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Bay Lake Community

4225 Shore Drive, Virginia Beach, VA 23455
9.9
Review Score
93 reviews

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Anonymous - Resident/client
5.0
Happy Place to Live

Bay Lake is a very nice assisted living. The staff are like family to us. I feel safe and well cared for. I'm proud to call Bay Lake my home.... Read more

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About the facility Bay Lake Community

Bay Lake Community, located in Virginia Beach, offers Independent Living, Assisted Living, and Inspiritas - Memory Care. You'll have peace of mind knowing we are a Retirement Unlimited, Inc community, family-owned and operated in Virginia with a proud 35+ year tradition of providing exceptional care for senior adults.

Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Bay Lake Community is a community within Retirement Unlimited, Inc. properties. See all Retirement Unlimited, Inc. communities.

Pricing for Bay Lake Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Bay Lake Community

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Tue
25
Feb
Wed
26
Feb
Thu
27
Feb
Fri
28
Feb
Sat
1
Mar

Amenities at Bay Lake Community

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Other Religious Services

Reviews
for Bay Lake Community

Write a Review

9.9

Review Score

Review Score

93 reviews

9.9

Out of 10


5 star

87%

4 star

10%

3 star

3%

2 star

2%

1 star

2%

93 reviews

A Place for Mom has scored Bay Lake Community with 9.9 out of 10 using our proprietary review score based on 32 reviews in the last 2 years. Over all time, Bay Lake Community has 93 reviews with an average "overall experience" of 4.8 out of 5.

How we score communities
Cleanliness

4.9

Friendliness

4.9

Meals & Dining

4.9

Care Services

4.8

Activities

4.8

Staff

4.9

Value for Cost

4.8

21-40 of 93 reviews
Sort by

5.0
Shannon McGahan - Industry reviewer
Assisted Living
December 20, 2023
Great Community

Bay Lake is a wonderful community. It is clean and you can see the residents truly enjoy living here. They offer lots of opportunities for family members to join in on classes, meals, and events. I would recommend Bay Lake to anyone looking for a retirement community for themselves or a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ben G - Toured community
Independent Living
December 12, 2023
Everyone is Friendly!

I recently came by to look for a family member. Everyone said hello to me and they even offered me to stay for lunch. I have been looking for a little while now and this is the first time I felt treated right. This community is beautiful and this is where I can see my family member at when it is time.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
sarah l - Industry reviewer
Independent Living
September 14, 2023
amazing experience !

such an amazing community, and the sweetest staff ! everything is always so well put together and kept clean , you always feel so welcomed and loved when you are there ! Would 100% recommend to friends and family !

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mo H - Toured community
Memory Care
August 29, 2023
Beautiful community

Very helpful staff! Super sweet! The community has very well maintained grounds. The rooms are beautiful and so are the living spaces. I would highly recommend this wonderful community to anyone who is looking for a home for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Margaret N - Child of resident/client
Assisted Living
August 24, 2023
Wonderful Experience

We moved my father to Bay Lake a few weeks ago from a different assisted living facility. It has made the world of a difference in him. He has expressed nothing but good thoughts about his move. He was very withdrawn and depressed before moving to Bay Lake. He has started to enjoy life more and it has improved his health. He is participating in his physical and occupational therapy with much more interest now and that has improved his mobility. [name removed] made moving to Bay Lake seamless. Any issues we encountered she solved. [name removed], the Director of Nursing, has been extremely helpful. Everything about our move has been positive! Dad has also loved all his meals!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary - Child of resident/client
Assisted Living
June 28, 2023
Feels like home

I moved my parents in on quite short-notice while on a visit home when I realized they were not coping on their own anymore. Their needs were immediately taken into consideration and they were made to feel very welcome and cared-for. Even as dad´s health declined, he was well cared for and all efforts were made to keep him active and comfortable. The staff also looked out for mom to ensure she was participating in activities and were instrumental in helping her begin to get along without him. All staff is incredibly helpful and caring and the environment is very much like a home since a small and intimate community.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
David C - Toured community
Assisted Living
June 26, 2023
Open House

I visited Bay Lake for an open house last week and was thoroughly impressed with the renovations but most of all the warm and inviting atmosphere. The residents appear delighted with the new decor but more importantly the the overall service provided by the staff at the community. Look forward to working with this energetic and service minded team at Bay Lake!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Shayne S - Child of resident/client
Assisted Living
June 15, 2023
A Great Place for Dad

