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They never left the residents just sitting in their rooms. They were always out in the large community room around other people with activities going on quite often. The staff was very friendly and took great care of our mom. I would recommend Auberge for anyone with a loved one needing memory care.... Read more
The Auberge at Valley Ranch in Irving, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, 1bd
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Studio, 1bd, Detached Cottages / Bungalows, Semi-Private
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A Place for Mom has scored The Auberge at Valley Ranch with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Auberge at Valley Ranch has 24 reviews with an average "overall experience" of 4.1 out of 5.
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My mother lived at this community for 4 1/2 years. When she arrived, she was depressed and hardly communicating after a hip fracture and 3 months in a nursing home. Two weeks later she was smiling! Her orthopedic doctor noticed the great change in her countenance and asked what Silverado was doing that was so different. I said, "It must be the love." My mother and our family really enjoyed special meals together. Anytime a loved one wanted to join her for any meal, it was provided. At no extra charge, an entire family group was seated and served in beautiful surroundings. Silverado went all out to help us to have a wonderful 90th birthday party with about 40 guests. And holidays there....I miss going there for the big celebrations. It's best to be knowledegable and involved in the medical aspect of a resident's care, as we saw occasional oversights in that regard. We looked at several places, but Silverado was the best we found. We have good memories of our mother's final years because she was loved.
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Response from The Auberge at Valley Ranch
May 5, 2014Hi Lil, Thank you for sharing your Silverado story. Feedback like this truly motivates us to continue to enrich the lives of those we serve. At Silverado, we are one big family and there is always love flowing through the halls. Treating our residents with love makes all the difference.
They could be changed more often, or checked in on more often. I liked the friendliness of the administrators, the cleanliness, and the way it was organized. Probably one of the best recommendations would be from my teenage granddaughters who like it because it's clean and nice and is pleasant to visit, they don't mind going. They are well fed, and the staff is pretty friendly. Watch the medications and how often they are changed, that's all.
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Response from The Auberge at Valley Ranch
May 5, 2014Hi Jackie, Thanks for taking the time to review our Valley Ranch community. We appreciate and take all feedback very seriously. Our incontinence program and assistance with activities of daily living allow our residents to maintain their dignity and encourages independence while keeping our rates of incontinence-related urinary tract infections to a minimum that often exceeds industry standards. We would love the opportunity to address any concerns you have directly.
They've done a great job here, I'd give them 5s across the board. The staff are all very friendly, and everyone from the administration down to the aides have a lot of interaction with all of the residents. They really get to know the people who live their, they know them by name and know their likes and dislikes. It is a nice looking, clean community, and they do a great job with the care.
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Response from The Auberge at Valley Ranch
May 5, 2014Thanks for taking the time to leave a review. We appreciate your positive feedback! We pride ourselves in being industry leaders and providing individualized memory care that is catered around each resident's personal preferences and needs.
It's very expensive but you know, I guess you get what you pay for. I'm getting service and my husband is being well cared for. The care is excellent. From the first time I went in, everyone was so kind and so helpful. They've gone out of their way. I'm so pleased - there are no words! I've gotten feedback from my daughter who has gone to see him and she says he's busy and that's what he wanted, to be busy.
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Response from The Auberge at Valley Ranch
May 5, 2014Rose, we are very happy that you had a positive experience. We are always here as a resource to you and your family. Thanks for sharing your Silverado story!
See what the neighborhood has to offer and what’s nearby:
The Auberge at Valley Ranch offers Studio and Semi-Private. Learn more.
Call (972) 831-8200 to reach a resident at The Auberge at Valley Ranch.
To reach a resident at The Auberge at Valley Ranch call: (972) 831-8200
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.