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Overall quality seems to have gone down since new management company took over The concierge is excellent. They are trying to improve on communication with the residents. Maintenance is behind on their work.... Read more
The Orchards at Market Plaza in Plano, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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9.0
Review Score
Review Score
12 reviews9.0
Out of 10
5 star
67%
4 star
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3 star
9%
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A Place for Mom has scored The Orchards at Market Plaza with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Orchards at Market Plaza has 12 reviews with an average "overall experience" of 4.5 out of 5.
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3.9
This place can barely be called handicapped accessible. There are no automatic doors to any amenities. You cannot access the Great Room or inner courtyard in a wheelchair or motorized cart. There is an automatic door between the GR and the courtyard area. But you can't access either area without a key fob and someone holding the door open for you. People need to know this. This property has been unstable since I got here. Ownership changed, all staff has turned over 2x or more. They're cheap and took months to resolve a noise issue.
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Overall quality seems to have gone down since new management company took over The concierge is excellent. They are trying to improve on communication with the residents. Maintenance is behind on their work.
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The Orchards at Market Plaza has very caring staff and residents. However, they do have staff turnover. My sister has memory issues, so change of staff caused some issues, hopefully that is stable with the new management company. Otherwise, it was a very good choice for my sister to live there. There are always many daily activities for interaction. I would highly recommend The Orchards at Market Plaza to others.
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4
Accessibility is an issue. Those with walkers and scooters cannot easily access The Great Room due to a lack of automatic doors. When you actually encounter one they're very nice. Just not terribly accessible. There's no "care" provided here. It's independent living. Meals - none provided. The community has undergone management change. All activities and building services are inconsistent at the moment. Newly hired people may improve this score. Three point eight. The "Value" would be higher if new staff and management can get their footing and address issues. I would absolutely recommend this property. Pet friendly! Ridiculously great location for food, medical, shopping.
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We are so happy with this community. The residents and staff are wonderful. There are activities all day long to keep the residents engaged and socializing with each other. The maintenance team is quick to respond to requests. The management team has been very easy to work with. There is a full kitchen and washer and dyer in the apartment.
5
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5
We are enjoying it! The people have been super nice. The staff have been wonderful. They have plenty of good activities, and we've enjoyed the events. It's a good place to live. We have one neighbor we don't care for, but out of 100 apartments, that's pretty good.
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I chose The Orchard because they were running a special at the time of 2 months rent free and since I was moving out of state that helped my move. The apartment sizes are good and they have very nice amenities. There is a full size washer and dryer in the units and all of the appliances are virtually brand new. The ceilings are about 10 feet tall which makes it feel large. The only complaint I have is there are no full sized bathtubs but I understand why. They have colored parking and also have attached and detached garages that you can purchase. There is a dog park with turf in the back. They also have valet garbage pickup. They have continental breakfast 2/3 times a week and snack at social events, it is high calorie and carb foods so they could incorporate more healthy foods. If you are in 70s and 80s, I would definitely recommend the facility.
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3.5
A great place to live with great people.
We have been here since the Orchards opened in July 2020 and have been very pleased with the property. The staff and members are all great and friendly. The price is very competitive.
A new resident but so far absolutely enjoy us. Very nice
Great place to live. Love the friendly atmosphere
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4.5
Great community
See what the neighborhood has to offer and what’s nearby:
The Orchards at Market Plaza offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Orchards at Market Plaza 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (682) 772-3535 to reach a resident at The Orchards at Market Plaza.
To reach a resident at The Orchards at Market Plaza call: (682) 772-3535
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.