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Dining room has been closed off and on due to staffing issues. Activities offered include bingo, holiday parties, etc. They had a price raise of 10% since the beginning of 2022. That was a large increase. Hopefully, they can bring in more staff with the increase alone. Make sure you ask marketing about the increase. We were told 3% increase. It ended up 10%. The only issue we had was their pharmacy. Our loved ones bill was done on a 30 day basis versus getting her medicine every 90 days outside of the facility. I would check around for pharmacy options due to blister packs, etc. All in all 9/10. They worked hard to get her qualified for her insurance. They have dermatologist comes to see her, pediatrist, she goes to the beauty shop their, physical therapy, etc.... Read more
Neighboring the expansive Atrium Health campus, one will find The Charlotte — the ideal senior living community offering independent living, assisted living, memory care, and respite care services. Situated on a lively, tree-lined street, the classically modern community welcomes residents and visitors alike. Nearby, residents can explore numerous stores, dine at a variety of restaurants, or hit the putting greens at the area’s golf clubs.
The Charlotte is beautifully designed and it incorporates charming, vintage designs that help residents feel at home. With 30 years of experience in the senior care industry, the community offers top-of-the-line care services and amenities. Residents enjoy meals in the gorgeous dining room, workouts in the wellness center, and leisure time in the courtyards, libraries, and living areas.
The independent living option enables residents to lead a freeing lifestyle without the hassle of cooking, cleaning, driving, and maintenance. The assisted living option also allows residents to retain independence while caregivers offer services catered to their needs. Lastly, the memory care option features a nationally recognized program called Reflections that focuses on helping residents with dementia lead supported, engaging lifestyles.
Residents may choose from studio and one-bedroom options for living quarters, and they’re welcome to bring...
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3.8
(51 reviews)Studio, 1bd
Welcome to Summit Place of Southpark Assisted Living and Memory Care Community located in the Southpark area of Charlotte, North Carolina. The moment you walk in to Summit Place you become a part of our family. Relax in a cozy chair, shop the nearby stores or enjoy one of our many stimulating...
4.2
(57 reviews)Studio
Welcome Home to Legacy Heights of Charlotte. We are located in South Charlotte's beautiful Ballantyne area, close to neighborhood shopping malls. Our community offers Assisted Living as well as our award winning Bridge to Rediscovery, Montessori-based memory care program. We also offer Respite...
4.0
(41 reviews)Studio, 2bd, Semi-Private
Bank on having the time of your life at The Pines on Carmel Senior Living, where a full calendar of activities and social programs, in addition to apartments with thoughtful amenities and services, offers a rewarding, enriching lifestyle. Our community provides Assisted Living and Memory Care in...
3.9
(96 reviews)Studio, 1bd, 2bd, Semi-Private
Our foundation is belief in the sacred value of human life.Our Mission: To champion the quality of life for all seniors!Sunrise Senior has been caring for seniors for 35 years, we are all over the US, in the UK & Canada.We believe that the community you choose should be a good fit for the...
4.3
(50 reviews)Studio, 1bd, Semi-Private
Lease by October 29 and get $1,000 off your rent for the first three months. THAT’S A SAVINGS OF $3,000!*We are continuing to admit new Residents, where possible and appropriate, to help residents and families in need. We will do all we can to help those who are in need of our services now and...
4.0
(73 reviews)Studio, 1bd, 2bd, Semi-Private
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...
4.1
(44 reviews)Studio, 1bd, Semi-Private
Do More, Live MoreIt’s time to build your best life, and we have just the place to do it. We are a beautiful care community for seniors, offering the best in assisted living and memory care services. We provide just the right amount of support, enabling each resident to pursue their passions,...
4.1
(92 reviews)Studio, 1bd, 2bd, Semi-Private
Care Today, Care TomorrowIf you’re ready to exchange the burden of things like cooking, cleaning and laundry for a community that offers exciting activities and events, custom care that meets your specific needs and amenities and services that resemble life at a destination resort rather than a...
