The Gardens of Virginia Beach

All categories rate a score of 5. It's been a great relationship for sure with my Mom ultimately being the greatest benefactor. We would recommend this community to other families based on the experience we have had so far.

Everything was explained well. The place is very nice. I wish my mom n law was there instead of [facility name removed]. I think the Gardens is much nicer and more affordable. My only issue there was when Ward fell . 1 they didn't call me right away and 2. They didn't honor the instructions to send him to ports naval hospital. Said ambo must go to closest. I'll never know if they would have taken him to the hospital with his doctors and medical records if he would have lived longer. He had horrible care at the local hospital and died 10 days later. If they had called me when they found him things might have been different. I never complained to them as overall I think it's a really good place!! It was the head nurse who made the call. That was my issue. Otherwise I have positive things to say and would recommend it to people

In all categories I would rate the Gardens as a 5. Everyone there was overly helpful and made a stressful situation much more bearable. I will forever be grateful for their services.

Mom needed a great place to stay. She worked hard and raised my brother and I. I wanted to find a place that I would liked to live if it was me. The gardens has surpassed all of my expectations and Mom loves it! The staff is amazing and caring, her room is sunny and welcoming and she loves the food! She said she couldn’t be happier!

I would say that they have done an excellent job with our unique situation. Both my mom and my dad are there, and they have done a wonderful job managing conflict between them, and caring for the different levels of me that they both have. My dad needs a very high level of care as he's immobile, and their staff is always on the ball with taking care of his every need. And my mom has memory issues and they do a great job managing that as well. They both seem very happy, and management has always worked with us for anything we need. They seem to enjoy the food almost every single day, and we are blessed to have this place for my parents. Also, it is an excellent value compared to many others that we looked at.

Since my brother first moved to The Gardens of Virginia Beach, the faculty turnover seems to have been high. Because I live out of town, it's difficult for me to speak with someone at the facility concerning the status of my brother. I must say though, that the permanent staff did work with him patiently to help him get adjusted to his new surroundings. Overall, the facility has been a good place for my brother to live.

The staff care about what they do and who they are doing it for. The food is outstanding. The facility is not too big and overwhelming. The rooms are a very good size. It is an older facility, but they know that and are upfront about it. All of the other positives made it feel like it was the right place.

My loved one moved out. The memory care unit is full, and they put people who who should be in the memory care unit in the regular rooms. There were physical altercations in the dining room on more than one occasion between staff and residents. We had repeated issues with access to get into the building after 7:45 PM.

There's a good community of people for social butterflies, there's almost always a friendly group hanging out in the lobby. The staff is friendly too. Housekeeping is good, the room isn't usually too messy but she is a messy person so it's hard to keep up. The meals are good quality, sometimes she says they're not good or too tough but usually she likes them

Most of staff are friendly. My wife has Alzheimer's, will not let staff help her, and they do not push her as much as they could to shower and change clothes regularly. Unless I ask questions or point out concerns, there is no feedback on how my wife is doing. Housekeeping is not very good. Meals are acceptable. If a resident needed individual attention, I would not recommend the Gardens. Feedback on residents progress or status is poor.

My loved one is currently a resident at The Gardens of Virginia Beach and things have been very good overall. I would probably recommend this facility to others, though it is a little bit costly.

They have been really good and [name removed] is loving living there. we just had some issues with them automatically taking the payment out every month. Facility is always very clean and they recently updated the inside [name removed] made it very easy to enroll [name removed] and has always been super helpful [name removed] loves the food there They were great about getting [name removed] involved from the very beginning and made the change a lot easier for her

The staff was amazing and made me feel at ease putting my husband there. The laundry ladies seemed nice, the few I met though some of course seemed like they didn't really love their job(kinda see that everywhere these days). The floor nurses were super nice friendly and welcoming. My husband only lived there for a short time before he passed away, but in that time communication was good with the staff. The move in was super easy. They loaned us a dolly and gave us all the time in the world to decorate the room. We moved him in 2 days later. All the moving process was easy. Once he passed, they didn't put any pressure on me to move his things out either. He seemed fine with the food, though his appetite decreased as his dementia progressed. I would absolutely recommend The Gardens to anyone looking for Assisted Living or Memory Care!

We love it and my parents seem to have a great time socializing - especially my mom! She is very social and it's great that they have tons of activities planned every day. We chose it because the price was very reasonable, and they seemed to have a fun, very social atmosphere. The Gardens has provided exactly what both of my parents have needed - socialization, fun, and activities for my Mom - and hands on, responsive medical care for my Dad. The best of both worlds!

The facility is clean, open and the lighting is great. The staff is generally friendly and helpful. I like the app that they use for activity information and communication. It provides the calendar of activities for the day and reports what activities your family member has participated in during the day. However, I do wonder why no pictures are ever posted of my loved one's participation. I would like there to be more communication between the facility and myself otherwise. Because I'm unable to be there personally, when I call to check on my loved one, I would prefer to speak to the nurse on duty and not to the assistant nurse director, who probably has no contact with my loved one.

The staff are very friendly and make an effort to get to know the residents. As far as the food goes, they could use some improvements. More variety of fresh fruit and vegetables, preferably seasonal would be nice. Overall I would recommend The Gardens of Virginia Beach to others.

The Gardens of Virginia Beach is a fine place. The staff is wonderful. It is not a new facility, but my mom has received great care and is has adjusted well.

My love one likes the food very much. They have a lot of activities. They are doing well, and providing a good living environment, and care for my loved ones dailiy needs. They have managed things well and it's a good place