Sunrise of New City

We picked them because it was a recommendation from you. Half way between my brother and me, geographically. The experience has been awesome.

Staff and place was fantastic! Had my mom lived I would have had peace knowing how well she was taken care of . Community so great!!

My mom enjoyed the activities and the outings. She liked the opportunity to start new ones too (baking club, game night). She got to do things she never had before like acting in a play and being in a book club. The food was good and the desserts better! I appreciated the care givers who assisted with personal care, and the servers. The maintenance staff especially [name removed] go the extra mile to help with small things in the room (from hanging curtains to fixing thermostats) Both my parents were there until my dad passed last year and my mom moved last week ( only to be closer to family). Thanks

My Mom is very happy there. Overall, I finally have some piece of mind that she is well taken care of. Based on the experience we have had so far, we would absolutely recommend this community to other families!!

Sometimes they can be hard to pin down if there's an unusual situation Generally the staff take excellent care of the residents. The quality of the staff, flexibility about allowing a non memory care resident live with a memory care resident, location and good word of mouth from friends. The building is clean and well maintained. The place does not smell like pee The staff went above and beyond to help us with getting them there -- so many loose ends for state paperwork etc. but they worked hard to get it all done in time. We were moving them from out if state so extra complicated.

When I visit my mother, and after I leave her, I feel very reassured that she is in good care. The staff is professional caring and very dedicated. Very clean. All of the employees were lovely. It feels very homelike other facilities that we visited there were strange smells and I just felt like this was the right place for mom.

My mom lived at Sunrise in New City for almost three years before her death on hospice. The love and care that she and my family received during that time touches me every time I think about that time in our lives. The caregivers prayed with her, sang to her, treated her with respect and skillfully provided excellent personal care. I am forever grateful to Sunrise for making the end of my mother’s life as good as it could be.

My 93 year-old mom was a resident at the Memory Care unit at Sunrise Senior Living in New City for the past year and a half. The care and comfort that she received there were second to none. All of the staff, from Director down to the aides and receptionists treat the residents and families like their own. They truly do God's work tending to the residents, specifically the residents on the Memory care unit. They are great at keeping the family up to date on any issues that may arise. Moving mom into a facility after she was in her own home for 63 years was a difficult and emotional decision. Sunrise made the transition go more smoothly. We could not be happier with our decision.

In 2019, my mother-in-law, [name removed] moved into an apartment at Sunrise's Memory Care division. For four years, she welcomed into the Sunrise family where she was made to feel comfortable and was well cared for. We cannot say enough about the staff and the love they showed our mother. Namely, [names removed] and of course the manager of the facility, [name removed]. We were given regular updates and reports as to how Mom was doing, and we always felt as though she was in the best possible hands. Sunrise's standards for quality and care exceeded all of our concerns during this life transition for our family.

My Mom is very happy at Sunrise of New City community. Overall, I finally have some piece of mind that she is well taken care of. Based on the experience we have had we would absolutely recommend this community to other families.

Sunrise of New City was ok, but just not for my parents. Most of the residents are wheelchair bound and needed assistance with everything. The setting was just not right for them. It would be good for those that are not mobile

It has a 30 day "road home" program that worked for our family. And it was a nice facility with responsive staff.Very nice facility and the food was very good. Everyone was very nice and friendly.

We had a great experience with everyone at Sunrise. The facility was lovely, the nursing staff compassionate, administrative and housekeeping terrific and the management top notch. I can tell you that the director of this facility, the director of sales, the head of nursing, and the head of housekeeping and administrative staff all gave us their cell phone numbers to contact for any questions we had at any time. We did contact them and they either had or found the answers. That showed us they are extremely "resident" and family focused. Not only that, but they frequently queried us on how things were going and how could they assist if necessary. In addition, we were able to get a cat for our relative who was almost a therapy pet in her last weeks. They provided the necessary paperwork and support so we were able to get a cat that not only provided comfort, but also was cleared health wise and temperament wise to safely interact with staff and other residents (residents did not happen). Family and friends were welcomed at any time, and though our experience there was only 3 months, it made a difficult situation easier to manage. Our family member was in hospice. However, when we needed the sunrise nurses or had any special housekeeping wants or questions on anything they were great. Due to hospice, our loved one was unable to participate in anything....but there were certainly a number of activities available and the daily ones we saw appeared well attended.

The facility is able to provide "aging in place". My dad's health has declined but Sunrise has been able to work with Hospice to provide the care and comfort he needs.

She was only there 5 days but... she was very well taken care of from start to finish staff was wonderful. . Very attentive! Very compassionate to not just my mom to all of us

They are a little short staffed. There is no complaints with the food. It is expensive, but you get what you pay for. We picked this community because, they were able to provide level the of care for both parents. I would recommend to other families.

Great place. We are very happy we moved to Sunrise New City The facility is very clean, extremely friendly staff. Care services are excellent. I haven't eaten there yet. My mother seems to find it fine. As for activities, very good. My mother attends far more than I thought she would. Sometimes she won't come out of one when I arrive and makes me wait until it is over. I tell everyone who asks that it is a great place! I would definitely recommend over the previous facility we were at.

Sometimes can't get in touch with staff. Mom is not too thrilled with food. Considering what it cost I would have expected more. It's not the Wildwood or the Ritz Carlotn, it is average. I personally would prefer to be in another faciltiy because it is more appealing but Sunrise appeals more to mom. Overall, mom is satisfied with everything, except they can improve the quality of the meals, and the choices on the menu.