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My mom really likes Double Creek assisted living! Staff is extremely helpful and concerned about my mom's wellbeing. Everything is working out great.... Read more
Situated just off of Louis Henna Boulevard, Double Creek Assisted Living & Memory Care is tucked away in the quiet suburbs of Roundrock, Texas. This quiet, spacious senior living community offers care services for varying levels of need, including assisted living and memory care. Each care program and service provided is tailored to the individual, so residents receive the help they need while their independence is supported. Modest luxury, exceptional care, and excellent amenities — you’ll feel right at home in Double Creek Assisted Living & Memory Care.
The team at Double Creek Assisted Living & Memory Care recognizes the importance of shaping care plans and programs to provide just the right amount of care to support independence and overall wellness. Residents can spend an afternoon pursuing intellectual challenges through board games and trivia, breaking a sweat in one of the group exercise classes, or socializing with neighbors at happy hour. Themed events, scheduled outings, and a variety of clubs to join help keep residents engaged and active.
Residents will find the compassionate care staff is available around the clock to assist with a variety of personal care needs, including assistance with daily activities of living (e.g., bathing, grooming,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.1
Review Score
Review Score
33 reviews8.1
Out of 10
5 star
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A Place for Mom has scored Double Creek Assisted Living and Memory Care with 8.1 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Double Creek Assisted Living and Memory Care has 33 reviews with an average "overall experience" of 3.4 out of 5.
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My mom really likes Double Creek assisted living! Staff is extremely helpful and concerned about my mom's wellbeing. Everything is working out great.
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Response from Double Creek Assisted Living and Memory Care
November 1, 2024Thank you for your kind words! We’re thrilled to hear that your mom is happy at Double Creek and that our staff is making a positive impact on her wellbeing. If you need anything else, feel free to reach out!
Our overall experience with Double Creek has been generally positive. It was much more so in the beginning but once they fired [name removed] (director), the turnover became even greater than it already was. Cleanliness is okay. They had a contract with the cleaning service that was subpar. It was disgusting for a time but [name removed]heeded our feedback and that was rectified. Now it's mostly okay. The staff have always been friendly. Our issue has been the turnover. Just when we thought things were stabilizing, we got to experience an entirely new crop of staff, including the director. I believe the quality of care is okay. But my mother-in-law's dementia is pretty severe so we can't know the full extent beyond what we experience. The meals certainly are of good quality. My mother-in-law eats wonderfully there and has a great appetite, which wasn't always the case. Their activities are fantastic! From exercise to entertainment, they've always been very thoughtful about stimulating the residents. The cost has gone up quite a bit. And this was even before my mother-in-law's needs became more.
Response from Double Creek Assisted Living and Memory Care
October 17, 2024Thank you for your feedback and compliments for our community. Because we have the mission of always providing passionate service, passionate cleanliness, and passionate care to the people who call Double Creek their home, some of the details you describe concern us. At your earliest convenience, please email wecare@csrliving.com with your full name and contact information; a member of our leadership team will then reach out to you as soon as possible. We hope to hear from you soon.
I would recommend it. For me I picked them, because they are very close to my house and they accommodated me during what was a fast moving situation
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Response from Double Creek Assisted Living and Memory Care
September 21, 2024Thank you for your recommendation! We’re glad we could accommodate you during such a fast-moving situation. If you have any further feedback or questions, please don’t hesitate to reach out. Your support means a lot to us!
The overall experience is not good at all. The cleanliness is fair and the staff are very friendly but the quality of care is terrible. Our loved one won't participate in the activities. The value for cost would be very good if everything else wasn't such garbage and if they ever did what they promised they were going to do. This has been a most frustrating experience. This is the fourth executive Director that we've had at this place. each one of them, promise that they will get our complaints handled ...they agree they are not as they should be. They are always excuses and so far they haven't achieved any of them
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Response from Double Creek Assisted Living and Memory Care
September 3, 2024As a community built on passionate care and service, the details of your review greatly concern us. We ensure our residents receive the highest level of care and personalized support, and would appreciate the opportunity to discuss your comments in more detail. Please email your full name and contact information to wecare@csrliving.com, and a member of our senior leadership team will respond as soon as possible. Thank you.
