My husband and I have had a very pleasant experience admitting his father to The Laurels. The professionalism and kindness displayed by the entire staff is nothing less than phenomenal! When we first entertained the idea of placing my father-in-law in The Laurels, we were met by one of the kindest and very professional sales and marketing individuals. Her name is [name removed]. [name removed] calmed our fears of Dad being in a new environment by giving us a tour of their facility, taking our phone calls with additional questions, and then meeting us on more than one occasion to help us complete forms. [name removed] was an angel in disguise for us! What a professional woman she is! Personally, I have had quite a few years of experience in the long-term care industry and wish I/we could give 10 stars instead of the limit of 5 stars to [name removed] and the staff at The Laurels. I have seen all kinds of facilities and have experienced various nursing teams with other family members in other state... Read more
Find excellent assisted living and memory care at The Laurens & The Haven in the Village at Carolina Place. This community in Pineville, North Carolina (managed by Five Star Senior Living) offers a homey sanctuary in a suburban setting — an ideal backdrop to a great retirement.
With a wide range of available health services, on-site staff ready around the clock, and an award-winning memory care program, you can rest assured that your loved one will always have access to top-notch, personalized care at a moment’s notice.
In the dining room, restaurant-style experiences await in a comforting atmosphere with chef-inspired menu options made fresh. Housekeeping and laundry services can also be provided to create a stress-free retirement.
Explore the surrounding area after consulting the concierge, shoot rounds of pool in the billiards lounge, or join in a fun activity. Art classes, brain fitness programs, live entertainment, and more create an engaging environment that’s sure to satisfy a diverse set of interests.
This community offers studio, one-bedroom, and two-bedroom apartments in multiple floor plans to suit a range of preferences. Each unit can come equipped with wheelchair-accessible features and kitchenettes.
To explore the licensing information and compliance histories of senior...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.8
Review Score
Review Score
27 reviews8.8
Out of 10
5 star
49%
4 star
34%
3 star
4%
2 star
0%
1 star
15%
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place with 8.8 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, The Haven and The Laurels in the Village at Carolina Place has 27 reviews with an average "overall experience" of 4 out of 5.
4.2
4.3
4.0
4.0
3.9
3.9
3.9
My loved one was there for a short period of time. They tried to accomodate my loved one, with the food. It's expensive but it's a good place. I was satisfied during the short period of time, that my loved one was there.
5
5
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No data collected
5
4
We had a very positive experience with The Haven and The Laurels. The food was good here as well. I would recommend you check the community out for your loved one. The staff communication with the family was very good. There were three meals a day served and the resident had choices to choose from. The community is able to work with dietary restrictions. They were able to provide medication management, dressing, bathing assistance, and hygiene care.
5
5
5
5
5
5
5
We had a great tour experience with The Lauren and The Haven. The facility was very nice but the rooms in memory care did not have closets and I found that odd. Other than that it looked like a great place and we loved the staff!
I removed my loved one from this facility after [dates removed] when a staff member threatened my loved one with physical harm. After [dates removed] I was informed I needed to have 24 hour care for my loved one in addition to the assisted living care they provided. I spent 18 hours a day in this facility for [dates removed] and was appalled at what I saw. The nurses were sub par, the food was inedible. They were grossly understaffed. At night there was 1 staff person to 19 people. It was not a SAFE place for your loved ones.
2
2
1
1
2
2
1
Our family had an in person tour and The Laurels is a phenomenal place, it is set up amazingly. In the middle there are shops for the residents, different boutiques and even ice cream parlors. They have really high skylights so the entire community it is so bright and airy. It helps those with dementia or Alzheimer's have a better perception of what time it is.
We went with The Laurels & The Haven because of our first impression of the facility and the people. It is set up in a way so that it is a stimulating environment for the residents. They have plenty of space to walk around but they are safe and cannot get out. They are in a group setting and some of the residents do not have family so they really make it feel like a big family. The staff and med techs are wonderful for the most part. I feel that sometimes they are understaffed especially for the type of care they are providing but they are great. I would highly recommend them to others who are looking.
5
4.5
5
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4.5
5
I liked the facility. It was very nice, clean, and up-to-date. It was in our top two at decision time. But they weren't able to work with us on the price. And another downside is it was a bigger community than I would have liked for our loved one.
See what the neighborhood has to offer and what’s nearby:
The Haven and The Laurels in the Village at Carolina Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Haven and The Laurels in the Village at Carolina Place 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (704) 540-8007 to reach a resident at The Haven and The Laurels in the Village at Carolina Place.
To reach a resident at The Haven and The Laurels in the Village at Carolina Place call: (704) 540-8007
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.