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There was a change of ownership a while back and a lot of staff changes. That was hard. Now everything seems to be running smoothly, I don't know the new staff as well as I did the old. Communication with families seems better.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
46 reviews9.3
Out of 10
5 star
64%
4 star
16%
3 star
11%
2 star
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1 star
11%
A Place for Mom has scored The Monarch at Round Rock with 9.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Monarch at Round Rock has 46 reviews with an average "overall experience" of 4.2 out of 5.
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My dad moved into Poet's Walk about a month ago. We have seen remarkable changes in him since he has been there. He is involved in the activities, something that he did not do at all for the three years previously at another assisted living facility. The staff at Poet's Walk are all knowledgeable about how to deal with those who have dementia and it makes all the difference. Each person there from the director to the chef are all kind and dedicated caregivers. Food is very important to my dad and they have gone out of their way to make meals that he enjoys. The facility itself is new and has many technological advances that help the nurses care for the residents. There are motion detectors in the rooms that tell them if the resident is having a restless night or up many times in the bathroom. From the moment we walked into Poet's Walk we felt welcomed. Each staff member has a smile and a hello for us when we come to visit Dad. Poet's Walk deserves the highest recommendation available and I would encourage others to come check it out if you have a loved one who needs individual care. Poet's Walk gets five stars from me and I think my dad would agree.
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Response from The Monarch at Round Rock
August 31, 2016Thank you for the time you took to write this detailed review. We truly appreciate it!
My dad moved into Poet's Walk about a month ago. We have seen remarkable changes in him since he has been there. He is involved in the activities, something that he did not do at all for the three years previously at another assisted living facility. The staff at Poet's Walk are all knowledgeable about how to deal with those who have dementia and it makes all the difference. Each person there from the director to the chef are all kind and dedicated caregivers. Food is very important to my dad and they have gone out of their way to make meals that he enjoys. The facility itself is new and has many technological advances that help the nurses care for the residents. There are motion detectors in the rooms that tell them if the resident is having a restless night or up many times in the bathroom. From the moment we walked into Poet's Walk we felt welcomed. Each staff member has a smile and a hello for us when we come to visit Dad. Poet's Walk deserves the highest recommendation available and I would encourage others to come check it out if you have a loved one who needs individual care. Poet's Walk gets five stars from me and I think my dad would agree.
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Response from The Monarch at Round Rock
August 31, 2016Thank you for you positive review. We appreciate your feedback.
My father is now living at Poet's Walk and has a much higher quality of life than he did at other assisted living facilities. The staff are all experienced, knowledgeable, kind and loving toward the residents. They include my dad in the activities which he would not participate in at other places. The one on one attention toward residents is great. The staff social worker who is the liaison between residents, their families and staff has helped us and Dad feel comfortable and at home there. Activities are geared to help with memory and brain function and carried out with attention to detail and great kindness. While we were getting Dad admitted, the administrative staff helped us understand the forms that needed to be filled out. They have a physician on duty and there are licensed nurses administering medicines and taking care of the residents. The food is prepared by an excellent and highly qualified chef. They have a van to take residents on outings. It is a new facility that has modern technology built into the rooms to help the nursing staff. We are so pleased to have Dad living there and he is happy there, too! Poet's Walk gets the highest recommendation available from us.
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Response from The Monarch at Round Rock
August 18, 2016Thank you for the time you took to leave such a positive review. We appreciate your feedback.
Brand new (opened June, 2016). 64 apts, only about 6 residents so far, as of 7/23. Lab (dog) was playing fetch indoors and barked several times (loudly). "Founders" $500 off for 12 months for a while more--through August? Very nice facilities. residents looked engaged and happy. No furniture in apts. Private showers in each unit. Closet in apt.
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Response from The Monarch at Round Rock
March 14, 2023Thank you so much for your review!
My mother moved to this memory care facility and she has been treated with the utmost care and thoughtfulness. Everyone we worked with getting her adjusted and comfortable receive my highest recommendation.
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Response from The Monarch at Round Rock
March 14, 2023Thank you for your positive review and recommendation!
[Removed] sales representative very attentive polite helpful stays in touch. Will not tour or consider until building is completed and [Removed] has had residents staff in operation for at least 4 to six months. This organization sounds promising but we need more than brick and mortar to view before making a decision about our mothers memory care home. We need to see residents living [Removed] and see [Removed]employees programs in action before we could ever consider making this our mothers forever memory care home.
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Response from The Monarch at Round Rock
March 14, 2023Thank you so much for the time you took to leave us a review.
See what the neighborhood has to offer and what’s nearby:
The Monarch at Round Rock offers Studio and Semi-Private. Learn more.
A Place for Mom has scored The Monarch at Round Rock 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (972) 231-3313 to reach a resident at The Monarch at Round Rock.
To reach a resident at The Monarch at Round Rock call: (972) 231-3313
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