Sunrise of Buffalo Grove

My mom loves the people, the facility, and the food at Sunrise in Buffalo Grove. I am grateful that I can feel comfortable knowing that my mother is being well taken care of - she is in a safe & comfortable environment, she is healthy, she is happy, and she is being well taken care of. The staff is great (extra kudos to [names removed]) - they have all helped with the transition for my mother into the Sunrise Buffalo Grove ALF. I would highly recommend Sunrise!

My mother didn't participate in any activities. However, the food was very good, and the receptionists were very good, too.

The staff at Sunrise is very warm and friendly and takes excellent care of my mom. We have been very happy with Sunrise of Buffalo Grove. They do an excellent job at communicating to us about any updates with my mom. I feel much better having her at Sunrise vs living on her own.

The care, support and professionalizm of the care givers at Sunrise Buffalo Grove is exceptional!

Had a great experience seeing my grandma! The facilities are clean the employees are attentive and the food is great. Very happy my grandma is in such a positive environment! I recommend for anyone looking for a place to bring their family

Second to none. We love Sunrise! All staff are very caring and compassionate. Fun brunches and activities for residents. We have a great time sitting outside on the porches and in the garden. Highly reccomend to everyone.

The staff is awesome and the building is clean. The food is my mothers main complaint. She wishes they had more items to her liking and larger portion sizes

My mom has been a resident of Sunrise Buffalo Grove for almost 4 years now. Moving in during the pandemic year was not ideal, but the staff at Sunrise were amazing at keeping the residents engaged and active all the while keeping them safe and healthy. As they moved out of the lockdown phase, it became even more evident why moving mom to Sunrise was a great decision. The programs that are offered daily help residents get to know one another through physical as well as mental activities (balloon volleyball is a particular favorite!) Mom has made so many great friends during her time at Sunrise! As is the case with many her age she is not without medical issues. Her medications and overall health are monitored daily and the nurses are all so wonderful at keeping us appraised of mom's overall health. Each and every caregiver treats mom as if she were family. You can't as for more than that!

In December of 2018 my sister and I interviewed several Assisted Living facilities for our mom. When we went to Sunrise of Buffalo Grove we knew this was going to be the one. The place is warm, employees were extremely nice and friendly and very knowledgeable . They knew this transition was going to be a very difficult one and made it a wonderful experience. 5 years later we still feel the same. Everyone cares about their residents and their families. We would recommend Sunrise of Buffalo Grove to anyone looking for Assisted Living with memory care as an option if needed.

My mom has been at Sunrise for the past 2 years, most recently in their memory care section called Reminiscence. She receives the best care from friendly knowledgeable staff that go out of their way to keep her happy, comfortable and safe. She loves the food there and I notice many activities from music to performances to games that keep her mind engaged. I am so grateful for the wonderful care she receives and I cannot recommend Sunrise enough!!

Sunrise is a great community for assisted living residents. The staff caters to all needs and very communicative to the resident’s family. Everyone is professional as well as friendly. I would recommend Sunrise to anyone looking for assisted living services.

The staff at Sunrise of Buffalo Grove is very friendly and outgoing. They do seem to be short staffed in the dining room at times.

The staff is friendly, genuine and truly cares. The community is so warm and cozy. They are so good at communicating and follow-up. Our mom just left a community that truly changed her and not for the better. We can already see changes in her and makes us so happy. We are all so happy visiting her here because we can enjoy our time with her instead of worrying about her well -being.

My loved one was previously a resident at Sunrise of Buffalo Grove and her experience at this facility was very good overall. The cleanliness and the food were both great. The friendliness, care services, value for cost and staff were good. I will say that many of the caregivers know English as a second language, so understanding them and being understood by them was occasionally difficult. Overall, I would recommend Sunrise of Buffalo Grove to others!

Only complaint about the food was "too many peas". 4 is only because sometimes her weekly room cleaning was delayed. They did an amazing job though with the staffing issues everyone is facing. Mom really liked the people and activities

If you want more of a cozier feel than a bigger community feel, this is a good place for your loved one. The community has recently had some turnover of care staff. The staff communication with the family is great, and they are willing to answer our questions or address our concerns.

It feels like a home. Transportation they offer isn't. The caregivers are AMAZING people. All are so caring! They get to know the residents & connect. Different experience levels. There is always some one else willing to help & show them. They work together as a team. They never make you feel like you are bothering them. Sometimes they are a bit hurried & take a while to answer a call. On average it takes 5 min to get someone. Sometimes quicker and it has been as long as 20. 24 hour nurse would be nice I think maybe 3 nights they did not have one from like 11p.m. till 6a.m. My Mom was in a lot of pain there was no nurse at all. Had to wait 2 hours. Overall this is a nice place. ?? A bit overpriced in my opinion. Caregivers are also the servers @ dinner bringing food to tables. The meals are boring, too many peas. Not like the brochure at all. Limited selection, the "bistro" has an apple & 2 orange, that's it. They all are kind & you can just feel the sincere care.

Sunrise is a lovely place. It has a warm homey and cozy feel to it. One of the main reasons we chose them was because they allowed my loved one to have meals in the suite rather than having to go down to the dining room. We have had some issues with her not getting the care that she should have been. Sometimes the response time is not the greatest from the staff. She does not care for the food much. For the most part everything has been good and she seems ok for what we are paying for. It is not the highest quality but it is definitely better than some others we looked into.