I feel, as an employee of this company, even though it hasn't been long, I have a good perspective of the level of care the residents receive at Double Creek Assisted Living and Memory Care. I have witnessed the care staff go the extra mile for each senior they come in contact with. From providing for their basic needs to giving compassionate encouragement to lift the soul. The management team and staff are amazing. The Dining staff are just fantastic, they meet each residents need and their wants, knowing each person by name. The administration staff is beyond belief. Even though they may have stacks of paperwork on their desk and deadlines that need to be met, they drop everything to give a caring hand to all in need. I can truly say I love my job at Double Creek, and I wouldn't want to work any place Double Creek we are reminded that residents are our #1 priority, no matter what is happening in the building or at home.
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Response from Double Creek Assisted Living and Memory Care
August 28, 2024Judine - Thank you for your heartfelt review! We're thrilled to hear that you appreciate the dedication and compassion of our team at Double Creek. Your positive feedback about our care, dining, and administration staff reinforces our commitment to prioritizing residents' needs and well-being. We're proud to have you as part of our team and grateful for your hard work and enthusiasm.
They were very short staffed to the point it was difficult for her to get meals. There were some occasions she didn't get a meal. She did really like the hairdresser
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Response from Double Creek Assisted Living and Memory Care
August 26, 2024Thank you for sharing your honest thoughts with us. Because we hold high standards for our team in all aspects of their service, we take claims of missed meals very seriously and would like to reach out for more clarity about your loved one's experience. At your earliest convenience, please email wecare@csrliving.com with your full name and contact information; soon after, a member of our community's executive leadership will reach back out to you. We appreciate your time.
There is room for improvement
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Response from Double Creek Assisted Living and Memory Care
August 21, 2024Thank you for taking the time to provide feedback regarding your experience at our community. To share more information and start a conversation with the team, please email wecare@csrliving.com with your full name and contact information. We appreciate your time.
The staff there do not care. From overnight to day shift the lack of compassion and communication is disrespectful. I’ve heard several different things especially between staff to managers and i regret moving my family in. You can ask 1000000 times for something to be added to their services but it never gets done and puts our loved one in danger. There’s so many communities in round rock PLEASE MOVE THEM TO ANY BUT THIS ONE
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Response from Double Creek Assisted Living and Memory Care
August 13, 2024Thank you for taking the time to share your experience. As a community built on passionate care and service, the details of your review greatly concern us. We ensure all our residents receive the highest level of care and personalized support. We would appreciate the opportunity to discuss your comments in more detail. Please email wecare@csrliving.com, and a member of our senior leadership team will contact you as soon as possible. Thank you.
Mom's room was filthy!!! Her bathing/hygiene schedule was up & down at best. It was a friendly environment & she enjoyed the activities. Her med tech [name removed] was my favorite. The management was in disarray!! Constant employee changes!! At this time I would NOT recommend it until corporate steps in & fixes these glaring issues
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Response from Double Creek Assisted Living and Memory Care
May 23, 2024Andi, Thank you for bringing these concerns to our attention. We take our reviews very seriously and would like to speak to you directly about your mother's experience. At Double Creek Assisted Living and Memory Care, we always strive for passionate service, passionate cleanliness, and passionate care, and the details you describe concern us. At your earliest convenience, please email wecare@csrliving.com with your full name and contact information, and a member of our leadership team will reach out to you as soon as possible. We hope to hear from you soon.
My loved one was previously a resident at Double Creek Assisted Living and Memory Care for a brief time, but she is no longer a resident there. The overall experience was terrible. The only good things about the facility/experience are the cleanliness and the meals. Everything else is terrible. Based on our experience, I would not recommend Double Creek to others.
