The Arbors at Hauppauge

I would recommend to others. She is very content with her surroundings

ALL 0 - Mom spent 1 week there. She didn't get to see or do anything. There was one lady that came when Mom called, she was nice. Mom was extremely sick. Next day dr. came, she went back to hospital. They weren't at all pleasant when I informed them Mom not returning. They said they decide if she comes back NOT her dr. Who do they think they are. I removed her belongings.

Arbors Hauppauge is an exceptional assisted living facility. I gave a 4 out of 5 rating for activity ONLY bc there is no gym/exercise equipment on site, of which my brother and probably other residents would benefit from, on-site, not, treadmills and stationery cycling. Benefit from ON SITE, NOT at another location and having to travel to it....gym equipment such as treadmills/stationery bikes...

Clients are never really encouraged to do anything so someone like my mom spends most of her time in her room

My loved one was previously a resident at The Arbors at Hauppauge and most everything was great! This facility was amazing. All of the staff were kind, compassionate, empathetic and enthusiastic. Based on our experience, I would recommend The Arbors at Hauppauge to others.

My family and I have been extremely satisfied with Arbors at Hauppauge. I can't say enough about the staff. They are caring, dedicated and professional. Everyone working there always has a smile and i believe they really care about the residents and their families. I'd like them to know how happy my mom and our family have been this past year.

I'd say it's one of the better communities. The staff is very friendly and appear happy. They have great activities and the residents have plenty to do. I would definitely recommend the Arbors to others.

All 5 stars! The staff at The Arbors are always there to help my mother anytime that she needs attention. The main reason we chose this facility over others was because it was recently refurbished.

The sales, case management and medical departments have been a pleasure to work with. My parents are very happy with the move. The meals have been excellent and the in room care has been all we could ask for.

This was HORRIBLE. Mom was taken to ER and no one contacted me ( her daughter and POA). I was only person on contact. Doctor Said she can't go back. Staff gave me hard time. Not all her medical supplies were given to me. Their billing was ABSOLUTELY crazy( they billed for days she wasn't there and Said she couldn't come in to 2nd of month yet billed from 21 of prior month). Took a long time to get some of what was owed back but not full amount. There management company were rude and showed NO compassion and tried to blame me). If I could give below 1 I would. Place was clean but not helpful or caring

The Arbors at Hauppauge was a 5 across the board .We will be using your services again in the near future. We were very pleased with everything. We would definitely recommend this community to other families.

My dad and I were impressed with the Arbors as soon as we came in the door for the first time. He’s now living there and tells me often and nice it is to see the owner, [name removed]. I strongly recommend this place!

My mother is currently a resident at The Arbors at Hauppauge. Overall, things have been good for her at this facility. The staff is attentive and quick to respond to all asks and needs of the residents. The cleanliness and friendliness are very good. The food is okay. The activities are great. I would recommend this facility to family and friends.

There's not enough nice things to say. We are always busy. They offer so many different things to do. From trips to entertainment. The food is tasty. Chef [name removed] is excellent and so nice. The chicken parm is a must!

I have been here for over 4yrs. I couldn't have made a better choice to come live here. Even though its "assisted living" I am still very much independent. When I do need help the staff is always ready. They are all so nice and compassionate. I enjoy all the games and activities they have to offer. Some of my favorite things to do are play WII bowling and spending time outside reading on the patio.

Some of my favorite things to do are bingo, morning exercises. Their entertainment is amazing. One day we can have an singer and or we can have a musician. I really enjoy all their parties and happy hour. We get to dance enjoy a drink and some snacks!

We picked this community because, it was all inclusive. It was clean an environment. They could improve on the set-up for the residents, and how they get around. I would recommend to other families.

It smells like a nursing home. They are very friendly. The assistance of the caretakers is really good. The staff is always willing to listen, and give feedback. They have activites availabe, such as Bingo five days per week. The value for the money is excellent. They need to improve on the wellness department, communication,and medication management. Overall, my loved one is very happy.

I LOVE Arbors at Hauppauge. They are welcoming to all races and nationalities. My mother is from Jamaica, West Indies and she feels so comfortable there. She moved in [date removed]. She loves it there - my mind is at ease. I know she is eating, she is not lonely and she participates in the daily activities. I can't say enough about [name removed], the Entertainment Coordinator - she is always planning fun events for the residents- ex. Hawaiian Luau, a Carnival, Mother's Day Tea, etc., etc.. I love [name removed] who works there - he runs the games like BINGO, Jeopardy. He is so patient and cordial with the residents- they adore him. I love the Members of the Wellness Team- I know my mother is in good hands with them to receive her medication properly. My [age removed] year old mom worked very hard as a registered nurse in extremely busy hospitals in Brooklyn NY. She rarely took time for herself or went on vacations. I am so glad we have found a place for her to enjoy her later years. Sincerely Written by [name removed] - daughter of [name removed] - resident of Arbors of Hauppauge.