The Heritage at Delray

I would encourage others to check out Grand Villa of Delray West. They are very accepting of all their residents. The community does a great job at meeting the residents needs. The staff is very attentive to families and residents.

I just want to give a special shout out to two great people at Grand Villas West. [name removed] in Maintenance and [name removed] in Housekeeping. They are always willing to help, can’t do enough for my mother and that gives me so much peace of mind. [names removed] you are the best and thank you!

Grand Villa is a larger community with more residents so sometimes communication would be a little difficult, however it was very nice. We thought the rooms were fine, our loved one really liked this community. It is a little older of a facility, he had a one bedroom, we would say it was adequate in size. Our loved one also enjoyed the food. They offered a ton of activities, sometimes he didn't always participate but they had bingo, scrabble, movie nights in the theater with popcorn. They would bring in guest speakers, have poker night, and exercise classes.

We chose Grand Villa of Delray West because of how clean and well managed things seemed to be. My mother already lived not too far from the facility, so she was able to maintain her doctors offices, her hair dresser, all the things about this community were familiar to her. They had a lot of choices on their menu, up until COVID, she was able to have ultimately anything she wanted. They did some wonderful activities during COVID such as they would put chairs in the doorways of each rooms and in the mornings they would open their doors and the staff members would do exercises. They had creative ways to let people still interact while socially distancing. My favorite part about the community would be the care that they gave for the residents and how genuinely concerned they were for their well being. People came in and checked on her, the director knew our names and would greet us when we would visit, they knew my mother and her habits. They really seemed to be interested in making sure that the residents needs were being met and they they were well cared for. It was the best place we could of moved her to.

I would recommend Grand Villa of Delray West 100%. The people have been amazing. My loved one has found friends and she loves it there. My loved one is happy and that makes all the difference. The rooms are lovely.

The staff at the Grand Villa West in Delray Beach has done an absolutely phenomenal job in keeping everyone safe during these trying times. Even before this the Grand Villa operation was first class. But I couldn’t be happier or more proud that the coordinators, staff and everyone involved is making the tremendous effort to keep our loved ones safe, healthy and well cared for.

The entire staff at Grand Villa West has been extraordinary, doing everything possible to get us through these trying times. They gone out of their way to ensure our well-being. We are all very grateful.

[name removed] and I would like to offer our utmost thanks to every staff member at Grand Villa of Delray West, whose names are too numerous to mention, for fear of leaving someone out. This includes Maintenance men, serving staff, housekeeping ladies, and not forgetting the Activities ladies, who do an outstanding job, giving of themselves during these difficult times. to keep us fed, fit and safe These past six weeks have been a test of endurance for everyone. We have survived wars, hurricanes, and other hardships during our lifetime, and we do our darndest to survive this. God bless you all [name removed]

My father moved to Grand Villa West last fall after loosing his drivers licence. I can't imagine what would have happened if he wasn't there during this Corvid 19. They acted quickly to protect the residence from the out side. weeks before the Governor. As time past they put more strict rules. My father gets 3 meals a day brought to his apartment. Someone checks his temperature making sure everyone is ok. Such a great relief knowing my father is being taken care of. But in his own apartment. Its wonderful! Also they communicate with family letting us know what is going on. I highly recommend!

This is a great place. My mom likes it here. She has a nice group of friends and the staff is very professional... Heck! they put up with my mom. LOL!

Very clean with smiling staff and residents. Really nice memory care building.

After looking for an assisted living facility for my Mom, and seeing quite a few places in the Palm Beach County area, we decided on Grand Villa West. My Mom and I couldn't be happier! This is our first experience, and everything is seamless! There is a qualified, extremely nice employee for every detail imaginable. From moving, measuring, maintenance, healthcare,etc....... The sales person even came out to our home to measure furniture for the apartment! Mom has made friends and is extremely happy, and feels safe. I live in NY, which you would think makes this very difficult. However, it has not been difficult in any way. I feel that she is being taken care of in EVERY way! The type, and class of residents are intelligent, nice people, and Mom fit right in! They even have a morning stretch for the residents every day, which is terrific. The food is great, as I have eaten there many times, and guests can stay in the resident's apartments overnight! Grand Villa has made me feel assured that my Mom is being taken care of very well!!!!!

I am very satisfied with the care my mother has received living at Grand Villa West. I moved her in August. The staff has been very helpful and understanding. The challenges one faces when placing a loved one in someone else's care is difficult. Everyone from the ED to the entire staff in the Wellness dept and, the on sight aids have been wonderful.

My mom is a resident at Grand Villa West of Delray Beach since January 2019. The first thing we noticed was the culture of the community. The entire staff and all the personnel —from the Executive Director to the maintenance crew — are warm, friendly, responsive, kind, energetic and caring. The common spaces and the apartments are impeccable and well maintained. The grounds, including the beautiful pool and courtyards, create an inviting setting. The two dining rooms are lovely and the dining menus are extensive (Mom enjoys the food, especially the homemade soups!) There is a true family feeling and a social atmosphere throughout Grand Villa West. Everyone knows each others’ names and the entire staff is nurturing and love to laugh! It is a joy to visit my mom, because I am made to feel welcome ... I know my mom is adored and well cared for. I deeply appreciate the attentive nature of the staff since I am a distance away. It is a blessing to know Mom is in good hands and I trust that management is devoted to the care and happiness of the residents. I would highly recommend Grand Villa of Delray West to both friends and family without hesitation.

Very Comfortable. People care for each other. Everybody's friendly, food is edible. the helpers are the nicest people in the world even though I haven't met everybody in the world.

I like it a lot. they take good care of the people there. The place is really clean. thank you

The staff at GVW is top notch and always available when I have questions about my mother. [Name removed] is the best!!

For the past 7 years our father was a resident of Grand Villa West in Delray Beach, Florida. My sister and I live in New York and were very concerned about him living alone. We convinced him to sell the house and move into an Independent Living facility. We were very familiar with Grand Villa because my father-in-law, and several other relatives were residents in previous years. Dad finally consented, and it was the best decision he could have made. Grand Villa advertises as being a home, a community, and a family. We can attest to the fact that this is absolutely true. We felt confident that dad was being well taken care of by a competent, caring extended family. At the age of 98, dad recently passed, and the compassion and caring extended to us, his children. [name removed], the Resident Coordinator, [name removed], the Executive Director, and ALL the staff, showed my sister and I the same concern and compassion they show to their residents. We will miss visiting all of our Florida Grand Villa family. Thank you for the past 7 years of friendship and support.

Beautiful building with extremely caring employees

Choosing Grand Villa of Delray West in 2013 for my mother's residence was definitely the right decision. It was a comfort to know that she was happy in her apartment, enjoying her meals, the lovely landscaping on her walks and the helpfulness of the CNA on her follow. Although cosmetic upgrades were make to the building, I felt that improvements on another level were needed. Thanks to [name removed], new executive director in 2016, positive changes were made in staffing, training programs, dining experience, entertainment and activities, and so much more. With the addition of [name removed], resident care supervisor, the wellness center operated more efficiently. I highly recommend Grand Villa West.