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Response from Double Creek Assisted Living and Memory Care
May 10, 2024Thank you for sharing your experience at Double Creek. We would like to connect with you directly to learn more. Please message us at wecare@csrliving.com and provide us with your contact information. A member of our executive team will contact you as soon as possible to discuss your concerns in further detail. Thank you.
Wife decribed facility as clean; food good; people nice. From my perspective, DC served it purpose, i.e., a bridge between rehab and home. Staff were firm but gentle with the residents. Biggest down side was speech therapy was promised but not delievered. Found my own. Could use more and upgraded daily activities for the folks. Too much time in mornings and afternoons setting with little or nothing to do. Overall, probably a 3.5 experience.
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Response from Double Creek Assisted Living and Memory Care
April 19, 2024Ken, thank you for sharing your feedback with us. We're glad to hear that overall, your wife found our community to be clean, the food delicious, and the staff kind. Anything below five stars does not meet our standard of excellence and we would appreciate the opportunity to discuss how we can improve your experience with us. Please message us at wecare@csrliving.com and provide us with your contact information. A member of our executive team will contact you as soon as possible to discuss your concerns in further detail. Thank you.
I would recommend Double Creek Assisted Living & Memory Care to a friend.
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Response from Double Creek Assisted Living and Memory Care
February 29, 2024Thanks for your recommendation! We appreciate it.
Unfortunately every community I've experienced is lacking in their ability to treat residents as people who have feelings, opinions, desires and passion. I feel like residents are seen as elderly, frail,near death and their uniqueness is ignored. Staff is there to do a job; serve food, deliver meds. I picked Double Creek because I liked [name removed] (ED)and thought she would be responsive to needs or issues as they came up.
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Response from Double Creek Assisted Living and Memory Care
April 11, 2024Thank you for your feedback. At Double Creek, we wholeheartedly believe in celebrating the unique lives and individuality of each resident. Our staff is dedicated to fostering meaningful connections and ensuring that every resident's feelings, opinions, desires, and passions are honored and respected. We're grateful for your trust in our Executive Director, and we're committed to being responsive to your needs and concerns every step of the way. Do not hesitate to let us know if there is anything we can do for you or your family.
I moved my mother and father there last year. It was a terrible experience. My mother had Alzheimer's and moved into the memory care section and my dad moved into the assisted living side. While his experiences were not good, my mother's were far worse. We moved both my parents as quick as we could to a much better place. Management there does not seem to care.
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Response from Double Creek Assisted Living and Memory Care
January 25, 2024Rick, thank you for bringing your concerns to our attention. We would like the opportunity to speak to you directly regarding your experience at our community. Please message us at wecare@csrliving.com and provide your contact information. A member of our executive team will contact you as soon as possible. Thank you.
The Double Creek Assisted Living and Memory Care community is expensive for respite care. However it is a very nice facility, that has nice rooms for loved ones and there is a lot of opportunity for socializing with others. We would recommend this community to other families based on the experience we have had.
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Response from Double Creek Assisted Living and Memory Care
December 1, 2023Our team appreciates your positive feedback about Double Creek's amenities! We understand that cost is a significant consideration, and we strive to provide value for the services offered. We're delighted to hear that you had a positive overall experience; thank you for your recommendation to other families. If you wish to share more details, please contact wecare@csrliving.com. Thanks again.
Based on our experience with Double Creek Assisted Living and Memory Care, the staff members are very nice and the meals that are prepared for the residents are fine. However they could hire some more staff.
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Response from Double Creek Assisted Living and Memory Care
September 21, 2023Thank you for taking the time to share your feedback about Double Creek Assisted Living and Memory Care. We appreciate your kind words about our staff and the meals we provide. Your input regarding staffing is valuable, and we are continuously working to enhance our services to better meet the needs of our residents. Your insights are essential as we strive to provide a secure and enjoyable environment for our residents.
Double Creek Assisted Living and Memory Care is overall a good place I would recommend the facility to anyone They do or did have some inconsistent management concerns This never caused poor help from the caregivers though The Medicare folks were on the good side. The doctor visit was poor. We ended with the Hospice folks who were the best.
