The Park at Surprise

I like living here. Nice people, decent food. It's just much nicer.

I am so sad that I have to leave my home at The Park at Surprise. I live in the 2bedroom den style on the 1st floor that is 1100 square feet I believe. My patio and windows face the pretty courtyard, they remind me of my travels in Europe. I am leaving bc my health has declined, I didn't want to bring caregivers into my home to prolong the short term time I have per my Doctor. My Daughter up north in Az wanted me closer to her and to be in a Assisted Living just in case. I understand that is what is needed, but its so bitter sweet. On the other hand, it is time. I have made so many friends here, staff and residents. When everyone on the web or in this building talks about how The Park is like a Family...well its because it really is. I have friends that live at other buildings like this, I visit frequent for Bridge games. This place place really does feel warm and welcoming. You feel safe, you feel valued. We are all honored by the staff but not on a pedestal, its just different here.

We have been a part of The Park at Surprise since [date removed], pretty much from the beginning. Me and my husband moved from Sun City Grand from a large home, did not even think about moving. Until we came and saw this place and the people in it. We are past our three year mark now, and we couldn’t be more happier. We are definitely not going anywhere. The staff here is family to us, just like the other residents here. The food is amazing, the activities is always outstanding, all the way down to the magnificent housekeeping. [name removed] has been with the building from the very beginning, he is our confidant but also our adopted son lol. He used to be the Director of community relations over here, now he is in the ED position. That just shows you how this company treats their employees, and it shows through and though. We can’t say enough about our home and extended family. From house keeping to the chef. You all are the rock of this building. Thank you for everything.

Two months living in Arizona, and at The Park at Surprise. I am blown away how kind, compassionate, caring and always taking the first step forward insuring the residents needs and concerns are met. If you are looking for a most amazing independent retirement living home, I highly recommend you check out The Park at Surprise. The home feel will really make you feel their slogan...which is...Welcome Home!!!

Place was very nice, clean, well laid out for resident, provided activities for residents to participate. Tour guide was very personable and enjoyable to be with. Stopped along the way to give time to visit with residents and ask for their experience's.

Amazing - made me feel welcome. Felt like family had a great youthful vibe. Clean. Respectful interaction. Were priced for the services - affordable.

[name removed] was our tour guide and she provided us with an excellent experience of what The Park has to offer. [name removed] was very knowledgeable of the amenities and provided us the opportunity to view many of them, including the theatre, the Bistro, the woodworking shop, the bocce ball court and many others. She also answered all of our questions. If you have time, it is a great experience.

After helping a friend move into a similar facility, I am amazing at home caring and involved the staff at The Park is. They go that extra mile and make sure you are having a great experience living in this community.

This s is a nice community and we are glad we choose this one for my loved one. The staff are great at the community. They have a lot of activities available for the residents.

I chose The Park at Surprise because of the appearance, the friendly staff members, and the food. The meals here are chef prepared and I really enjoy them. The apartment sizes are very good. I would recommend to others looking.

One of the biggest perks is transportation is available for any dr. appointment. The community just feels like home. The staff took the time to talk to us and just talk and we felt welcome. The staff is very friendly and so is the residence. The community is also pet friendly I would recommend this community to others based on our experience.

I wouldn't recommend this community to others, The community told me I would qualify for a housing allowance from the VA and I wasn't able to qualify and they told me I would have to leave and wouldn't work with me at all.

I chose The park at Surprise because I liked the location, it is close to golf courses and such. The apartment sizes here were a little bit on the smaller side and the food here was just mediocre. I was told before I moved in that I would get an allowance for the veterans administration and that never happened, so I did have to end up moving out, it is a very expensive facility. Overall, I would not recommend.

Great place to live. Food is fabulous. All the staff so friendly and helpful. I highly recommend this place.

This is the perfect place to live for people 55 and older. During the week, two meals are provided each day. On the weekends breakfast is provided and the Victory Bistro is open for sandwiches. Light housekeeping is provided once a week. My husband and I enjoy living here. We are never bored. All the staff members starting with [name removed] on down are helpful, kind, caring, considerate and hardworking people.

The Park community is excellent in presentation, care, concern, providing "home" for all residents. The administrators and staff always go above and beyond to provide for all involved in this beautiful community. The best of all seven facilities in Phoenix and Sun Cities we checked.

Top-notch facility and staff. The food and accommodations are excellent. We highly recommend this community.