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The Bristal at North Hills

99 South Service Road, North Hills, NY 11040

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Susan L - Loved one of resident/client
4.5
Wonderful home for mom and dad

Cannot say enough about the staff at the Bristal at North Hills. They all get to know both residents as well as families - not just their names but on a personal basis as well. My parents were so well taken care of and all their needs meet. Staff very friendly - always smiles and greetings to everyone. Great communication between staff and family members - my calls always returned promptly and they reached out to me keeping me updated. Plenty of activities, food plentiful and delicious, place spotless. My parents lived in the wellness area and then my mom in the memory care unit - everyone was so attentive and caring. I had peace of mind 24/7 knowing they were in such good hands.... Read more

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About the facility The Bristal at North Hills

The Bristal at North Hills is nestled into Long Island’s Gold Coast, with access to scenic bays, lush parks, and rich museums. The home is minutes from high end shopping and dining, as well as medical centers, golf, libraries, and churches. The Bristal offers the environment of a luxury hotel, with elegant decor and life enhancing accommodations.

The Bristal features a range of living options, including independent living, assisted living, and memory care. Residents enjoy housekeeping and laundry services, country club-style dining, recreational activities, and personalized care plans. From the classy high-ceiling dining room to the lounge with fireplace and grand piano, every day at The Bristal will feel like an event. The Bristal also contains a library, computer room, beauty and barber shop, swimming pool, putting green, fitness center, bistro, and more.

For residents in need of memory care, The Bristal offers a neighborhood called Reflections. Reflections residents enjoy a secured environment and personalized cognitive support services. The Bristal’s professional care staff are available around the clock to offer each resident the support they need. From support with activities of daily living to more hands-on care, community members are daily offered support that fosters independence, safety, and life enrichment.

State Licensing Information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Bristal at North Hills is a community within Ultimate Care Senior Living Management properties. See all Ultimate Care Senior Living Management communities.

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Amenities at The Bristal at North Hills

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Beautician

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Rabbi
Catholic Services

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Reviews
for The Bristal at North Hills

Write a Review
24 reviews

A Place for Mom has scored The Bristal at North Hills with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Bristal at North Hills has 24 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

No data collected

Care Services

4.4

Activities

4.4

Staff

No data collected

Value for Cost

4.4

Overall Experience
17
5
1
1
0
Date Submitted
0
0
0
Reviewer
0
16
8
0
Care Received
0
24
21-24 of 24 reviews
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4.5
Mom's Son - Loved one of resident/client
Memory Care
February 1, 2014
Great Choice

The building is well maintained and the apartments are fairly spacious. The staff really seems to care and take pride in their work. They greet, schmooze, and engage the residents, and there are always activities and excursions for those who want to participate. Food services are probably their weakest "asset", but then again, I find it hard to believe any single place can always satisfy everyone day in and out. Mom has been there for a few years and management and staff have always been responsive to any issues or concerns we've had, and I know she is well cared for.

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Cleanliness

5

Friendliness

4.5

Care Services

4

Activities

4.5

Value for Cost

4


4.5
Son - Toured community
Memory Care
December 12, 2013
Verified Review
Popular Place

This is a very popular community in Long Island. They have a pool. Everyone is very nice to you.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from The Bristal at North Hills

December 17, 2013

Thank you for the feedback. The residents really love lounging around the pool and relaxing during the warm weather months.


2.5
Anonymous - Loved one of resident/client
Memory Care
December 9, 2013
Verified Review
The Bristal is great for assisted living...

The Bristal is great for assisted living unless you have dementia and really have to be watched.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5

Response from The Bristal at North Hills

December 10, 2013

We are pleased to hear that you feel that the personal care assistance we offer in our community is great. As always, we appreciate and value the feedback provided to us. We investigate all observations and those we find that are valid we use as teachable moments for our staff and organization. We welcome the opportunity to discuss the concern you addressed in your review. Please feel free to contact the Senior Vice President of Operations, Maryellen McKeon at Ultimate Care Management located in Ronkonkoma, New York. Looking forward to speaking with you soon.

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4.0
Visitor - Toured community
Memory Care
July 25, 2013
Verified Review
Brand New

They are a brand new community. They were very good and the community was very lovely. Everything was good here I just didn't get the feeling like they were completely setup yet and not at full gear. The community is very nice and the staff was wonderful.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about The Bristal at North Hills

The Bristal at North Hills offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (516) 869-1300 to reach a resident at The Bristal at North Hills.

To reach a resident at The Bristal at North Hills call: (516) 869-1300



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.