3.4
(16 reviews)Studio, 1bd, 2bd, Semi-Private
If you happened to be at The Laurels a few weeks ago, your perceptions might have been changed. You would have seen our residents donning motorcycle helmets and spinning around the neighborhood with a caring group of Harley Davidson enthusiasts. At The Laurels we celebrate age by offering...
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We placed a family member in The Charlotte AL in 2021. Nice facility with lovely interiors. The family member brought potential challenges, but we were confident she would acclimate well. Almost immediately, there were growing problems. The accounts of what we personally saw and heard from the family member and the staff differed significantly. Inconsistencies seemed to abound. We were making calls to the County Ombudsman, who was familiar with the Executive Director. Eventually, we had to get outside help to have her placed in another facility. We learned the hard way about 'State Scores' in AL facilities. It was a stressful, unpleasant and expensive process.
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Had heard very promising feedback from friends whom have family or had them at The Charlotte in the past. Seemed the day we visited for the tour that you could tell staffing was short handed or staff had not shown up for the day. The facility needed a deep cleaning and had that smell that everyone thinks of when dealing with elderly residents. Just felt it could use some deep cleaning and refreshing otherwise everything seemed very nice.
The care has been challenging, but it looks like it's going to improve.
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Dining room has been closed off and on due to staffing issues. Activities offered include bingo, holiday parties, etc. They had a price raise of 10% since the beginning of 2022. That was a large increase. Hopefully, they can bring in more staff with the increase alone. Make sure you ask marketing about the increase. We were told 3% increase. It ended up 10%. The only issue we had was their pharmacy. Our loved ones bill was done on a 30 day basis versus getting her medicine every 90 days outside of the facility. I would check around for pharmacy options due to blister packs, etc. All in all 9/10. They worked hard to get her qualified for her insurance. They have dermatologist comes to see her, pediatrist, she goes to the beauty shop their, physical therapy, etc.
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I think they're doing the best they can. But part of the problem is my parents started in December, which was right before that big Omicron Covid outbreak. So there have been a lot of challenges, including turnover in staffing, which creates problems. The residents are not being cared for consistently by the same people, and I think my parents likely would have adjusted better had that not been the case. Also cleanliness has been an issue in the residents' rooms - again due to Covid - although the common spaces are fine. And my parents do like the food.
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I like the Charlotte because I have a nice apartment, the people are kind, the staff are helpful and nice. The food is good. It's better than living at home because here people do things for me. I would recommend it.
Nicest place my children can find for sure. Food is great, taking care of my husband, love it, everyone cares about us. Happy Holidays 2022
My loved ones currently live at the Charlotte. They are very happy here. The staff is friendly and helpful! They have made new friends with the residents.
I think it is good.
I am a caregiver that visits this facility regularly, Staff is always friendly and helpful. The facility is always clean and orderly. It seems to be a well kept place with happy residents.
It is a place to help you understand yourself.
Well pleased with love and help from employees. I like it here.
I thoroughly enjoy the community and the people here.
I have found The Charlotte to be one of the best places for senior to reside the staff is very caring and patient with the residents. I am a vendor working at The Charlotte. The staff here treat me like family, making the company a great working environment.
I am happy here. the people do everything to make things work smoothly. The food is good. Servers are friendly. The caregivers and medicine people are careful an efficient.
The staff is extremely friendly and attentive, The facility is always pristine and well kept. Most of all, my friend who lives here is very happy here.
I love living here the staff takes good care of me. I like participating in the activities and making new friends.
Very nice place to be!
I'm happy here.
This is probably as good as you are going to get for a good place for your loved one. It is a little higher in price and take a bit of adjusting to get used to but it is well worth it. My loved one is very happy there.
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See what the neighborhood has to offer and what’s nearby:
The Charlotte offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
The Charlotte has received an average review rating of 4.4 based on 22 reviews. See all reviews.
Call (704) 815-9000 to reach a resident at The Charlotte.
To reach a resident at The Charlotte call: (704) 815-9000
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.