I moved my dad down to Virginia Beach from Northern Virginia mainly because of Bay Lake. [name removed], [name removed]and the rest of the front office staff immediately made me feel like my dad was a priority and that his needs were of the utmost importance to them. From the tour to the move in date everything was simple, easy, friendly, welcoming, and enjoyable. My dad loves living at Bay Lake and I love the support the staff and nurses provide. I can’t recommend this place enough!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Debbi W - Toured community
Assisted Living
May 25, 2023
Bay Lake

Beautiful facility! Bay Lake is so homey and the staff there is amazing. They truly make you feel comfortable and well taken care of! I would highly recommend this community to anyone who is looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Joe Wool - Toured community
Assisted Living
May 21, 2023
Bay Lake Retirement

Bay Lake is a beautiful community located on shore drive. It's almost a shore drive staple. Locals know it as it has been there for years. The staff are dedicated and the community truly feels like a home. I would highly recommend Bay Lake to anyone who is looking For a community for their family member/loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Alice S - Child of resident/client
Assisted Living
May 18, 2023
Toured

Took a tour and really liked the facilities and the staff. All the staff members were friendly and polite. I really liked the smaller facility because I feel the residents get better care and attention. Needless to say my father is now a resident.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tayler I - Toured community
Assisted Living
April 21, 2023
Bay Lake

A beautiful community. It’s the perfect place for a “home away from home”. The staff is truly so wonderful and it’s been a pleasure to be in the facility. It’s nestled on the shore drive community on the perfect piece of land. Highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mary Broome - Toured community
Independent Living
January 26, 2023
Tour Review

[name removed] was so engaging, informative, and delightful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Brad T - Friend of resident/client
Assisted Living
December 27, 2022
An Excellent Place for Mom/Dad

Bay Lake Community is top notch in senior living. Their programs go above and beyond to keep residents engaged and socialized. The care team shows compassion and does a wonderful job to make sure each and every resident is safe, healthy, and cared for. The community itself is gorgeous and is always clean inside! Definitely the place for your loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lisa Rowlands - Toured community
Assisted Living
November 10, 2022
Exceptional facility

After touring this exceptional facility, I was impressed with the attention and care exhibited by the staff which I encountered. The facility itself is clean, bright and well taken care of. While I did not enjoy the dining facilities, I’m sure that it is equally high quality.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


1.0
anonymous - Toured community
Assisted Living
November 8, 2022
Verified Review
Community Tour

Our tour at Bay Lake was horrific - it was a big disappointment. I made an appointment with them and showed up, but they had no idea I was coming. They found a makeshift person to give the tour and rushed me through in under 30 min. On the tour, I encountered their med cart in the hallway, unlocked. Anyone could have reached in and taken pills. The dining menu was basically cheeseburgers. To show me a room, they found a gentleman who lived there and gave him no choice but to let me come in while he was there. He was visibly very uncomfortable. Had that been my loved one put in that situation, I would have been very upset. In terms of dollar to dollar, they were the highest price for the lowest value of the places that I toured.


2.0
Kate R - Child of resident/client
Assisted Living
September 29, 2022
Looks good however understaffed

The place looks good. However cleanliness is just ok. 20% of the staff cares. The others are just getting a pay check. The management is not good. Does not respond to emails. There is rarely upper management on site over the weekends. They let one of the most caring people that I have ever met go. She begged for support but never received any. She loved the residents and that’s what is missing there. It’s so sad. They lost there management for memory care and have not replaced her. I just pray for the best every day. I could go on and on.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

1


5.0
Holly C - Toured community
Memory Care
September 26, 2022
Friendly Feels

I highly encourage you to visit Bay Lake if you are searching for a community for yourself or your loved one. The residents make you feel welcomed from the moment you walk through the front doors. Everyone here is so friendly form the residents to the staff to the family members! If you plan your visit around lunch or dinner, they will invite you to eat with their residents and try anything off the menu - I visited last Friday and it was hard to choose just one meal out of all the offerings!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
john t - Child of resident/client
Independent Living
September 19, 2022
love it here

the kindest people , they made my father feel right at home . The food is amazing and care is even better .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Micah H - Industry reviewer
Independent Living
July 12, 2022
Welcoming Experience

The Community is such a bright and welcoming atmosphere from the residents to the team. They are all smiling and so engaging! The staircase in the lobby just adds such character to the Community!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


Viewing 21-40 out of 93 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Bay Lake Community

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Bay Lake Community

Bay Lake Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Bay Lake Community 9.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 460-8868 to reach a resident at Bay Lake Community.

To reach a resident at Bay Lake Community call: (757) 460-8868



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.