Sunrise of Parma

I have no complaints. Place was great for what my parents needed. The negative was the billing. The facility had a promotion for the months of April & May, the 2 months my parents were there. The final invoice had Noether of these promotions taken into consideration, so after 2 months of calling and asking to adjust the invoices, they finally were. I am 99% sure that if I had not asked about the promotions I would have never received them

Very nice facility. The workers were great and were nice. We got lucky and a room big enough for both of my parents was avail for a short term stay. The final invoicing took a few months to figure out, the facility had a promotion for the months of April & May, the exact 2 months my parents were there, but accounting did not take this into consideration, so we had to go back and figure out the final numbers. Come to find out I over paid 1 months, so I got a refund 2 months later.

It's a nice facility with good care. But it is very, very expensive. I'm at [amount removed] a month. The facility uses a point system for level of care. For example combing hair and toothbrushing is 1 pt. Points add up quickly making your monthly cost expensive. I have toured many facilities, this is the only one that uses the point system.

My Mom has been at Sunrise at Parma for 1.5 yrs now and she loves it! She enjoys the activities, the other residents, the staff, and tells me that she feels safe there. If/whenever I have a question or concern, the staff is quick to get back to me. I feel that she is in good hands and that the staff truly cares for her and have taken the time to get to know her. I am grateful that Senior Care Authority led me to Sunrise.

Of all the other assisted facilities we visited, this one by far is the friendliest. It has a very warm and welcoming atmosphere and the staff is very friendly and accomodating. My mom has been there for over two years and I have absolutley nothing bad to say. What a really great place. I am glad we found it.

Sunrise at Parma offers the best in care and accommodations for my parents. They are attentive to their needs on a daily basis. Their 2 bedroom apartment is equipped with everything they need. The facility is always clean and my parents like the food. My mom enjoys playing bingo a few times a week as well. The care managers are all great and willing to help at anytime. Very good choice for elderly parents who can no longer live alone. Thank you Sunrise!

We have been in quite a few senior living facilities in the past with different family members, by far sunrise at Parma was the friendliest and most home like we saw. The staff was ready to answer any questions we had. Making this decision is not easy but they were there to make it a little better

We picked this community because, the location was good, it's a smaller facility, very comfortable,homestyle type of environement, and the ratio of caretakers to residents is good. The communication could be better, between the caretakers and family members and amongst each others. Overall, they do a good job.

This is one of the best options in the area, as far as I'm concerned. The overall atmosphere and care has been excellent. The staff are responsive to the family's questions. There are three meals a day served to the residents. Some of the activities available include exercise classes, games, entertainment, and more for the residents to participate in.

We had a great experience with the staff while our loved one was here, they truly show genuine care to the residents and uphold their dignity. We would recommend this community to others based on our families experience.

Nice place but to pricey for size of units

We chose Sunrise because they had the space we were looking for and it was close by to family and they also knew some other people who were here. It is a smaller facility as well which is what they were wanting. My mom says that the food is seasoned too much and there is not enough vegetables served. They are allowing families to go into your loved ones rooms as long as you are vaccinated. Overall it has been good and I would recommend them.

Nice. Sales lady does not listen well. Tell her you are teaching and cannot talk and keeps talking. Tell her need to make time when not in classrooom.. she makes the time does not call then and calls during class. Spoke later that evening...still does not listen well talks too much. Small facility. 45 people, Parma not close to freeway...I think too small. Hate Sunrise daily rates and nickel and diming for everything.

We chose Sunrise at Parma because they were very quick to respond, they staff were friendly, and the location was convenient. The facility itself is also beautiful inside and out in a very nice setting. They have different room sizes, my aunt is in one of the smaller rooms and it has a shared kitchenette and bathroom. I would recommend to others looking.

Very nice facility. Very well kept. Friendly staff.

I toured this community when looking for a place for my Mother-in-law. It’s a very nice facility, a bit newer, but it wasn’t all inclusive like I would’ve liked. The person that gave us the tour was very nice and was able to answer all of my questions. The rooms were a little different in their layout and had separate bedrooms instead of everything being in one room like a studio. We went with a different community but this one wasn’t that bad.