Bay Lake Community

Bay lake is a beautiful, well-kept community. Everyone is so nice there. I came in for a tour for my grandmother and was greeted by everyone we saw. [name removed] the marketing director was very helpful, and informative. [name removed] the Executive Director is very kind. I enjoyed my time while touring. Bay Lake is the way to go!!!

I came in for a tour after looking at multiple other communities for my mother, and I was very impressed. Not only was it a well kept community, but everyone I encountered was very friendly. The apartments are updated and neat. They seem to have a good team to manage the day to day operations. My mother is not ready yet, but once she is, this will be our first choice.

I have been trying to get a refund from Bay Lake since mid 2023. My neighbor passed in 12/22. No one seems to want to return calls or emails about the situation. Sent his estate one refund with no invoice stating what was included in the refund, and it was not enough. Seems odd they won't return my calls.

Bay Lake is truly the best in Virginia Beach. Staff are responsive and caring. It is a smaller community, which is very beneficial because it provides a more family-like environment and feel. We are pleased here!

This community is a great place to live, the food is fantastic in the amenities are great. The amenities are there our house keepers on staff as well for seven-‘s nursing staff. I cannot recommend this place more.

I attended Bay Lake's Open House last week and I was very impressed. The community was clean and the staff were very professional. You did not feel like you were in a retirement home, it was more like a 5 star hotel! I will be back in the future.

I had a great experience visiting a friend at Bay Lake. The staff were friendly and helpful. My friend seems to be very happy here and his quality of life has improved since moving in. I would recommend checking it out. This is a nice place.

We toured this community and was offered to stay for lunch. It was delicious and the staff were very friendly! It is clean and very bright. It feels welcoming and homey. I would recommend taking a tour here!

This is beautifully kept community. I have known many friends over the years who have lived here and were very satisfied. It seems a lot of the staff members stay, which is always a plus. Bay Lake will be at the top of my list when I am ready for a retirement home.

This is a very nice senior living. Everyone was friendly from the second you walked in the door. The food was delicious and my friend has only great things to say since she has moved here. Great job Bay Lake! I will be back.

This is a very lovely community. I have a dear friend who lives here that I visit often and everyone is always very welcoming and friendly. The meals are delicious and they have lots of activities for the residents. This is a great place!

This community was impressive and superior to other communities I have toured in the area. Everyone was very nice and helpful with all of my questions. The building is well maintained and clean. I highly recommend Bay Lake!

Beautiful community with wonderful people. Everyone is super friendly and caring . Residents are well taken care of. Everyone engages in activities and the food is great such a nice entrance. Everyone always smiling

Bay Lake is a wonderful community. It is clean and you can see the residents truly enjoy living here. They offer lots of opportunities for family members to join in on classes, meals, and events. I would recommend Bay Lake to anyone looking for a retirement community for themselves or a loved one.

I recently came by to look for a family member. Everyone said hello to me and they even offered me to stay for lunch. I have been looking for a little while now and this is the first time I felt treated right. This community is beautiful and this is where I can see my family member at when it is time.

such an amazing community, and the sweetest staff ! everything is always so well put together and kept clean , you always feel so welcomed and loved when you are there ! Would 100% recommend to friends and family !

Very helpful staff! Super sweet! The community has very well maintained grounds. The rooms are beautiful and so are the living spaces. I would highly recommend this wonderful community to anyone who is looking for a home for a loved one.

We moved my father to Bay Lake a few weeks ago from a different assisted living facility. It has made the world of a difference in him. He has expressed nothing but good thoughts about his move. He was very withdrawn and depressed before moving to Bay Lake. He has started to enjoy life more and it has improved his health. He is participating in his physical and occupational therapy with much more interest now and that has improved his mobility. [name removed] made moving to Bay Lake seamless. Any issues we encountered she solved. [name removed], the Director of Nursing, has been extremely helpful. Everything about our move has been positive! Dad has also loved all his meals!!

I moved my parents in on quite short-notice while on a visit home when I realized they were not coping on their own anymore. Their needs were immediately taken into consideration and they were made to feel very welcome and cared-for. Even as dad´s health declined, he was well cared for and all efforts were made to keep him active and comfortable. The staff also looked out for mom to ensure she was participating in activities and were instrumental in helping her begin to get along without him. All staff is incredibly helpful and caring and the environment is very much like a home since a small and intimate community.

I visited Bay Lake for an open house last week and was thoroughly impressed with the renovations but most of all the warm and inviting atmosphere. The residents appear delighted with the new decor but more importantly the the overall service provided by the staff at the community. Look forward to working with this energetic and service minded team at Bay Lake!