The Landmark

I was working at a place called The Landmark and was dedicated to making a positive difference there. I had an idea that I believed would help the facility bring in more residents, so I decided to reach out to [name removed], the CEO. We had a great conversation, and he seemed genuinely happy with the plan I suggested. He even agreed that it would be a great way to improve our facility. However, just a few hours after that conversation, I got a phone call from [name removed]. To my surprise, she was incredibly rude and, without any clear explanation, informed me that I was being terminated from my position. I was shocked and confused. Up to this point, no one had ever mentioned any issues with my performance or conduct. I had been working hard and trying to help improve the company. Prior to this, a woman named [name removed] had falsely accused me of something I didn’t do, and I couldn’t help but feel that this accusation might have played a part in the decision to terminate me.

We had an abundance of problems with The Landmark when my dad was there. They had a lot of turn over and other issues. There were a couple of staff members who really worked hard and took better care off my dad. But there were so many others that just didn't care or weren't trained very well. We ended up moving him to a different facility.

The experience was good. They took care of my mom as much as she would let them. They checked on her pretty regular and they were nice to her.We checked several places. Mom found faults at all but this facility. They had a room she liked available we had her moved in the next day.

It was very clean. They were very good, and always checked on my loved one. The staff was wonderful, and helpful. They were willing to work with me. Make sure that they can, provide special needs for your loved one. It was good value for the money.

The staff went out of there way., and helped to get my loved one out of rehab and into asssited living. They helped resolved a problem, that I did not know how to resolve.

Not pleased with lack of care for my friend who certainly deserved more attention, everyone alot of hot air

My family member currently resides at Landmark and is looking to find a better assisted living place. Three days in a row, they shorted him several of his medications because they ran out of stock. That could be dangerous! When he presses the "call for help" button, the staff takes up to an hour to respond, which could be too late in the case of a medical emergency. When he makes a request or asks a question, often they don't get back to him. Dinner is served around 4:45pm, and breakfast is served at 6:45am ... a 14 hour stretch between meals! They don't make much effort to accommodate my family member's special dietary needs. There are roaches ... I caught one and showed it to the front desk staff. The upsides of the community are: it offers activities for residents, the staff is friendly to visitors, and the common areas are nice. Landmark is supposed to be one of the better assisted living places, so my family member worries he won't find a good quality place elsewhere, either.

The person that you meet first at this community is very efficient and friendly and accommodating, knowledgeable and sincere. Overall she just wanted to please and help in any way that she could with the community and was an all around lovely person. They have activities like music, bingo, outdoor activities and more for the residents to do to stay busy in the community. The people, the nurses everyone is great.

The community is very good and they work well with hospice. They are caring towards the families and residents. They work well with dietary restrictions.

We chose The Landmark mostly because of the location, it is close to family. It is also right across from the hospital. It is in a lovely setting surrounded by big trees and beautiful landscaping. It is not big and glamorous, the facility is on one story and is more homey feeling. The staff are excellent. I feel my mom is getting great care and we would highly recommend them to others looking.

We chose The Landmark because the first point of contact I had was excellent. It was very organized and they were just very helpful in helping us navigate the process. The room sizes here are nice compared to others we looked into. They have been good with communication and I would recommend them to others looking.

The staff is very caring and despite covid, they are very compassionate with both the residence and the families. I would definitely recommend this community to others

My loved one loves eating in the dining room. If my loved one has any problems with food or missed due to appointments the community will fix something special for my loved one. The Landmark is on one floor and have physical therapy center. There are only around 30 residents and everyone knows the families and residents in the community. This has been a blessing to us and my loved one. The community even put a picture of my loved one up with his name on their wall of veteran's. It is the value of being known.

The food is really delicious, It is a clean facility. The staff provides good care tot he residents. They have a little outdoor space. The staff has been very cautious regarding the Covid -19. They have kept the residents safe.

The tour at this community is very nice. We like the staff which is nice and caring. The dining area was nice, but we did not have a meal. The residents seem happy with the care that they are rceiving. We liked this community, but we wanted a location that was closer to home. We would recommend that other families tour this community for the care of a loved one.

Brookdale had a few hiccups with my mom being a new resident. But I hope with time these are fully resolved.