The Blake at Kingsport

Both administrative and care staff are very helpful. My mother-in-law states she is comfortable and well-cared for. Rooms are a bit small, but bathrooms are very large and easily handicapped-accessible. Residents can get hair cut at the salon and have TVs in their room. Staff constantly check in on the residents.

If your loved one does not have any special care needs, Blake may be ok, but visit often, participate in activities and do not hide in room. They sales team will always say they can handle special needs, but check with the actual team that will be providing care.

The staff is very helpful and friendly. They are very good about communicating with the family about your loved one, and you can call and ask about them any time. The move-in process is smooth, but be ready to produce documents like Medicaid info, living will, driver's license, etc. The meals are very good. I would highly recommend The Blake at Kingsport to others.

My experience has been all 5s, except value for cost. It is a high end facility, and the cost reflects that. However they have the same staffing challenges as everyone else in the field. Housekeeping and bathing/ changing 90 somethings are not upwardly mobile occupations, so attracting superlative staff is not easy. They do a good job with the available talent pool though. The food is outstanding! The biggest problem my mom has with the facility is that it is noisy. The bathroom vent fan and room HVAC are more Holiday Inn than Crowne Plaza quality. For [fee removed] monthly, it could be better.

We picked this community, because the rooms were slightly larger. Well lit hallways, large gathering place where he could sit and listen to people around him and be watched over by caregiver at facility.

Excellent staff, dining, lots of things to do, if able. Highly recommend. All needs are taken care of properly. Activities includes; bingo, outings, a published activity sheet daily etc. I would recommend to others.

The care services is great. The staff is very friendly, and I was impressed with how well they interact with the residents. The food was good, but they have a new Chef. They have a lot of activites available. I have been very pleased, with how satisfied my loved one is. They have made them feel welcomed.

We feel really lucky to have found such a nice place where our loved ones could have around-the-clock care. It was by far the best choice out of the options we explored. Three weeks ago they both came down with Covid, and the staff took such great care of them during all of that, much better than we could have done ourselves.

I would recommend The Blake. My experience might be different than what most people go through. It was so quick. My loved one ended up needing a lot more care than we expected. At first we thought she would be fine in assisted living, and then she ended up going into memory care and deteriorated pretty quickly. I can't blame that on the Blake though, it was just the situation. I liked them very much. The staff have all been great. They're very friendly, and they seem to honestly care. The food is pretty good, and there seemed to be a good variety. If a resident didn't like some of the options they were serving, they had additional options the residents could choose from. They were offering plenty of activities, but my loved one just wouldn't participate. The hallways, the cafeteria, all the main areas were very clean. They did not pay as good of attention to my loved one's room as I would have liked. It would have been nice if they could have had some light daily cleaning. But it was clean there overall. They're just a little more expensive than other places, but it's so nice, it feels worth it to me.

This is a community that is all for the residence. They make sure the residents are well taken care of. They are always checking on the residence to make sure their ok and to see if they need anything. The food is not very good. We would like to see a better variety and higher quality foods. I would recommend this community to others