The Grove

Everyone is so friendly that works there. Once my mom got used to the day to day activities and made friends she has been happy. She’s eating better, getting out and seems happier. As a family we are happy she is safe and is getting the help she needs.

I did find it was the least efficient during transition of ownership and she had passed b4 Grove took over. She broke her hip from a fall in the night to the bathroom alone. She had Dementia, so should not have been going to bathroom alone. So, I question the rounds of how often patients were being checked for safety and needs in the night.

I have had friends ask me and I am highly encouraging them to consider the Grove. I'm speaking to one about it tomorrow. The staff at the Grove is incredible. The fact that a large part of the staff are still there from when my father lived there from 2012 until he passed to heaven in 2015 is a testimony to the type of organization and caring in that community. To be hugged on and loved on by staff when we moved my mom in was so helpful in our own stress of finding the right place for her. She made her own choice but we were so happy she chose the Grove. Already the staff has been incredibly flexible to my mom's needs and [name removed] the chef made a special gluten free meal for our family in the family dining room the day we moved her in... that kind of special attention can't be found everywhere! And the fact that the Grove has cared for my dad's cat for the last 8 years is a testimony of their "people centered" services!

My mother in law didn't participate in the activities, she basically was a recluse by her own choice. The quality of care...my only concern was that the staff were not always on the same page. My MIL needed more than the average care for an Assisted Living facility, so it might have been more appropriate to have put her in a Skilled Nursing facility....but she adamantly refused to go to one. I don't think she ever adapted to being there. Her health declined rapidly and we lost her after she was in there for 3 1/2 months. But we don't blame the facility. They were very supportive and accommodating when hospice had to be called in. And extremely helpful during her hospice care. It's a great facility overall. Had her health and mobility been better, she might have thrived there. Would I choose this facility if it were me? Absolutely, I would.

My father currently lives at Sunrise of Fresno and everything at this facility has been great. The facility is clean. The staff is reliable and caring. Communication with the family is constant. The nurses are on board to assist my father. I would highly recommend this facility to family and friends.

We have been here about 6 months now, they are changing ownership and going through a transition which is impacting all of ratings which were better 6 months ago. I do feel my mom is overall safe and in good hands as a registered nurse myself.

We picked this community, because it was the only one with an opening at that time. They are average from what I have seen.

The staff is very compassionate, and is willing to help you with anything you need.

Even with the turnover of staff making things confusing at times, they are so very caring to our loved one.

The friendliness of the staff members there really stand out to us and based on our experience so far we would recommend Sunrise of Fresno to others.

I really liked Sunrise of Fresno although the cost for a private room at this facility is over $1,000. plus of mom's current monthly income. I liked [name removed] personality; I did not feel rushed. I would consider Sunrise for my mother as it is located in Fresno, where all of our family resides.

I like to thank the entire staff of Sunrise for the excellent care my friend and companion received while staying in their facility. [Name removed] needed around the clock care for 2 years! The nurses & caregivers took care of him like it was one of their own family member. They try very hard to please all residents with providing meals that are nutritious as well as tasty , Breakfast, Lunch & Dinner. I can only recommend this facility to anyone that needs help with a loved one! Thank you again Sunrise, keep up the good caring work! ????

It is a shame that this facility “triages and assesses” potential residents and assures the family that the care they provide will care for your ailing family member. My dad was allowed to fall the very first day he was here due to orders for care not being passed to the nursing staff. That resulted in a visit to the ER. Two weeks later he was allowed to dehydrate severely which resulted in yet another ER visit. The final incident involved another resident [Removed] my father in his own apartment. This is totally unacceptable care.

I thought the staff where very organized throughout our tour of this facility and had a lot of great information to provide us with . They answered any questions we had for them and where very patient with my mother. The property was clean and I liked how spacious the dinning room as well other common areas where. It was just not the right location for us in the end decision but I would recommend it to anyone.

I have no complaints about the tour I had taken of this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan they had as well as other amenities available for the residents.It was just not the right fit in the end decision for my mother.