Response from Double Creek Assisted Living and Memory Care
June 30, 2023Thank you for taking the time to share your feedback about Double Creek! We appreciate your overall positive review and recommendation of our community. We'd like to learn more about your experience; at your earliest convenience, please email wecare@csrliving.com with your full name and contact information and a member of our leadership team will reach out to you as soon as possible. We hope to hear from you soon.
The good: Clean environment and caring staff/community. Lots of activities and events and families are encouraged to attend. Variety of meals. Holidays and birthdays/anniversaries are celebrated. For the most part when concerns are raised I feel they are addressed. Sagely app allows staff to send pictures to families and frequent Facebook posts. The not so good: Always seem understaffed in memory care with 1 aide per floor. The caregivers seem stretched thin trying to help sometimes 9-10 residents at a time. Bathrooms are rarely clean. Some caregivers interact with the residents better than others. Communication all around could be better from the staff. You have to advocate for your loved one and visit often to receive the best care.
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Response from Double Creek Assisted Living and Memory Care
June 29, 2023Thank you for taking the time to provide feedback about your experience at Double Creek Assisted Living and Memory Care. We appreciate both the positive aspects you highlighted and the areas where you feel improvement is needed. We are pleased to hear that you appreciate our clean environment, caring staff, and engaging activities and events. We strive to create a welcoming and supportive community for our residents and their families, and it's heartening to know that we are meeting those goals. However, we understand your concerns about staffing levels in our memory care unit. We continuously evaluate our staffing ratios to ensure the best care possible, and we appreciate your thoughts on this matter. In addition, maintaining a hygienic environment is a priority for us, and we will promptly evaluate this area to ensure this goal is being met. Improving communication is also our priority, and we appreciate your feedback in this area. We will review our communication processes and strive to enhance our efforts to keep families informed and engaged. While we strive to provide the best care for our residents, we understand the importance of family involvement and advocacy. Your dedication and regular visits contribute greatly to your loved one's well-being, and we encourage you to continue to engage with our team to ensure the best possible care. Thank you again for your valuable review. We appreciate your perspective and will use it to guide our ongoing efforts to provide a positive and supportive environment for our residents and their families. To share more about how we can help, please email wecare@csrliving.com at your earliest convenience. We look forward to hearing from you again.
I love the facility and the staff are outstanding caregivers! I surprise visit and it's always the same. Clean and friendly. If I have a concern, I can call (I live out of state) and the staff checks on my mom and then lets me know the outcome. There is a doctor that sees to the needs of residents, so I don't have to worry about getting her appointments and the caregivers make sure that she takes her medication. I have eaten the meals myself and they're good! I feel that my mom is safe and well cared for without me being there, which gives me much relief and appreciation. I would definitely recommend Double Creek! I feel extremely fortunate to have my mom in this place where she's well cared for and visited with by the staff. A five star for them, for sure!
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Response from Double Creek Assisted Living and Memory Care
June 27, 2023Glynis, we thank you for sharing your experience and your kind review. We are always here for your mom. Please let us know if you need anything.
The staff is wonderful at Double Creek Assisted Living and Memory Care. The nurses are outstanding. They keep the place very clean. I'm always contacted immediately if there are any issues. They need more menu options for dining. My father tires of the same choices. We take him out to eat as often as possible. The price point seems high for rent. I would definitely recommend this facility to others if the price point isn't a concern.
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Response from Double Creek Assisted Living and Memory Care
June 21, 2023Thank you for your thoughtful review and kind feedback about our community. We love hearing about your experience so we can continuously improve and always provide passionate service to the residents. Thank you for your trust in us to care for your loved one!
See what the neighborhood has to offer and what’s nearby:
Double Creek Assisted Living and Memory Care offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Double Creek Assisted Living and Memory Care 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (512) 839-2823 to reach a resident at Double Creek Assisted Living and Memory Care.
To reach a resident at Double Creek Assisted Living and Memory Care call: (512) 839-2823
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.