of the appearance, the friendly staff members, and the food. The meals here are chef prepared and I really enjoy them. The apartment sizes are very good. I would recommend to others looking.
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One of the biggest perks is transportation is available for any dr. appointment. The community just feels like home. The staff took the time to talk to us and just talk and we felt welcome. The staff is very friendly and so is the residence. The community is also pet friendly I would recommend this community to others based on our experience.
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I wouldn't recommend this community to others, The community told me I would qualify for a housing allowance from the VA and I wasn't able to qualify and they told me I would have to leave and wouldn't work with me at all.
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I chose The park at Surprise because I liked the location, it is close to golf courses and such. The apartment sizes here were a little bit on the smaller side and the food here was just mediocre. I was told before I moved in that I would get an allowance for the veterans administration and that never happened, so I did have to end up moving out, it is a very expensive facility. Overall, I would not recommend.
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Great place to live. Food is fabulous. All the staff so friendly and helpful. I highly recommend this place.
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This is the perfect place to live for people 55 and older. During the week, two meals are provided each day. On the weekends breakfast is provided and the Victory Bistro is open for sandwiches. Light housekeeping is provided once a week. My husband and I enjoy living here. We are never bored. All the staff members starting with [name removed] on down are helpful, kind, caring, considerate and hardworking people.
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See what the neighborhood has to offer and what’s nearby:
The Park at Surprise offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Park at Surprise 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (623) 594-9042 to reach a resident at The Park at Surprise.
To reach a resident at The Park at Surprise call: (623) 594-9042
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.