Oakmont of Fresno

It's all 5s it would be nice if there wasn't so many extra little charges but so far all 5s and we would absolutely recommend this community to other families based on the experience we have had so far.

I would have to give Oakmont of Fresno a 4 to call categories, but with that being said my mom is very happy there. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

I wrote a 5 star review on this site for Oakmont in 2016. I need to get it removed, because now Oakmont is one star at most. I'm a positive person as you can see from my old review. My Father lived here since 2016. It has gone down hill in the last few years. Staffing is so low, which means residents are totally ignored, given attention, or proper care. When I'd visit he was ver checked on or when I left it took 10-15 minutes to find staff to let me out. If you complain they charge you more money, but you never see more staff added. I am not happy with the current management. TV is the main activity in that crowded front room. The garden and dining room is often closed. The residents at Oakmont seem, unhappy, agitated, or drugged. That was how my father became. In the new place he is so happy. He is treated like family with hugs, laughter, smiles, dignity, and conversations. He did not get this at Oakmont. Observe often, research, and don't believe what they tell you.

The staff work hard to make the residents comfortable and happy. I would recommend Oakmont of Fresno to others.

I'm happy with Oakmont. It's a very friendly and caring community all of the employees seem to like their jobs and the management also the office doors are right in the lobby and open which I can't say for [ facility name removed]

Memory care is filthy. Save your money this place is expensive, dirty and subpar. There's a complete disconnect at this facility where staff don't want to clean anything or even shower residents because they rather watch YouTube on their cell phones. If you want your loved one to be rudely spoken to by new employees on Night Shift who don't want to identify themselves or wear name tags this is the place for you. If you're okay with your family contracting fungal, Uti and sepsis infections and residents having injuries saying female staff beat them on the head; you've definitely found the right place.

I have already told friends about Oakmont of Fresno. This is a great community and if I could live here, I would. The management really care about the residents and families. The staff communication with the family is good. There are times I do have to call a few times to get an answer to my question here or there. However, if [name removed] gets involved the staff are quick to respond.

It was a huge adjustment but it is a good place for mom to be because she receives support and care from the staff and residents since my dad passed away. They have done a good job if we have had any questions or concerns. They have gotten her very engaged in the activities so that has been great. The staff will sometimes take a snack in her room and just go and visit with her and that really means a lot. It is expensive but we feel it is worth it for the quality of care she is receiving here/

We have had some meals there ourselves and the meals and dining service is very good, we were happy with what was served and our loved one is happy and if she is not happy with something they are serving they will make her something else. Our loved one does not participate in the activities but from what we saw was great. It is a little pricier but we still like this community more then others

I have been a Assisted Living resident for three years and despite all the inconveniences brought about by COVID 19 I have been completely satisfied. The staff and care workers go to great limits to take care of what each resident needs. Living at Oakmont is reminiscent of some of the resort facilities I have stayed in. Meals have been truly gourmet.

This place is like a hotel in steroids. The staff are friendly, but maybe it's the time of day that we got there but there we didn't feel very welcomed by the residents as much.

We toured this for my mom It was very beautiful and clean. The staff was very helpful and caring. The menu was wonderful. They do offer a lot of nice activities for the residents to participate. We would have liked this community very much, but it is costly. We do recommend a tour of this community for others.

Oakmont and manager [removed] were amazing when our parents unexpectedly needed to be placed in a home. A sudden medical emergency was such a stressful experience for our family. Oakmont was there for our family. Oakmont was there for us in every way imaginable. Words can not express our gratitude. Our parents are settled in now and very happy in their new home.

Oakmont and manager [Removed] were amazing when our parents unexpectedly needed to be placed in a home. A sudden medical emergency was such a stressful experience for our family. Oakmont was there for us in every way imaginable. Words cannot express our gratitude. Our parents are settled in now and very happy in their new home.

We have had an amazing experience at Oakmont. The love the staff has for the residents and their pets is the most admirable trait and I feel comfortable leaving Mom in their care.

After having both my my mother and father at Oakmont of Fresno for nearly a year I could not be more satisfied with the quality of care, the friendly atmosphere and the dedicated support from the staff and leadership. I can speak to both levels of care as my mother requires 24/7 and my dad is in assisted living. My father has thrived in the invironment. After living in his own home for 62 years he found the Oakmont experience to improve his daily life. My mother has required many special services and all were wonderfully and professionally provided by Oakmont of Fresno. Truly a 5 Star staff and facility.

A beautiful place and staff seem very dedicated to the care of their residents. Close to my home. Mom's income is limited. I'm exploring how long her savings would last with the increased amount I would have to draw from it in order to put her there.

This is a lovely community and I really like it. My mother is a little difficult to deal with. They have really gone above and beyond for us. She has a lovely apartment and she is cared for very well. They are very accommodating. The responsive time of the nurse is great. There are very good activities offered. It is a great community and I would recommend it.

Very nice facility, but a bit expensive for the size of the units - no rooms with patios or balcony and no view.